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Dell NetWorker vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Dell NetWorker delivers cost savings, enhanced recovery, and efficiency, proving invaluable for business continuity and operational efficiency.
Sentiment score
5.6
Veritas Backup Exec saves time weekly, reduces costs, offers excellent ROI, and boosts efficiency, despite ROI calculation challenges.
It saves a median of 6.4 hours per week with top savings of up to 10 hours weekly.
Account Manager at Axelliant
 

Customer Service

Sentiment score
6.1
Dell NetWorker customer service is praised for quick assistance but criticized for delays and variable expertise, especially regionally.
Sentiment score
6.4
Veritas Backup Exec generally offers responsive support, though experiences vary with some delays and language barriers noted.
quick responses whenever we log a complaint
Sr. Area Technical Manager at tata elxsi
Technical support from Dell is excellent.
Solution Architect at Apollo Telecom
I think the support provided by Dell is good when compared to other vendors, so I have a positive view of it.
Senior Specialist Backup/Storage at National Bank of Kuwait
They don't ask us to wait for a callback or create a ticket.
Presales System Engineer at Eden Infosol Pvt Ltd
I see good technical engineer support resolving issues.
System Advisor at a tech services company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.8
Dell NetWorker offers scalability but faces challenges in VMware connections, storage, licensing, and large-scale stability for some users.
Sentiment score
6.8
Veritas Backup Exec is scalable for small to medium businesses but faces limitations and licensing challenges in larger infrastructures.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Solution Architect at Apollo Telecom
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
Dell NetWorker is scalable in the sense that I can migrate to a higher spec server.
Senior Specialist Backup/Storage at National Bank of Kuwait
It is easy to scale Veritas Backup Exec.
Presales System Engineer at Eden Infosol Pvt Ltd
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
System Advisor at a tech services company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.6
Dell NetWorker exhibits stability, rated high by users, improving with updates, while older versions faced occasional challenges.
Sentiment score
7.5
Veritas Backup Exec is highly stable and reliable, despite occasional external issues and manageable configuration concerns.
In terms of stability, I would say it is about 80% stable now.
Senior Specialist Backup/Storage at National Bank of Kuwait
The stability of Dell NetWorker is excellent.
Sr. Area Technical Manager at tata elxsi
Dell NetWorker is stable.
System Engineer at NCCPL
 

Room For Improvement

Dell NetWorker users seek improved interfaces, cloud integration, and security, citing deployment challenges and a need for modern enhancements.
Veritas Backup Exec needs improved stability, licensing, cloud integration, and user interface to enhance efficiency, scalability, and competitiveness.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy.
Senior Specialist Backup/Storage at National Bank of Kuwait
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
Solution Architect at Apollo Telecom
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
Manager at Fractalio Data Pvt Ltd
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
System Advisor at a tech services company with 5,001-10,000 employees
Some technology improvement is needed to manage my basic business continuity plan.
Deputy Vice President - IT at TransUnion
 

Setup Cost

Dell NetWorker offers complex licensing, with varied pricing; included in bundles, often costly but comprehensive and flexible for sectors.
Veritas Backup Exec is affordable for small to medium businesses, offering competitive pricing and favorable value despite higher setup costs.
The licensing cost is somewhat expensive.
Sr. Area Technical Manager at tata elxsi
When I compare it with others, it is twice or three times cheaper.
System Advisor at a tech services company with 5,001-10,000 employees
The setup is a bit expensive at a corporate price
Deputy Vice President - IT at TransUnion
 

Valuable Features

Dell NetWorker provides robust backup solutions with automation, deduplication, scalability, and wide compatibility for various environments and systems.
Veritas Backup Exec is valued for its ease, scalability, compatibility, and capability to efficiently protect physical and virtual environments.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Sr. Area Technical Manager at tata elxsi
The most useful features of Dell NetWorker for me are its support for all platforms, allowing me to take backups of Oracle, SQL, and AS/400, so it is flexible.
Senior Specialist Backup/Storage at National Bank of Kuwait
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Solution Architect at Apollo Telecom
Veritas has technical compatibility with my hardware and other systems.
Deputy Vice President - IT at TransUnion
Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.
Account Manager at Axelliant
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
Manager at Fractalio Data Pvt Ltd
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Veritas Backup Exec
Ranking in Backup and Recovery
28th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.2%, down from 3.0% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.2%
Veritas Backup Exec1.3%
Other97.5%
Backup and Recovery
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
11%
Manufacturing Company
8%
Construction Company
6%
Manufacturing Company
15%
Financial Services Firm
8%
Construction Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
I am not the right person to mention what has to be improved in Veritas Backup Exec as I think they are working very well for the application. The licensing remains the same in Veritas Backup Exec....
 

Also Known As

NetWorker
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Beta Offshore
Find out what your peers are saying about Dell NetWorker vs. Veritas Backup Exec and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.