Email archiving is the most valuable because it frees up space in our Exchange servers dramatically. The choice of more than 31,000 customers worldwide, Veritas archiving solutions are used by small to medium-sized businesses (SMB) and the largest enterprises, across key vertical and horizontal industries.
Business Development Manager/Consultant at a tech services company with 51-200 employees
It allows us to keep more of our emails for a longer amount of time because when it archives our old emails, it deletes them and places a small short cut in its place.
What is most valuable?
How has it helped my organization?
It allows us to keep more of our emails for a longer amount of time because when it archives our old emails, it deletes them and places a small short cut in its place. This also frees up much needed space on our hard drives within our Exchange servers.
What needs improvement?
I believe it needs better reporting features as well as better way of managing SQL databases and their maintenance.
For how long have I used the solution?
We have been using this solution for over 10 years now.
Buyer's Guide
Veritas Enterprise Vault
June 2025

Learn what your peers think about Veritas Enterprise Vault. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No we have not.
What do I think about the stability of the solution?
No we have not.
What do I think about the scalability of the solution?
No we have not.
How are customer service and support?
9/10
How was the initial setup?
This initial setup was straightforward.
What about the implementation team?
We currently have in-house technicians that are Symantec Master certified that implemented Enterprise Vault.
What was our ROI?
We currently have and still have a very high investment gains when compared to our investment cost.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing of this product is very competitive based on Gartner position of Enterprise Vault.
Which other solutions did I evaluate?
There was no other solution available at the time.
What other advice do I have?
The expertise of the tech support team at Veritas as well as the Gartner position of Veritas Enterprise Vault and the ease of installation makes implementing and using this product a breeze.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a Master Partner of Veritas. Also, I used to work for the vendor.

Presales Engineer at a tech services company with 51-200 employees
Easy to use, scales well, and has good performance
Pros and Cons
- "The most valuable features are ease of use and performance. However, the performance can depend on the workload being used."
- "The integration needs to improve."
What is our primary use case?
We are using the solution for email and file archiving, and compliance.
What is most valuable?
The most valuable features are ease of use and performance. However, the performance can depend on the workload being used.
What needs improvement?
The integration needs to improve.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the scalability of the solution?
In my experience, the solution has been scalable.
How was the initial setup?
We have engineers that deal with the technical side of this solution.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and it is typically is paid annually.
What other advice do I have?
I rate Veritas Enterprise Vault a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Veritas Enterprise Vault
June 2025

Learn what your peers think about Veritas Enterprise Vault. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
Solution architect at a tech services company with 51-200 employees
User-friendly for accessing mail archives and good for log backups and mail archiving
Pros and Cons
- "User behavior is very smooth."
- "The deployment phase is very hard."
What is our primary use case?
The use cases for Enterprise Vault are data archiving, log backup, mail archiving and saving data space from the current environment.
The main purpose is data archiving: log backups and mail archiving. It can also be used for logs for previous access management and database.
How has it helped my organization?
Veritas Enterprise Vault does support object storage usage. Mail archiving is the primary need. You can also explore file archiving if you use a file server.
The data retention policies depend on the corporation and the regulations. Non-governance requires ten years of retention, while other non-regulated sectors typically require five years.
What is most valuable?
Veritas Enterprise Vault is very user-friendly for accessing mail archives because it is just a shortcut in Outlook or other mail clients. It can be used with an inactive server. User behavior is very smooth.
What needs improvement?
The troubleshooting process is very hard. If there is a problem, the entire team needs to get involved to solve the issue. It is a very complex product, and Veritas engineers should be more agile in supporting cases.
Nothing is easy to manage. It is very complex.
For how long have I used the solution?
I have been using it since 2016.
What do I think about the stability of the solution?
It's a very sensitive product. For example, if you restart Enterprise Vault, which is located on different servers, it takes time to activate all system components.
If you don't touch it, it's working fine.
What do I think about the scalability of the solution?
There are over 250 end users.
How was the initial setup?
If you want to use best practices, then the setup takes a long time. It's very relevant. The best practice is to use a cluster structure.
The deploying and implementation phase takes a minimum of two or three weeks to complete.
The deployment phase is very hard because a special client version is needed to plug in on the client side. For example, if a client doesn't access their archive mail, it becomes a crucial issue on the server side, and it takes a long time to resolve. It is a very long process.
What was our ROI?
The benefit is a reduced database size on your main server. This means you can manage your main server more easily, with less latency.
What's my experience with pricing, setup cost, and licensing?
The pricing is very high.
What other advice do I have?
There is no competition in the product family like Veritas Enterprise Vault. It runs very well. I would give it an eight out of ten.
My advice would be: If you have 1000 end users and very large mailboxes, and you need to make sure the mail server is always available and working within your SLA claims, Enterprise Vault is really useful. It can also manage this process, but it depends on your users and processes.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Buyer's Guide
Download our free Veritas Enterprise Vault Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Popular Comparisons
Commvault Cloud
Microsoft Exchange
Barracuda Email Protection
Google Vault
Proofpoint Intelligent Compliance Platform
Metalogix Archive Manager for Files
Barracuda Message Archiver
Veritas Alta Archiving
Buyer's Guide
Download our free Veritas Enterprise Vault Report and get advice and tips from experienced pros
sharing their opinions.