Unisys Service Desk Outsourcing enhances customer support with efficient help desk services, IT incident handling, and service request management. Users praise its responsiveness, flexibility, and cost-effectiveness, which streamline processes, boost productivity, and improve IT service management. Ideal for minimizing downtime and enhancing operational efficiency.
| Product | Market Share (%) |
|---|---|
| Unisys Service Desk Outsourcing | 7.6% |
| Capgemini Outsourced Digital Workplace | 9.2% |
| Dell IT Service Desk | 6.3% |
| Other | 76.9% |
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