Commvault Cloud vs Dell NetWorker comparison

Commvault and Dell Technologies are both solutions in the Backup and Recovery category. Commvault is ranked #3 with an average rating of 8.8, while Dell Technologies is ranked #10 with an average rating of 7.9. Commvault holds a 4.4% mindshare in BRS, compared to Dell Technologies’s 1.7% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

19,132 Views
12,244 Comparison Views

95% willing to recommend

Dell NetWorker

Read 86 Dell NetWorker reviews

4,461 Views
4,060 Comparison Views

90% willing to recommend

Commvault Cloud

Dell NetWorker

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Dell NetWorker are prominent solutions in the data management industry. Commvault Cloud seems to have the upper hand in customer support and ease of deployment, while Dell NetWorker is noted for its robust feature set and flexibility.

Features:Users value Commvault Cloud for its comprehensive backup and recovery capabilities, seamless cloud integration, and intuitive interface. Dell NetWorker's extensive data protection features, support for diverse environments, and scalability are particularly beneficial to users seeking advanced functionalities.

Room for Improvement:Commvault Cloud needs enhancements in reporting and analytics, simplified licensing, and improved user accessibility. Dell NetWorker requires a more intuitive design, decreased complexity, and enhanced user accessibility, with complexity being a frequently noted concern.

Ease of Deployment and Customer Service:Commvault Cloud is praised for its straightforward deployment and responsive customer service. Dell NetWorker, despite its robust customer support, has a steeper learning curve during deployment, making Commvault's deployment smoother and more manageable.

Pricing and ROI:Commvault Cloud offers competitive pricing and good ROI for small to medium enterprises. Dell NetWorker, while more expensive, is considered worth it for extensive features and scalability. Commvault's pricing structure appeals more to cost-sensitive users, whereas Dell's value proposition suits enterprise-scale deployments.

To learn more, read our detailed Commvault Cloud vs. Dell NetWorker Report (Updated: December 2025).

Buyer's Guide

Commvault Cloud vs. Dell NetWorker

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.

Sentiment score

5.0

Dell NetWorker delivers cost savings, enhanced recovery, and efficiency, proving invaluable for business continuity and operational efficiency.

No quotes available

For more quotes and insights, download the Commvault Cloud report

No quotes available

For more quotes and insights, download the Dell NetWorker report

Customer Service

Sentiment score

7.2

Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.

Sentiment score

6.1

Dell NetWorker customer service is praised for quick assistance but criticized for delays and variable expertise, especially regionally.

At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

The number of people who know Commvault Cloud is lesser compared to Veeam.

Kamal Gulati

Managing Director at ITS Technology Solution Pvt. Ltd.

Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.

reviewer1544721

Support Engineer at a media company with 1,001-5,000 employees

For more quotes and insights, download the Commvault Cloud report

quick responses whenever we log a complaint

Shrikant Teggi

Sr. Area Technical Manager at tata elxsi

Technical support from Dell is excellent.

AamirIlyas

Solution Architect at Apollo Telecom

I think the support provided by Dell is good when compared to other vendors, so I have a positive view of it.

RaedHassan

Senior Specialist Backup/Storage at National Bank of Kuwait

For more quotes and insights, download the Dell NetWorker report

Scalability Issues

Sentiment score

7.5

Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.

Sentiment score

6.8

Dell NetWorker offers scalability but faces challenges in VMware connections, storage, licensing, and large-scale stability for some users.

No quotes available

For more quotes and insights, download the Commvault Cloud report

While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.

AamirIlyas

Solution Architect at Apollo Telecom

Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.

ErmiasGirma

Cloud Infrastructure Engineer at Safaricom Ethiopia plc

Dell NetWorker is scalable in the sense that I can migrate to a higher spec server.

RaedHassan

Senior Specialist Backup/Storage at National Bank of Kuwait

For more quotes and insights, download the Dell NetWorker report

Stability Issues

Sentiment score

7.7

Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.

Sentiment score

7.6

Dell NetWorker exhibits stability, rated high by users, improving with updates, while older versions faced occasional challenges.

I have not faced any downtimes with Commvault Cloud.

Kamal Gulati

Managing Director at ITS Technology Solution Pvt. Ltd.

Commvault Cloud is highly stable, and I would rate it a ten out of ten.

DarshanDivekar

CEO at a computer software company with 51-200 employees

For more quotes and insights, download the Commvault Cloud report

In terms of stability, I would say it is about 80% stable now.

RaedHassan

Senior Specialist Backup/Storage at National Bank of Kuwait

The stability of Dell NetWorker is excellent.

Shrikant Teggi

Sr. Area Technical Manager at tata elxsi

Dell NetWorker is stable.

Hassan Amin

System Engineer at NCCPL

For more quotes and insights, download the Dell NetWorker report

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.

Dell NetWorker users seek improved interfaces, cloud integration, and security, citing deployment challenges and a need for modern enhancements.

I would like to see AI capabilities in Commvault Cloud.

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.

DarshanDivekar

CEO at a computer software company with 51-200 employees

For more quotes and insights, download the Commvault Cloud report

The interface on the Java application makes it difficult, whereas the web interface is simple to use.

ErmiasGirma

Cloud Infrastructure Engineer at Safaricom Ethiopia plc

I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy.

RaedHassan

Senior Specialist Backup/Storage at National Bank of Kuwait

It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.

AamirIlyas

Solution Architect at Apollo Telecom

For more quotes and insights, download the Dell NetWorker report

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.

Dell NetWorker offers complex licensing, with varied pricing; included in bundles, often costly but comprehensive and flexible for sectors.

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

DarshanDivekar

CEO at a computer software company with 51-200 employees

For more quotes and insights, download the Commvault Cloud report

The licensing cost is somewhat expensive.

Shrikant Teggi

Sr. Area Technical Manager at tata elxsi

For more quotes and insights, download the Dell NetWorker report

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.

Dell NetWorker provides robust backup solutions with automation, deduplication, scalability, and wide compatibility for various environments and systems.

We can back up unlimited TBs due to our per node license.

reviewer1544721

Support Engineer at a media company with 1,001-5,000 employees

The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.

DarshanDivekar

CEO at a computer software company with 51-200 employees

For more quotes and insights, download the Commvault Cloud report

The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.

Shrikant Teggi

Sr. Area Technical Manager at tata elxsi

The most useful features of Dell NetWorker for me are its support for all platforms, allowing me to take backups of Oracle, SQL, and AS/400, so it is flexible.

RaedHassan

Senior Specialist Backup/Storage at National Bank of Kuwait

I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.

AamirIlyas

Solution Architect at Apollo Telecom

For more quotes and insights, download the Dell NetWorker report

Categories and Ranking

Commvault Cloud

Ranking in Backup and Recovery

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)

Dell NetWorker

Ranking in Backup and Recovery

10th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 4.4%, down from 6.8% compared to the previous year. The mindshare of Dell NetWorker is 1.7%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Commvault Cloud	4.4%
Dell NetWorker	1.7%
Other	93.9%

Backup and Recovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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RaedHassan

Senior Specialist Backup/Storage at National Bank of Kuwait

Has supported flexible multi-platform backups and improved over time

Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Financial Services Firm

15%

Comms Service Provider

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	33
Large Enterprise	38

Questions from the Community

What do you like most about ThreatWise?

Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...

See all answers

Comparisons

Rubrik vs Commvault Cloud

Compared 13% of the time

Veeam Data Platform vs Commvault Cloud

Compared 11% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 4% of the time

AWS Backup vs Commvault Cloud

Compared 4% of the time

Veeam Data Cloud for Microsoft 365 vs Commvault Cloud

Compared 2% of the time

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Dell PowerProtect Data Manager vs Dell NetWorker

Compared 24% of the time

Veeam Data Platform vs Dell NetWorker

Compared 13% of the time

Dell PowerProtect Data Domain vs Dell NetWorker

Compared 7% of the time

Rubrik vs Dell NetWorker

Compared 5% of the time

Dell Avamar vs Dell NetWorker

Compared 5% of the time

More Dell NetWorker Competitors

Product Reports

Buyer's Guide

Commvault Cloud

January 2026

Download Commvault Cloud product report

Buyer's Guide

Dell NetWorker

January 2026

Download Dell NetWorker product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

NetWorker

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Buyer's Guide

Commvault Cloud vs. Dell NetWorker

December 2025

Free Report: Commvault Cloud vs. Dell NetWorker

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