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Dell Avamar vs Dell NetWorker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Dell Avamar offers efficient data reduction, cost savings, enhanced IT operations, and strong data security against ransomware threats.
Sentiment score
5.0
Dell NetWorker delivers cost savings, enhanced recovery, and efficiency, proving invaluable for business continuity and operational efficiency.
 

Customer Service

Sentiment score
6.9
Dell Avamar support is knowledgeable but slow, with communication challenges and limited first-level responsiveness hindering comprehensive assistance.
Sentiment score
6.1
Dell NetWorker customer service is praised for quick assistance but criticized for delays and variable expertise, especially regionally.
When their technical person is online, the quality of service and technical knowledge are very good.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The current technical support by Dell is very good.
Consultant at Key Information Technology L.L.C.
quick responses whenever we log a complaint
Sr. Area Technical Manager at tata elxsi
Technical support from Dell is excellent.
Solution Architect at Apollo Telecom
I think the support provided by Dell is good when compared to other vendors, so I have a positive view of it.
Senior Specialist Backup/Storage at National Bank of Kuwait
 

Scalability Issues

Sentiment score
6.6
Dell Avamar offers scalability for medium to large enterprises but requires costly node additions and has infrastructure limitations.
Sentiment score
6.8
Dell NetWorker offers scalability but faces challenges in VMware connections, storage, licensing, and large-scale stability for some users.
Dell Avamar offers very good scalability.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Solution Architect at Apollo Telecom
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
Dell NetWorker is scalable in the sense that I can migrate to a higher spec server.
Senior Specialist Backup/Storage at National Bank of Kuwait
 

Stability Issues

Sentiment score
8.2
Dell Avamar is stable and reliable, praised for smooth operation and low failure rates in various infrastructures.
Sentiment score
7.6
Dell NetWorker exhibits stability, rated high by users, improving with updates, while older versions faced occasional challenges.
In terms of stability, I would say it is about 80% stable now.
Senior Specialist Backup/Storage at National Bank of Kuwait
The stability of Dell NetWorker is excellent.
Sr. Area Technical Manager at tata elxsi
Dell NetWorker is stable.
System Engineer at NCCPL
 

Room For Improvement

Dell Avamar needs UI, backup speed, cloud integration, and scalability improvements, with concerns over pricing and technical support.
Dell NetWorker users seek improved interfaces, cloud integration, and security, citing deployment challenges and a need for modern enhancements.
They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.
Consultant at Key Information Technology L.L.C.
There are instances where backups fail on certain applications, which is an area that could be improved.
Managing Director at Atlantic factorial
While Dell Avamar is a good product, the pricing is very high.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy.
Senior Specialist Backup/Storage at National Bank of Kuwait
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
Solution Architect at Apollo Telecom
 

Setup Cost

Dell Avamar offers varying pricing experiences, with praised setup ease, but cost-effectiveness compared to competitors like Veeam is debated.
Dell NetWorker offers complex licensing, with varied pricing; included in bundles, often costly but comprehensive and flexible for sectors.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
Managing Director at Atlantic factorial
The licensing cost is somewhat expensive.
Sr. Area Technical Manager at tata elxsi
 

Valuable Features

Dell Avamar provides efficient deduplication, scalable backup, and recovery with strong integration and platform support for robust data protection.
Dell NetWorker provides robust backup solutions with automation, deduplication, scalability, and wide compatibility for various environments and systems.
Its encryption mechanisms are very efficient, helping to secure sensitive data.
Consultant at Key Information Technology L.L.C.
The most valuable feature is the instant recovery capability.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The most valuable feature for me is the backup functionality.
Managing Director at Atlantic factorial
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Sr. Area Technical Manager at tata elxsi
The most useful features of Dell NetWorker for me are its support for all platforms, allowing me to take backups of Oracle, SQL, and AS/400, so it is flexible.
Senior Specialist Backup/Storage at National Bank of Kuwait
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Solution Architect at Apollo Telecom
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
9th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (5th)
Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Dell Avamar is 2.0%, down from 3.6% compared to the previous year. The mindshare of Dell NetWorker is 1.7%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell Avamar2.0%
Dell NetWorker1.7%
Other96.3%
Backup and Recovery
 

Featured Reviews

SamuelThomas - PeerSpot reviewer
Consultant at Key Information Technology L.L.C.
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.
RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
10%
Government
9%
Computer Software Company
7%
Financial Services Firm
15%
Comms Service Provider
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise48
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
 

Also Known As

Avamar
NetWorker
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about Dell Avamar vs. Dell NetWorker and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.