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Aqib Khan - PeerSpot reviewer
ITSM Administrator & Analyst at a government with 1,001-5,000 employees
Real User
Leaderboard
Jan 19, 2024
A tool that offers good automation features
Pros and Cons
  • "The solution's most valuable feature is its good automation features."
  • "The scalability option provided by the solution is an area with certain shortcomings where improvements are required."

What is our primary use case?

I use the solution in my company for the virtualization of all the virtual machines in our environment.

What is most valuable?

The solution's most valuable feature is its good automation features.

What needs improvement?

The scalability option provided by the solution is an area with certain shortcomings where improvements are required.

In future product releases, my company expects the solution to be made more feasible enough to be used with different hardware products.

The automation and pricing are areas of concern where improvements are required, especially after Broadcom acquired VMware, so the hot topic in the market revolves around the licensing cause attached to the product.

For how long have I used the solution?

I have been using vCenter Orchestrator for two years, though my company has had it for eighteen years.

Buyer's Guide
vCenter Orchestrator
January 2026
Learn what your peers think about vCenter Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution and doesn't crack under pressure. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

On an admin front, it is possible to scale up and scale down the product since it is a user-friendly tool.

In the market, there are around 500 to 1,000 uses of the solution.

Even without any plans, the number of users using the product is increasing daily, so my company does not have a specific number to provide, and we can't plan how many users will use it in the next three or six months.

How was the initial setup?

The product's initial setup phase was easy.

The time required for the deployment of the solution depends on how big your environment is, but in general, to get vCenter fully functional, it won't take more than a week, which does not include areas like site readiness and other things.

What about the implementation team?

I did seek third-party help from VMware and Dell to take care of the implementation phase of the product.

What was our ROI?

From an ROI perspective, the product is easy to manage, and it is compatible with multiple products in the market.

What other advice do I have?

There are many features available in the product that we don't use in our company. In the future, when we explore the rest of the features of the product in our company, we will use them if we find them to be feasible enough to be implemented in our environment, especially if such features revolve around the areas of AI, cloud, and automation.

I recommend the product to those who plan to use it since it provides a lot of feasible features for any environment.

I rate the overall tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arif Arman - PeerSpot reviewer
Deputy Manager at a comms service provider with 51-200 employees
Reseller
Jan 5, 2024
Easy-to-deploy platform with efficient capabilities to manage virtual machines and storage
Pros and Cons
  • "We can manage and relocate resources easily."
  • "We encounter challenges related to the renewal of support subscriptions."

What is our primary use case?

We use the product as a main server for deploying mid-range applications, including critical national-wide residence services, onto a hyper-converged infrastructure. Our banking sector client has a system, typically comprising three or four servers in a block, where virtualization and storage pooling are utilized for recovery purposes.

What is most valuable?

The most valuable feature of vCenter is its capability to manage virtual machines and storage. Moreover, integrating storage management on top of vCenter enhances its utility. We can manage and relocate resources easily. Additionally, it provides a valuable fault-storage data center feature.

What needs improvement?

We encounter challenges related to the renewal of support subscriptions. Their technical support team reports the queries within an hour or two, according to SLA. However, they take six hours or even the next business day to resolve the issues.

For how long have I used the solution?

We have been using vCenter Orchestrator for the last four years.

What do I think about the stability of the solution?

The platform needs to work more efficiently for critical applications within VMware platform. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

Our organization caters to various sectors, including banks, corporate houses, and governance industries. From a global perspective, the product is scalable to meet the needs of SMBs. I rate the scalability a nine out of ten.

Which solution did I use previously and why did I switch?

We used Microsoft Hyper-V before. VMware has its terminal to function independently without relying on additional operating systems to initiate or manage the server pool. The platform is more self-sufficient, allowing for easier server boot-up than compared to Microsoft's Hyper-V, which required a server-first approach and dealt with hypervisors separately.

How was the initial setup?

vCenter Orchestrator is easy to deploy and maintain. It takes a day to complete the setup for one or two virtual machines. The number of deployment executives depends on the client's requirements. We have three designated engineers monitoring the project remotely and from the site. We require more than five executives to work on a larger site. The overall complexity depends on client requirements and the technical expertise of the vendors and resellers.

What's my experience with pricing, setup cost, and licensing?

The product is expensive, and the pricing needs improvement. They provide licenses every year.

What other advice do I have?

I rate vCenter Orchestrator an eight out of ten. I advise others to evaluate the solution depending on the client's ecosystem. For critical applications, it is advisable to opt for hypervisor products. However, less critical applications like email or ERP systems with HCI solutions with converged features could be suitable. Ensure it has a fault tolerance system and administrative servers to prevent downtime.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
vCenter Orchestrator
January 2026
Learn what your peers think about vCenter Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Senior Engineer at a tech services company with 51-200 employees
Real User
Oct 3, 2023
Excellent for managing virtual machines but costly
Pros and Cons
  • "The most valuable feature for us is the performance stability of vCenter Orchestrator, especially in complex situations, making it excellent for managing virtual machines."
  • "We would like more flexibility in sizing data storage and virtual machines, as the current options aren't very adaptable."

What is our primary use case?

We operate two critical data centers, Data Center A and Data Center H, in an active-active setup. These centers serve 300 remote sites, with all our applications and local servers sending data to both. We prioritize data security using protections like IPS, IDS, and XDR. Data distribution is handled by load balancers through DNSX in our virtual cloud, connecting to application servers. We also have Backup Data Centers ready to take over if A and H encounter issues, ensuring uninterrupted data services.

What is most valuable?

The most valuable feature for us is the performance stability of vCenter Orchestrator, especially in complex situations, making it excellent for managing virtual machines. For smaller to medium-sized data centers, we also use Proxmox, a German software for server virtualization. Additionally, we prioritize data backup and recovery, with independent data centers located about 200 kilometers away from our main centers, Data Center A and Data Center H. These main centers operate in an active-active mode, while B and C serve as backups.

What needs improvement?

There are a few areas that could use improvement. Firstly, the pricing could be more competitive. Secondly, we would like more flexibility in sizing data storage and virtual machines, as the current options aren't very adaptable. The management of vCenter could be less automatic and more transparent for our experienced technicians. Lastly, our data stores could be better integrated with third-party options, as they don't fully meet our high-end requirements. vCenter has limited management capabilities, causing problems when you have plenty of space and memory but can't monitor their usage well. The main issues revolve around data storage and management, driven by an overly automatic and simplistic approach that is not ideal for complex or expanding setups.

For how long have I used the solution?

I have been using vCenter Orchestrator for two years.

What do I think about the scalability of the solution?

It is a scalable solution. We have approximately 4,000 users of the solution. We also have a team of five people who maintain the solution 24/7.

How are customer service and support?

The technical support is customer-oriented but not excellent in terms of speed and knowledge. It is reasonably good but not outstanding. I would give it a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have previously used Proxmox but switched to vCenter because Proxmox is not suitable for larger applications. In addition to using vCenter, nowadays we also use OpenStack.

How was the initial setup?

The initial setup was extremely easy because vCenter handled many things automatically. However, it is not ideal when you need specific configurations, as it may not give you the level of control you require. We obtain licenses through a digital locker or VMware purchase orders, and deploying them is easy. However, there are some issues with data store management. While the system is generally stable, it lacks flexibility for configuration and monitoring. This can be problematic when adding many VMware machines and increasing data store capacity, as it doesn't provide clear warnings or limits.

What was our ROI?

I have definitely seen ROI with vCentre.

What's my experience with pricing, setup cost, and licensing?

VMware's licensing can be complex with many products, making it hard to find a cost-effective solution. Handling costs, support, and efficiency can be expensive and challenging, so it is an important aspect to think about. Sometimes it seems like VMware offers many products just to generate more revenue, even if some of them end up being unnecessary.

What other advice do I have?

My recommendation for those starting with vCenter is that once the automatic installation is complete, the graphical user interface is user-friendly and easy to use. Overall, I would rate vCenter a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, Infrastructure Support at a construction company with 10,001+ employees
Real User
Jun 7, 2023
Creates efficient workflows, but its analytics feature needs improvement
Pros and Cons
  • "It has the best workflow feature."
  • "Its technical support team takes a long time to escalate the issues."

What is our primary use case?

I use the solution for automation purposes.

What is most valuable?

The solution has the best workflow creation feature.

What needs improvement?

The solution's analytics feature could be better.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten.

What do I think about the scalability of the solution?

The solution's scalability is a seven or eight out of ten.

How are customer service and support?

The solution's technical support team takes a long time to escalate the issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup process is a seven or eight out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing an eight or nine.

What other advice do I have?

I recommend the solution to others and rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Consultant at a computer software company with 10,001+ employees
Real User
May 11, 2022
Enables us to do administration on a centralized layer when using multiple VMware ESX servers
Pros and Cons
  • "If I need to do DR, VMware can enable me to use vMotion, which requires use of vCenter. You cannot do vMotion without vCenter. We do a lot of automation, orchestration, and simplification for that purpose."
  • "Many times, customers' licenses are not used because the client is not aware of the features and the product benefits. When somebody is buying a product, they just do a default configuration."

What is our primary use case?

I'm a reseller of this solution. 

I use vCenter if I need to do administration on a centralized layer when using multiple VMware ESX servers. I'm able to manage the VMware environment where all of the VMware machines and multiple ESX are hosted.

There are multiple versions of this solution available. We have more than 100,000 people in my organization. We have over 500 customers. If I look at the landscape, I have more than 300 customers, whose landscape in terms of number of servers is more than 10,000. For the virtualization, at least 60 or 70% is running on VMware.

What is most valuable?

If I need to do DR, VMware can enable me to use vMotion, which requires use of vCenter. You cannot do vMotion without vCenter. We do a lot of automation, orchestration, and simplification for that purpose.

What needs improvement?

Many times, customers' licenses are not used because the client is not aware of the features and the product benefits. When somebody is buying a product, they just do a default configuration.

Then, a really qualified person will do an assessment of existing stuff and realize that 60% of products are not well configured, and some licenses are not used. The client will be struggling because the benefit they want to achieve out of these automations isn't achieved to the maximum. 

I think an organization should be in a discovery session to look at what is unused because Microsoft offers a lot of things. If someone has too many unused licenses, why don't they move to the cloud and optimize the cost? Microsoft is proactive to help large customers reduce cost. In the case of vCenter, those initiatives are not there.

We are looking for more consolidation on optimization through VMware. We are dependent on directly working with VMware because the product launch and product knowledge within the companies are limited within the day-to-day operation.

For example, we work with Dell. Dell is selling VMware and other products. Dell has given us dedicated resources in our office. I'm not sure if there's an agreement VMware has done with customers to start giving free consulting, advising, and solution support – at least for large customers – so that the virtual landscape is more optimized and scalable.

When I speak with various other people who have legacy knowledge of VMware on-premises, they are not spending time learning about the products and the enhancements VMware is doing. They don't really have the understanding of how VMware can help to have a virtual firewall, the vCenter on-premises server being moved to the cloud, and the cloud being moved to on-premises. VMware has a product that can enable me to have on-premises storage, replicated to cloud, and then cloud being replicated to on-premises through vCenter.

This becomes very challenging because if I propose anything as the enterprise architect, I cannot have a sign off until my delivery gives a sign off. If they have not experienced this, they're dependent on third parties to do so. These are some of the gaps I see: knowledge, product knowledge, use cases, and pre POC.

For how long have I used the solution?

I have been using this solution for more than eight years.

What do I think about the scalability of the solution?

It's very scalable depending on the architecture. 

What was our ROI?

There is absolutely ROI, especially for medium to large customers. Microsoft is much cheaper for smaller clients who don't have large applications because Microsoft Windows license allows them to have multiple extensions running on the hardware or hyperware they're using. When it comes to the large environment and multiple data centers, vCenter is unbeatable in terms of virtualization benefits to customers.

What other advice do I have?

I would rate this solution 9 out of 10.

VMware has been doing a lot of investment and acquisition in all the possible domains in terms of securities, etc. It's not a 10 because of the lack of imparting knowledge to customers.

For a new customer, I always say that whatever environment you have, you should have an understanding with VMware to have free advising and consulting so that you'll have the right products. With a third party vendor, they try to make a maximum sale and include products that are sometimes not required.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a university with 501-1,000 employees
Real User
Top 5
Aug 13, 2024
Offers good integration capabilities but has some hardware limitations
Pros and Cons
  • "The tool is very beneficial for automating workflow."
  • "The only problem with the product is that it is very expensive, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company for data center visualization.

What is most valuable?

The most valuable feature of the solution is DRS. The tool is very beneficial for automating workflow.

What needs improvement?

The only problem with the product is that it is very expensive, making it an area where improvements are required.

There are some hardware limitations associated with the product, especially when heterogeneous systems are involved, as we face some difficulties. Linux and IBM machines are very difficult to convert into VM machines. Windows can be easily converted from physical to virtual machines, but we have some problems with Linux machines.

For how long have I used the solution?

I have been using vCenter Orchestrator for almost ten years. I am a customer of the solution.

Which solution did I use previously and why did I switch?

I have not been using VMware for the last six months. I have shifted to Citrix. We have some other projects for which we need some VDI solutions, and we found that Citrix is very cost-effective, while VMware is very expensive now. We have had a very good experience with VMware for ten years, but now we have shifted to Citrix.

I cannot share some details of Citrix due to some of our company's policies. My company has been using Citrix only for two months, so I would be unable to say whether it has any advantage over vCenter Orchestrator. After my company shifted from VMware to Citrix, we have been testing and comparing the features of both tools. After six months, we can say which product is better and what features we have in Citrix that are not present in a VMware comparison.

How was the initial setup?

The interface of the tool is very useful and user-friendly. We have had a very good experience with the product's initial setup phase in our company.

What other advice do I have?

The integration capabilities of vCenter Orchestrator are very feasible for my heterogeneous network. It is easy to connect with different devices, like some physical systems. With the tool, we can easily and comfortably move our physical infrastructure into our virtual infrastructure.

VMware helped our company achieve its automation goals using AI technology in a very efficient manner.

If it were not for the issues with the price, I recommend vCenter Orchestrator to others.

I rate the tool a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at a educational organization with 501-1,000 employees
Real User
Top 5Leaderboard
Aug 2, 2023
An intuitive tool that provides its users with functionalities to support workflows
Pros and Cons
  • "It is a stable solution...It is a scalable solution."
  • "The product lacks GUIs. The tool should have more GUIs available, along with easier product documentation."

What is most valuable?

The most valuable features of the solution are the workflows.

What needs improvement?

I have seen vCenter Orchestrator evolving a lot over the years, making it quite handy. I don't see any areas for improvement in the product. It has already improved a lot over the years.

The product lacks GUIs. The tool should have more GUIs available, along with easier product documentation.

For how long have I used the solution?

I have been using vCenter Orchestrator for a couple of years. Though I don't directly use vCenter Orchestrator, I provide training sessions and use VMware products most of the time. My customers use the solution. I am a technical trainer who teaches others VMware technologies. My company has a partnership with VMware.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

I recommend the product for medium to large-scale enterprises.

Smaller enterprises might not have the kind of use cases for vCenter Orchestrator, so they might have to go through a bit of a steep learning curve from deployment and use case perspectives.

How are customer service and support?

I have no idea about how my customers get full of technical support. Most of the time, I do not come across any complaints related to technical support, so that's okay.

How was the initial setup?

The initial setup was okay. Someone who is a newbie might find the initial setup to be complex, but most of the time, it is okay.

Deployment-wise, our customers do not face any difficulties since I don't come across any questions from the customers regarding any difficulties they faced during the setup process.

What about the implementation team?

My customers take care of vCenter Orchestrator's implementation by themselves.

What's my experience with pricing, setup cost, and licensing?

My company does not deal with the product's pricing part since it is the customer's responsibility.

What other advice do I have?

The product is intuitive enough. It might be a learning curve for someone new to vCenter Orchestrator.

I don't have much to share with those planning to use vCenter Orchestrator from a recommendation perspective because we are not into that kind of role where we recommend. Most of our customers already have the product, or they are in the middle of a big phase of the tool's implementation, because of which they come into our company for training.

I find the tool to be quite okay. Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Healthcare Specialist at a government with 5,001-10,000 employees
Real User
Jun 14, 2023
Has good scalability and an easy initial setup process
Pros and Cons
  • "The solution is stable."
  • "It could be integrated with third-party hypervisors."

What is most valuable?

The solution manages workloads and templates very well.

What needs improvement?

The solution could be integrated with third-party hypervisors.

For how long have I used the solution?

I have used the solution for many years.

What do I think about the stability of the solution?

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

It is a highly scalable solution. I rate its scalability a ten.

How are customer service and support?

The solution's technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is easy. It takes an hour or two to complete.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

We renew the solution's license every one or two years.

What other advice do I have?

I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user