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it_user382521 - PeerSpot reviewer
Enterprise Development and Deployment Support at a insurance company with 1,001-5,000 employees
Real User
Feb 4, 2016
It's user-friendly enough for our development team to access and use on a daily basis.
Pros and Cons
  • "There are several most valuable features for us: Automation of deployment processes for all our projects, it's user-friendly enough for our development team to access and use on a daily basis, and the lead approval process is one of the unique features in it that can't be found in any other automation tool."
  • "I think that the IBM support team needs to be more proactive in their responses to PMR tickets raised by customers."

What is most valuable?

There are several most valuable features for us.

  1. Automation of deployment processes for all our projects;
  2. It's user-friendly enough for our development team to access and use on a daily basis; and
  3. The lead approval process is one of the unique features in it that can't be found in any other automation tool.

How has it helped my organization?

It's improved our organization's functions in a few ways.

  1. It has automated the manual deployment process for all Java, .NET, and C++ applications;
  2. It makes is easy to track production releases with date and time; and
  3. It's gotten rid of the manual errors for deployment that occurred from manual testing.

What needs improvement?

I think that the IBM support team needs to be more proactive in their responses to PMR tickets raised by customers. Also, the plugins for ServiceNow Integration need to be updated.

For how long have I used the solution?

I've used it for three years.

Buyer's Guide
UrbanCode Deploy
May 2026
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What was my experience with deployment of the solution?

We've haven't encountered any issues with deployment.

What do I think about the stability of the solution?

We haven't experienced any issues of instability.

What do I think about the scalability of the solution?

We've been able to scale sufficiently.

How are customer service and support?

Customer Service:

I'd rate customer service at a 5 out of 10.

Technical Support:

I'd rate technical support at a 6 out of 10.

Which solution did I use previously and why did I switch?

We previously used IBM Rational Build Forge and then migrated to UrbanCode Deploy, which has more flexibility and process-oriented features.

How was the initial setup?

The initial setup was pretty straightforward with the installation of agents and clients. The configuration process and specific jobs are dependent on the complexity of your application or project.

What about the implementation team?

Our client's in-house team helped with the implementation, and they had an expertise of about an 8 out of 10.

What was our ROI?

I can't say exactly what our ROI is, but as we're in the insurance sector, I know that this is a cost-efficient tool.

What's my experience with pricing, setup cost, and licensing?

It's available at a very reasonable price.

Which other solutions did I evaluate?

We evaluated OpenStack and Amazon Web Services.

What other advice do I have?

It's best to do a POC on the applications you're currently running to check the feasibility of using UrbanCode Deploy.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user375798 - PeerSpot reviewer
Coordinator-Release Management at a healthcare company with 501-1,000 employees
Real User
Feb 4, 2016
We like a few things, such as the calendar, the permissions model, and the process editing. Sometimes the deployment process reports are faulty.
Pros and Cons
  • "Our organization has already improved by quite a bit by taking out so much manual intervention from multiple people doing the deployments."
  • "Sometimes the deployment process reports are faulty."

What is most valuable?

We like a few things, such as the calendar, the permissions model, and the process editing. The component template and deployment interface are very good.

How has it helped my organization?

Our organization has already improved by quite a bit by taking out so much manual intervention from multiple people doing the deployments. We've simplified our process and the deployments are now much faster.

What needs improvement?

Sometimes the deployment process reports are faulty. I've run into situations where the job says it was successful but it really erred-out. It would be nice if the reports are correct all the time.

The configurations tab takes forever to load. It doesn't work very well so that needs to be improved. Also, you can't filter by resource tag, which would be useful.

For how long have I used the solution?

We've used it for six months.

What was my experience with deployment of the solution?

The deployment reports are faulty.

What do I think about the stability of the solution?

So far, the product has been very stable.

What do I think about the scalability of the solution?

We're in the process of moving pretty much most of our codes to run through it one way or another. I anticipate it will scale well.

How are customer service and technical support?

So far, we haven't had an issues with support so it seems okay.

Which solution did I use previously and why did I switch?

Our existing solution was mostly manual deployments so that, of course, is very error-prone. We looked at several different solutions to try to see what we could implement quickly and what would have the most impact, the most return on investment in a relatively quick amount of time. This was the tool we decided to try out and so far it's working pretty good.

How was the initial setup?

It's very time consuming, the setup of the solution. We ended up scripting a lot of it, so that it was quicker. There's a lot of pieces that you have to set up for one particular job to run on it. You can actually make steps and end up having to sit there and figure out what you missed, so we ended up scripting a lot of it so that we wouldn't miss pieces, which made it also quicker to set up new applications, to be able to get all the way through deployment.

What about the implementation team?

We implemented it with our in-house team.

What other advice do I have?

It's a pretty straightforward tool for straightforward deployments. If they have many complicated deployments, they're going to really want to look at the plugins and what's out of the box to make sure that it's going to be able to do what they need to do, and that they need to make sure that they have the resources and time to spend setting it up.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
UrbanCode Deploy
May 2026
Learn what your peers think about UrbanCode Deploy. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
902,270 professionals have used our research since 2012.
it_user380979 - PeerSpot reviewer
Application Developer at a healthcare company with 10,001+ employees
Real User
Feb 3, 2016
Prior deployments and logging stored in a web GUI can now be accessed by any member of the team.
Pros and Cons
  • "This product is excellent for deploying components and running processes related to deployments."
  • "The reporting functionality is limited and it is difficult to retrieve information from the database due to the table structure."

What is most valuable?

There are three main valuable features for us:

  1. The ability to deploy objects consistently to any of our multiple environments;
  2. Prior deployments and logging stored in a web GUI which can be accessed by any member of the team; and
  3. Flexibility of the plugin system to use features supplied by IBM or the ability to write our own.

How has it helped my organization?

Teams are now able to schedule deployments to any environment and watch in a screen the deployment occur. This has allowed teams to reduce the number of staff online when a deployment occurs.

Tracking and audit-ability of the deployments are easy and allow teams to research any issues quickly and resolve the issue with little assistance.

What needs improvement?

The reporting functionality is limited and it is difficult to retrieve information from the database due to the table structure.

For how long have I used the solution?

We've used it for about one year.

What was my experience with deployment of the solution?

We encountered no issues with deployment.

What do I think about the stability of the solution?

We have occasional minor issues with stability.

What do I think about the scalability of the solution?

We've had no issues scaling it.

How are customer service and technical support?

Customer Service:

6/10

Technical Support:

7/10

Which solution did I use previously and why did I switch?

The prior solution was created by our company. We determined that to add the features required to expand our solution, it was better to use a vendor product.

How was the initial setup?

The initial setup was straightforward and well-documented.

What about the implementation team?

We implemented it through our in-house team.

What was our ROI?

I'm not able to answer this.

What's my experience with pricing, setup cost, and licensing?

Cost is based on the number of agents installed. This is normally one agent per target box/system.

Which other solutions did I evaluate?

Yes, we evaluated Jenkins.

What other advice do I have?

This product is excellent for deploying components and running processes related to deployments. It is not intended to be a build system, but is easy enough to incorporate into any CI Build system. The tool has two "sister" products which work well with UrbanCode Deploy. It is intended for this tool to be used for larger companies.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user202026 - PeerSpot reviewer
Consultant at a tech services company with 501-1,000 employees
Real User
Feb 27, 2015
Reliable deployments from one environment to the next.
Pros and Cons
  • "Repeatable, reliable deployments from one environment to the next."

    Valuable Features:

    Repeatable, reliable deployments from one environment to the next.

    Improvements to My Organization:

    We are able to help customers automate deployments reliably. 

    Use of Solution:

    I've used it for eight months.

    Deployment Issues:

    No issues encountered.

    Stability Issues:

    No issues encountered.

    Scalability Issues:

    No issues encountered.

    Customer Service:

    The IBM Urbancode team is a great bunch of people and they are extremely knowledgeable.

    Disclosure: My company has a business relationship with this vendor other than being a customer. We are an IBM business partner.
    PeerSpot user
    PeerSpot user
    IT Technical Analyst at a insurance company with 1,001-5,000 employees
    Vendor
    Dec 23, 2014
    It doesn't support build automation however we are able to follow the whole release cycle for more than 700 diverse apps
    Pros and Cons
    • "It has provided a platform for traceability across the whole release cycle for more than 700 diverse applications."
    • "Licensing structure - pay per machine deployed to."

    What is most valuable?

    Plugin-based architecture.

    How has it helped my organization?

    It has provided a platform for traceability across the whole release cycle for more than 700 diverse applications.

    What needs improvement?

    • Licensing structure - pay per machine deployed to.
    • Additional integrations with ALM solutions.
    • Unclear why it doesn't support build automation, which is covered by a separate product.

    For how long have I used the solution?

    3 months.

    What was my experience with deployment of the solution?

    No issues encountered.

    What do I think about the stability of the solution?

    No issues encountered.

    What do I think about the scalability of the solution?

    No - scalability is handled via client relays which offload the server's work to proxies.

    How are customer service and technical support?

    Customer Service:

    Good.

    Technical Support:

    Good so far. Not a lot of history there.

    Which solution did I use previously and why did I switch?

    Yes, we used Build Forge. It's a build tool that was being re-purposed for deploy and it was beginning to fail often.

    How was the initial setup?

    Very straightforward. Command line prompts to install all components, and hook into enterpriseDB. Trial version will use its own Derby DB.

    What about the implementation team?

    TBD. Have handled most of this in-house so far, but we have a service contract available. No info on expertise.

    What was our ROI?

    No specific numbers right now, but we're saving the deploy team, the infrastructure team, the help desk team, and the development teams many hours. Results are variable based on how much automation was already done, and the quality of the legacy code.

    Which other solutions did I evaluate?

    Evaluated Automic, CA product offerings. Also kept tabs on the Serena offering.

    What other advice do I have?

    • Start with small wins to build momentum towards the larger applications.
    • Align with the compliance team from the beginning. We had compliance and internal audit in the room for the PoC to run through concerns up front.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user163686 - PeerSpot reviewer
    Engineer at a tech services company with 501-1,000 employees
    Consultant
    Nov 19, 2014
    Import/Export of application automation data has room for improvement but Server/Agent architecture is valuable.
    Pros and Cons
    • "Urbancode Deploy allowed our group to go from managing deployment of two enterprise applications to fifteen, over the course of 18 months, with no increase in staffing or increase in system downtime."
    • "Upgrading an existing Urbancode Deploy server is unfortunately quite tricky, as many of the migration scripts for the database need patching and fixes based on the specific customer install."

    What is most valuable?

    I've found that the most valuable feature is the Server/Agent architecture. In most cases, once you install the agent onto a machine, you rarely (if ever) need to log on to the agent machine itself to diagnose issues with most scripted deployment tasks.

    How has it helped my organization?

    Urbancode Deploy allowed us to implement a nearly-complete Continuous Delivery solution for one of our web applications - builds were deployed and promoted straight through from a development environment all the way to a Staging/UAT environment with little to no engineer interaction.

    What needs improvement?

    Upgrade & Migration from older versions, as well as Import & Export of application automation data between multiple environments has some room for improvement.

    For how long have I used the solution?

    2.5 years.

    What was my experience with deployment of the solution?

    Installation into a clean environment is easy and straightforward. Upgrading an existing Urbancode Deploy server is unfortunately quite tricky, as many of the migration scripts for the database need patching and fixes based on the specific customer install.

    What do I think about the stability of the solution?

    Only on a couple of very rare occasions, and IBM Tech Support was very responsive in all of those.

    What do I think about the scalability of the solution?

    Yes, with this particular product it is important to heed the provided best practices for inventory management and server specs - the larger the installation footprint, the more quickly the internal database size and repository size will grow if not managed appropriately.

    How are customer service and technical support?

    Customer Service:

    Their sales and licensing support seems adequate. I would encourage any potential customer to make sure they accurately forecast their licensing needs as the PO process seems to take weeks rather than days.

    Technical Support:

    IBM's Technical support is fantastic when you are in a "down" state - unfortunately I feel it drops off quite quickly from there. If the application is not entirely non-functional, their capacity for working through functional issues does not seem very deep.

    Which solution did I use previously and why did I switch?

    Yes, I have used FinalBuilder for deployment automation - which did not use a Server/Agent model or offer any sort of repository management or inventory tracking, which were the major selling points for Urbancode Deploy.

    How was the initial setup?

    Initial setup in a clean environment is very straightforward.

    What about the implementation team?

    In-house.

    What was our ROI?

    Urbancode Deploy allowed our group to go from managing deployment of two enterprise applications to fifteen, over the course of 18 months, with no increase in staffing or increase in system downtime. The number of deployments performed by our group increased exponentially and our deployment success rate went up by quite a bit.

    Which other solutions did I evaluate?

    Yes, we evaluated Thoughtworks GO and Nolio alongside this product.

    What other advice do I have?

    Be sure to budget for/ accommodate a demo/dev/test environment for uDeploy as well as a production environment.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Eric Minick - PeerSpot reviewer
    Eric MinickWorks at a tech company with 10,001+ employees
    Real User

    Curious what version you are on at time of review. I know there were substantial improvements in the Import/Export capabilities in June '14.

    PeerSpot user
    Systems Engineer at a tech company with 51-200 employees
    Vendor
    Nov 18, 2014
    I like the web interface for deployment to various enviorments. Would like to have full blown support for repositories.
    Pros and Cons
    • "It was very easy to install and configure IBM UrbanCode Deploy and remotely deploy its agents."
    • "Full blown support for repositories such a SonaType Nexus would be better than having to deploy an agent to watch particular filesystem paths."

    What is most valuable?

    • Automatic detection of new builds (via an agent on Nexus).
    • The ability to easily create a custom deployment workflow in the web interface.

    How has it helped my organization?

    Deployment to various environments can be done from a web interface without needing to manually copy files around or log into systems to run scripts.

    What needs improvement?

    Full blown support for repositories such a SonaType Nexus would be better than having to deploy an agent to watch particular filesystem paths.

    For how long have I used the solution?

    We've been using IBM UrbanCode for 3 months.

    What was my experience with deployment of the solution?

    No issues with deployment and the automatic deployment of agents and agent relay has proved very useful.

    What do I think about the stability of the solution?

    We have not encountered any issues with stability.

    What do I think about the scalability of the solution?

    Currently a single node is sufficient for our needs, so scalability has not been an issue.

    How are customer service and technical support?

    Customer Service:

    There was no need to contact customer service.

    Technical Support:

    There was no need to contact technical support.

    Which solution did I use previously and why did I switch?

    The previous solution was a mix of manually copying files around and logging into systems to run scripts. IBM UrbanCode Deploy enabled us to easily take builds from SonaType Nexus and deploy them into the environments without needing manual steps.

    How was the initial setup?

    The initial setup was straightforward. It was very easy to install and configure IBM UrbanCode Deploy and remotely deploy its agents.

    What about the implementation team?

    In-house.

    Which other solutions did I evaluate?

    Before chosing this product we also evaluated Midvision RapidDeploy, Thoughtworks Go and Xebia Labs XL Deploy.
    Thoughtworks Go: the plugin to integrate with Sonatype Nexus is a thirdparty plugin and has been broken for sometime.
    Xebia Labs XL Deploy: The set up of each app for deployment is overly complicated.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Eric Minick - PeerSpot reviewer
    Eric MinickWorks at a tech company with 10,001+ employees
    Real User

    Integration with Nexus has shipped. Hope it helps!
    developer.ibm.com/urbancode/plugin/nexus/

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