Veritas Backup Exec Reviews

The solution is primarily used for the usual database backups, virtual machine backups, and file backups.

I can't say there’s any significant difference with other solutions. It's just a backup solution for me.

It’s pretty standard. There is no significant difference for me.

We needed something that offered backups at a lower price, which this delivers.

The implementation is straightforward.

Other solutions have Kubernetes-specific solutions within them. This doesn’t. In the future, we may need the product to have that, however, in my environment, I don't have Kubernetes, so for my use, it is not necessary.

It may be useful if it was easier to access.

The reports could be made in an easier way.

I’ve been using the solution for the last three years.

It is stable. That is no issue in our environment. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable, and the performance is good.

It has agents. I didn't need any strategy in terms of scaling. When I need to add an extra device, I just install the new agents. I didn't force the limits, like Backup Exec. I didn't force the limit, so I can’t speak to the maximum expansion capabilities.

We have four people using the solution. They are system admins.

We do not plan to increase usage anytime soon.

We don’t have much recent experience in technical support. We haven’t used them in the last 12 months or the past three years. When we did deal with them, they were okay. They were helpful.

Neutral

I've used, in my old company, a VM solution.

It’s effortless to set up the solution. It’s not difficult at all. I’d rate it a four out of five in terms of the ease of setup.

The deployment is swift and doesn’t take too much time. We didn’t really have a specific strategy going into the implementation.

We only need one person to handle deployment and maintenance tasks.

I handled the initial setup in-house.

I wouldn’t be able to calculate an ROI. I’d rate the product a three out of five in terms of the likelihood of getting an ROI.

The pricing is reasonable. It was the main selling factor for us. We pay a yearly licensing fee. I have a gold edition, and it includes all the features that I need - so it's enough for me.

I’d rate it a three out of five in terms of the affordability of the usage.

We looked at other solutions. They’re all basically the same, however, this product offers a lower price. I was not a part of the evaluation process the last time around.

I’m a customer and end-user.

It is a useful solution and it can be used in any enterprise environment.

I’d rate the solution an eight out of ten.

We use Veritas Backup Exec mainly to backup virtual machines (about 120), and also Exchange mailboxes (about 1500).

I have found the overall features of the solution very good.

There is the option to backup to the cloud (we don't use it for now).

I have experienced some errors. From time to time the backup of one VM fails.

I have been using Veritas Backup Exec for approximately 15 years.

Overall the stability of the solution is good.

The scalability of the solution is very good.

I am the only one really using the solution in my organization. But I have 2 other colleagues able to do most of the tasks required when I'm away. 

The technical support is good.  It does not take too long to receive an answer. 

Positive

I have previously used another solution, Arcserve.

The installation is very easy.

In house.

The price of Veritas Backup Exec is fair and we pay annually for the license. Compared to other solutions, such as Veeam, it is less expensive.

For a time we were, long ago, we were using both Acserve and Backup Exec (it was physical
servers at the time, some servers were backed up with Arcserve and others
with Backup Exec). We decided to simplify this and kept the best of the two.

I recently was asked to evaluated Veeam. My conclusion was that for our needs Veeam did not bring anything that backup exec was perfectly able to do, and Veeam was significantly more expensive.

Veritas Backup Exec is a good solution. It can take a little time to get used to the GUI, but once you've understood how it works, it's really great to use. You can quickly do what you want to do, or get the information you want. 

I rate Veritas Backup Exec an eight out of ten.

We use the product for data backup purposes.

The product's most valuable feature is scalability.

Veritas Backup Exec's support services could be faster.

We have been using Veritas Backup Exec for eight to nine months.

It is a stable platform.

The product is scalable.

The initial setup is complicated and takes 45 minutes to complete. However, the prerequisites, including environment monitoring, make operating easy.

The product's price is reasonable. However, it could be reduced. We purchase its yearly license.

I rate Veritas Backup Exec a six out of ten.

We use this solution to backup MS SQL databases, backup NAS servers, backup virtual machines, and directly backup clients ( on windows servers).

All data sources are covered by a backup process which is very stable and fast.

A big advantage is that it can backup direct to tape.

It has good stability. Its interface is very good, responsive, and easily restores data. I use it for backup, encryption, and restore operations, and it works.

The possibility to back up and restore directly to/from tape is valuable.

I am using many agents from VM to LMDP. I also use an agent for SQL Server, which has advanced options because it is the Enterprise version.

It is currently missing the dynamic backup feature for virtual machines, which is available in NetWorker. I can create politics in NetWorker to add virtual machines with specific tags, but I cannot do this in Backup Exec, which is a minus for me. Currently, a user has to send a request to the Backup Administrator to add a machine to the backup, but I should be able to create rules to automatically add a new machine to the backup. This kind of functionality is very important in current times, especially when we are using cloud solutions.

I should be able to create more than one stream in a policy and specify how many streams I want to run in parallel in one policy. Currently, I have to manually create more policies to back up more than one virtual machine at the same time.

Their support can also be improved in terms of response time.

I have been using this solution for forty years.

It is a stable product. There are no issues with its stability, but I am facing an issue with QNAP storage. 

I use two types of storage for backup: Data Domain and QNAP. With QNAP, the backup server connects through iSCSI, and sometimes, I had problems with the stability of storage on QNAP through the iSCSI interface. I didn't have any such issue with Data Domain. I am trying to find a solution to this. I have tested the storage from Quantum, which is a good solution. Very soon, I will change from QNAP to duplication storage from Quantum.

They are helpful, but they are not very fast. They respond, but it takes them 24 hours to send the first response, which is not good. I am using their standard support. They might have another better support.

Positive

Its initial setup was complex because I had an old version of Backup Exec, and I could not upgrade directly to version 20. I had to do a new installation and migrate the data. It was nice but complex.

We used an in-house team to implement the solution.

We save six hours.

It has a good price-value ratio. Its price-value ratio is better than Veeam.

It has good replication, and it is better than other products. It is good for backing up not only VMs but also clients. It is also good for SQL Server and NDMP data servers.

I would rate Veritas Backup Exec an eight out of ten.

It's user-friendly, and, except in the case of AIX, it supports a wide variety of platforms. This includes Windows, VMware, Linux, et cetera. It's okay as a product.

The solution is stable.

It is a scalable product.

The solution is easy to set up.

It doesn't support the AIX platform.

I've had a little problem in the tape solution in the Backup Exec. When you use a tape solution, take a backup in the tape, not in the disc, and restore it, there is a little complexity. It's not really user-friendly in that aspect.

I've been using the solution for five years. 

The solution is stable and reliable. There aren't bugs. It's not glitchy. It doesn't crash or freeze. The performance is good. 

You can expand and scale the product. It's not a problem at all. 

We might have five or six people using the solution right now. 

I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and find an answer to my questions. I'd, of course, reach out if I had a huge problem. 

The initial setup is straightforward and simple. It's not a complex implementation by any means. I'd rate it a four out of five in terms of ease of setup. 

I haven't followed any details related to there being an ROI. 

I'm not sure what the exact costs of the product are. 

I'm a customer and end-user.

I've enjoyed the product. It's a user-friendly and widely support platform and is flexible and scalable.

I'd rate the product seven out of ten.

We have never had any problem with storage and backups. It works very well and is a user-friendly solution.

The scalability could be improved even though the solution is targeted to small customers.

I've used this solution for almost eight years.

In terms of stability, the volume to backup is not very big, and we have never had any problems.

With regard to scalability, Veritas Backup Exec is a good solution for very small enterprise clients. If you have big systems, you must move to NetBackup if you stay with Veritas.

We have 10 to 12 people who use this solution.

The technical support is very good. Veritas is one of the best at providing technical support.

There were no problems with implementation.

I think it's sold at the right price. It's not expensive. The license is usually for a year.

We have 200 users working with this solution. Our primary use case of Veritas Backup is to backup, at a fine level, our Windows-based, small SMB level clients.

The product is good in a small environment when looking to backup on a tape.

The console of Veritas Backup Exec is complex when compared to other software. The solution has a lot of tabs, so it is not neat and clean, causing confusion. The console dashboard needs to be simplified to help the customer, together with more training.

We have been using Veritas Backup for 8 years.

Veritas Backup is a reliable solution.

Technical support with Veritas is very good.

Positive

The initial setup of the solution is straightforward and can be completed in one or two days, with all of the backup job configurations and tests restored.

We deploy the solution ourselves. It requires one person. We have one person on this project, however, we have three people that get involved if there are any concerns.

The pricing of Veritas Backup's license is comparable to Veeam.

Veritas Backup Exec is complex compared to HP Data Protector, Veeam Backup & Replication solutions.

The product is good. If the organization is considering Veritas Backup, and they want to do a file-level backup on a tape, in a small environment, then definitely Backup Exec is the perfect solution. If the organization is looking for backup and disaster recovery, replication and the like, Veeam Backup & Replication would be preferred.

I would rate the solution a 9 out of 10.

We deploy Veritas Backup Exec for customers where they have a production site with between 10 terabytes and up to 50 terabytes of data where they then backup the data to their local storage and then replicate it to their site or to the cloud.

I work with partners and end customers, Backup exec is improving yearly and they are introducing new features which enhance things like quick recovery with forever backup, global dedupe, etc.

The one thing for the last 12 months which has been very good for Veritas was the instance-based license. This means that you're able to license per instance, not only per physical server. And also, the incremental backup which they introduced for virtual servers, where it makes it much quicker to restore, it just automatically is able to mount it back to the original backup. This makes it much quicker when you're doing the restore.

The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud. Meaning, instead of using local storage if we're backing up a small user or end user, we want to be able to make it so they can direct the backups directly to the cloud. It can't be done at the moment. We can only back up to the storage then replicate to the cloud, but we cannot use the cloud as a source of storage.

In terms of features, myself and my team are quite happy with most of the features. The only feature which we need is the plugin to the cloud. That's it. They've been doing a lot of improvements. The other part which they need to look at is the replication feature. In this case, we're talking about replicating between server to server. We do have a lot of competition from Veeam because of that. A lot of people want to have one server in the production side and one server at the other side, and replicate the servers across.

In my current position, I have been using Veritas Backup Exec three years, but I used the product previously when it was still under Symantec for four years.

100%. It's got great stability. In South Africa, it is widely used and it's got very good stability. Just that, as I said, only one improvement they need. Otherwise, the product itself is great.

It is scalable.

For one site you only need one person, max two. The administration or console is very easy to accommodate. One person is able to do that. That's no problem.

I work with technical support a lot whenever there are technical issues. They have been very good. Although they sometimes do battle with something, they eventually get it right. So I will rate them nine out of 10.

The initial setup is very easy.

Normally we take about two hours. It's just that sometime if the environment is old then you have to fix the environment first. But if everything work 100%, two hours, max four hours and then you're done.

For customers, the main point is to make sure that the skill of the solution is readily available in the county. That's the reason why it is an easy product to adopt or to onboard in your environment, especially here in South Africa.

On a scale of one to ten, I'll give Veritas Backup Exec a nine out of 10. It's just one point I'm taking off because of those two small issues. We feel that the competition is using it against Veritas.