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AshrafAttia - PeerSpot reviewer
Sr. Microsoft Engineer at Red Sea Global
Real User
Jul 5, 2023
An email archiving solution that is complicated and difficult to upgrade
Pros and Cons
  • "We use the solution to archive emails."
  • "The product is a very complicated solution. It is not easy to upgrade and get alerts of issues. You have to check it all the time to see if there is an internal error."

What is our primary use case?

We use the solution to archive emails. 

What needs improvement?

The product is a very complicated solution. It is not easy to upgrade and get alerts of issues. You have to check it all the time to see if there is an internal error. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

I would rate the product's stability a five out of ten. 

Buyer's Guide
Veritas Enterprise Vault
April 2026
Learn what your peers think about Veritas Enterprise Vault. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I would rate the solution's scalability a five out of ten. 

How was the initial setup?

The product's setup is easy and got completed in one day. We have two engineers who are engaged in the solution's maintenance. 

What other advice do I have?

I would rate the solution a six out of ten and I wouldn't recommend this product to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MihaiAlexandru - PeerSpot reviewer
Unemployed at a manufacturing company with 51-200 employees
Real User
Apr 7, 2022
Affordable and reliable with a helpful search feature
Pros and Cons
  • "The stability is excellent."
  • "The search feature is the most valuable aspect of the solution."
  • "Dealing with personal information, such as documents that contain a personal number, personal ID or something like that should be improved. Sometimes it works poorly in that regard."
  • "Dealing with personal information, such as documents that contain a personal number, personal ID or something like that should be improved."

What is our primary use case?

We primarily use the solution for email and file archiving. We also use it for the classification of international regulations.

What is most valuable?

The search feature is the most valuable aspect of the solution.

The solution is pretty scalable.

The stability is good.

The product is quite affordable.

What needs improvement?

Dealing with personal information, such as documents that contain a personal number, personal ID or something like that should be improved. Sometimes it works poorly in that regard. It depends on the accuracy of the picture, PDF file, or format. Maybe with other OCR tools, the results will be better.

While a lot of this depends on Microsoft, I'd like to see more integration. I'd like more of the product as a feature instead of a second product. In the future, we'd like to have the same structure of folders that we have in Microsoft 365. 

For how long have I used the solution?

I've been using the solution for around three years.

What do I think about the stability of the solution?

The stability is excellent. I'd rate it five out of five. There were no bugs or glitches and it didn't crash or freeze. 

What do I think about the scalability of the solution?

I found the solution to be scalable. Expanding it wasn't a problem.

We had about 6,000 people on it in the organization. Our entire company was on it. 

How are customer service and support?

I never personally reached out to technical support and therefore would d not be able to speak on how helpful they would be if you had any issues. 

How was the initial setup?

The initial setup offers a moderate amount of difficulty. It's not overly complex. I'd rate it a four out of five in terms of ease of deployment. The deployment itself takes about two weeks. 

What's my experience with pricing, setup cost, and licensing?

The price for Enterprise Vault is around €100 per user. That is for one license for one year and includes support. I would rate the solution a four out of five in terms of affordability.

What other advice do I have?

I would rate the product nine out of ten. I've been pretty satisfied with its capabilities overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas Enterprise Vault
April 2026
Learn what your peers think about Veritas Enterprise Vault. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
PeerSpot user
Business Development Manager/Consultant at a tech services company with 51-200 employees
Consultant
Jan 18, 2016
​It allows us to keep more of our emails for a longer amount of time because when it archives our old emails, it deletes them and places a small short cut in its place.
Pros and Cons
  • "We currently have and still have a very high investment gains when compared to our investment cost."
  • "I believe it needs better reporting features as well as better way of managing SQL databases and their maintenance."

Valuable Features

Email archiving is the most valuable because it frees up space in our Exchange servers dramatically. The choice of more than 31,000 customers worldwide, Veritas archiving solutions are used by small to medium-sized businesses (SMB) and the largest enterprises, across key vertical and horizontal industries.

Improvements to My Organization

It allows us to keep more of our emails for a longer amount of time because when it archives our old emails, it deletes them and places a small short cut in its place. This also frees up much needed space on our hard drives within our Exchange servers.

Room for Improvement

I believe it needs better reporting features as well as better way of managing SQL databases and their maintenance.

Use of Solution

We have been using this solution for over 10 years now.

Deployment Issues

No we have not.

Stability Issues

No we have not.

Scalability Issues

No we have not.

Customer Service and Technical Support

9/10

Initial Setup

This initial setup was straightforward.

Implementation Team

We currently have in-house technicians that are Symantec Master certified that implemented Enterprise Vault.

ROI

We currently have and still have a very high investment gains when compared to our investment cost.

Pricing, Setup Cost and Licensing

The pricing and licensing of this product is very competitive based on Gartner position of Enterprise Vault.

Other Solutions Considered

There was no other solution available at the time.

Other Advice

The expertise of the tech support team at Veritas as well as the Gartner position of Veritas Enterprise Vault and the ease of installation makes implementing and using this product a breeze.


Disclosure: My company has a business relationship with this vendor other than being a customer. We are a Master Partner of Veritas. Also, I used to work for the vendor.
PeerSpot user
it_user1439361 - PeerSpot reviewer
Presales Engineer at a tech services company with 51-200 employees
Reseller
Jun 6, 2021
Easy to use, scales well, and has good performance
Pros and Cons
  • "The most valuable features are ease of use and performance. However, the performance can depend on the workload being used."
  • "The most valuable features are ease of use and performance."
  • "The integration needs to improve."
  • "The integration needs to improve."

What is our primary use case?

We are using the solution for email and file archiving, and compliance.

What is most valuable?

The most valuable features are ease of use and performance. However, the performance can depend on the workload being used.

What needs improvement?

The integration needs to improve.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the scalability of the solution?

In my experience, the solution has been scalable.

How was the initial setup?

We have engineers that deal with the technical side of this solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is typically is paid annually.

What other advice do I have?

I rate Veritas Enterprise Vault a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Veritas Enterprise Vault Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Veritas Enterprise Vault Report and get advice and tips from experienced pros sharing their opinions.