Plugin-based architecture.
IT Technical Analyst at a insurance company with 1,001-5,000 employees
It doesn't support build automation however we are able to follow the whole release cycle for more than 700 diverse apps
What is most valuable?
How has it helped my organization?
It has provided a platform for traceability across the whole release cycle for more than 700 diverse applications.
What needs improvement?
- Licensing structure - pay per machine deployed to.
- Additional integrations with ALM solutions.
- Unclear why it doesn't support build automation, which is covered by a separate product.
For how long have I used the solution?
3 months.
Buyer's Guide
UrbanCode Deploy
January 2026
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881,082 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No - scalability is handled via client relays which offload the server's work to proxies.
How are customer service and support?
Customer Service:
Good.
Technical Support:Good so far. Not a lot of history there.
Which solution did I use previously and why did I switch?
Yes, we used Build Forge. It's a build tool that was being re-purposed for deploy and it was beginning to fail often.
How was the initial setup?
Very straightforward. Command line prompts to install all components, and hook into enterpriseDB. Trial version will use its own Derby DB.
What about the implementation team?
TBD. Have handled most of this in-house so far, but we have a service contract available. No info on expertise.
What was our ROI?
No specific numbers right now, but we're saving the deploy team, the infrastructure team, the help desk team, and the development teams many hours. Results are variable based on how much automation was already done, and the quality of the legacy code.
Which other solutions did I evaluate?
Evaluated Automic, CA product offerings. Also kept tabs on the Serena offering.
What other advice do I have?
- Start with small wins to build momentum towards the larger applications.
- Align with the compliance team from the beginning. We had compliance and internal audit in the room for the PoC to run through concerns up front.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at a tech services company with 501-1,000 employees
Import/Export of application automation data has room for improvement but Server/Agent architecture is valuable.
What is most valuable?
I've found that the most valuable feature is the Server/Agent architecture. In most cases, once you install the agent onto a machine, you rarely (if ever) need to log on to the agent machine itself to diagnose issues with most scripted deployment tasks.
How has it helped my organization?
Urbancode Deploy allowed us to implement a nearly-complete Continuous Delivery solution for one of our web applications - builds were deployed and promoted straight through from a development environment all the way to a Staging/UAT environment with little to no engineer interaction.
What needs improvement?
Upgrade & Migration from older versions, as well as Import & Export of application automation data between multiple environments has some room for improvement.
For how long have I used the solution?
2.5 years.
What was my experience with deployment of the solution?
Installation into a clean environment is easy and straightforward. Upgrading an existing Urbancode Deploy server is unfortunately quite tricky, as many of the migration scripts for the database need patching and fixes based on the specific customer install.
What do I think about the stability of the solution?
Only on a couple of very rare occasions, and IBM Tech Support was very responsive in all of those.
What do I think about the scalability of the solution?
Yes, with this particular product it is important to heed the provided best practices for inventory management and server specs - the larger the installation footprint, the more quickly the internal database size and repository size will grow if not managed appropriately.
How are customer service and technical support?
Customer Service:
Their sales and licensing support seems adequate. I would encourage any potential customer to make sure they accurately forecast their licensing needs as the PO process seems to take weeks rather than days.
Technical Support:IBM's Technical support is fantastic when you are in a "down" state - unfortunately I feel it drops off quite quickly from there. If the application is not entirely non-functional, their capacity for working through functional issues does not seem very deep.
Which solution did I use previously and why did I switch?
Yes, I have used FinalBuilder for deployment automation - which did not use a Server/Agent model or offer any sort of repository management or inventory tracking, which were the major selling points for Urbancode Deploy.
How was the initial setup?
Initial setup in a clean environment is very straightforward.
What about the implementation team?
In-house.
What was our ROI?
Urbancode Deploy allowed our group to go from managing deployment of two enterprise applications to fifteen, over the course of 18 months, with no increase in staffing or increase in system downtime. The number of deployments performed by our group increased exponentially and our deployment success rate went up by quite a bit.
Which other solutions did I evaluate?
Yes, we evaluated Thoughtworks GO and Nolio alongside this product.
What other advice do I have?
Be sure to budget for/ accommodate a demo/dev/test environment for uDeploy as well as a production environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UrbanCode Deploy
January 2026
Learn what your peers think about UrbanCode Deploy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Systems Engineer at a tech company with 51-200 employees
I like the web interface for deployment to various enviorments. Would like to have full blown support for repositories.
What is most valuable?
- Automatic detection of new builds (via an agent on Nexus).
- The ability to easily create a custom deployment workflow in the web interface.
How has it helped my organization?
Deployment to various environments can be done from a web interface without needing to manually copy files around or log into systems to run scripts.
What needs improvement?
Full blown support for repositories such a SonaType Nexus would be better than having to deploy an agent to watch particular filesystem paths.
For how long have I used the solution?
We've been using IBM UrbanCode for 3 months.
What was my experience with deployment of the solution?
No issues with deployment and the automatic deployment of agents and agent relay has proved very useful.
What do I think about the stability of the solution?
We have not encountered any issues with stability.
What do I think about the scalability of the solution?
Currently a single node is sufficient for our needs, so scalability has not been an issue.
How are customer service and technical support?
Customer Service:
There was no need to contact customer service.
Technical Support:There was no need to contact technical support.
Which solution did I use previously and why did I switch?
The previous solution was a mix of manually copying files around and logging into systems to run scripts. IBM UrbanCode Deploy enabled us to easily take builds from SonaType Nexus and deploy them into the environments without needing manual steps.
How was the initial setup?
The initial setup was straightforward. It was very easy to install and configure IBM UrbanCode Deploy and remotely deploy its agents.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
Before chosing this product we also evaluated Midvision RapidDeploy, Thoughtworks Go and Xebia Labs XL Deploy.
Thoughtworks Go: the plugin to integrate with Sonatype Nexus is a thirdparty plugin and has been broken for sometime.
Xebia Labs XL Deploy: The set up of each app for deployment is overly complicated.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Integration with Nexus has shipped. Hope it helps!
developer.ibm.com/urbancode/plugin/nexus/
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Updated: January 2026
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Curious what version you are on at time of review. I know there were substantial improvements in the Import/Export capabilities in June '14.