We use the solution to archive emails.
Sr. Microsoft Engineer at a hospitality company with 1,001-5,000 employees
An email archiving solution that is complicated and difficult to upgrade
Pros and Cons
- "We use the solution to archive emails."
- "The product is a very complicated solution. It is not easy to upgrade and get alerts of issues. You have to check it all the time to see if there is an internal error."
What is our primary use case?
What needs improvement?
The product is a very complicated solution. It is not easy to upgrade and get alerts of issues. You have to check it all the time to see if there is an internal error.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
I would rate the product's stability a five out of ten.
Buyer's Guide
Veritas Enterprise Vault
January 2026
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What do I think about the scalability of the solution?
I would rate the solution's scalability a five out of ten.
How was the initial setup?
The product's setup is easy and got completed in one day. We have two engineers who are engaged in the solution's maintenance.
What other advice do I have?
I would rate the solution a six out of ten and I wouldn't recommend this product to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Fact Checker at a tech vendor with 51-200 employees
Helps to find data loss and conduct data restoration
Pros and Cons
- "I use the solution to find data loss and restore the data."
- "The solution is not user-friendly and the restoration is not fast. It's also tricky to get information from it."
What is our primary use case?
I use the solution to find data loss and restore the data.
What needs improvement?
The solution is not user-friendly and the restoration is not fast. It's also tricky to get information from it.
For how long have I used the solution?
I have been working with the product for one year.
How was the initial setup?
The solution's upgradation and maintenance are hectic and painful.
What other advice do I have?
I would rate the product a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veritas Enterprise Vault
January 2026
Learn what your peers think about Veritas Enterprise Vault. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.
Business Development Manager/Consultant at a tech services company with 51-200 employees
It allows us to keep more of our emails for a longer amount of time because when it archives our old emails, it deletes them and places a small short cut in its place.
Valuable Features
Email archiving is the most valuable because it frees up space in our Exchange servers dramatically. The choice of more than 31,000 customers worldwide, Veritas archiving solutions are used by small to medium-sized businesses (SMB) and the largest enterprises, across key vertical and horizontal industries.
Improvements to My Organization
It allows us to keep more of our emails for a longer amount of time because when it archives our old emails, it deletes them and places a small short cut in its place. This also frees up much needed space on our hard drives within our Exchange servers.
Room for Improvement
I believe it needs better reporting features as well as better way of managing SQL databases and their maintenance.
Use of Solution
We have been using this solution for over 10 years now.
Deployment Issues
No we have not.
Stability Issues
No we have not.
Scalability Issues
No we have not.
Customer Service and Technical Support
9/10
Initial Setup
This initial setup was straightforward.
Implementation Team
We currently have in-house technicians that are Symantec Master certified that implemented Enterprise Vault.
ROI
We currently have and still have a very high investment gains when compared to our investment cost.
Pricing, Setup Cost and Licensing
The pricing and licensing of this product is very competitive based on Gartner position of Enterprise Vault.
Other Solutions Considered
There was no other solution available at the time.
Other Advice
The expertise of the tech support team at Veritas as well as the Gartner position of Veritas Enterprise Vault and the ease of installation makes implementing and using this product a breeze.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a Master Partner of Veritas. Also, I used to work for the vendor.
Presales Engineer at a tech services company with 51-200 employees
Easy to use, scales well, and has good performance
Pros and Cons
- "The most valuable features are ease of use and performance. However, the performance can depend on the workload being used."
- "The integration needs to improve."
What is our primary use case?
We are using the solution for email and file archiving, and compliance.
What is most valuable?
The most valuable features are ease of use and performance. However, the performance can depend on the workload being used.
What needs improvement?
The integration needs to improve.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the scalability of the solution?
In my experience, the solution has been scalable.
How was the initial setup?
We have engineers that deal with the technical side of this solution.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and it is typically is paid annually.
What other advice do I have?
I rate Veritas Enterprise Vault a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
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Updated: January 2026
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