

OpenText Content Manager and Veritas Enterprise Vault compete in the enterprise information management space. OpenText has the upper hand in document management due to its comprehensive features and integration abilities, whereas Veritas excels in email archiving with its search features and user-friendly interface.
Features: OpenText Content Manager focuses on document management, with strong security, integration capabilities, and extensive retention and search functionalities. Veritas Enterprise Vault shines in email archiving, providing robust search features, stable performance, and ease of use for long-term data retrieval.
Room for Improvement: OpenText Content Manager users mention the need for better integration with modern tools and a more user-friendly interface, with improvements needed in its complex security setup. Veritas Enterprise Vault could enhance its indexing and integration, as users find its interface less intuitive.
Ease of Deployment and Customer Service: OpenText Content Manager offers flexible deployment options, including public and hybrid cloud capabilities, while Veritas Enterprise Vault is predominantly on-premises. OpenText users report variable support experiences, whereas Veritas customers find support satisfactory but sometimes complex.
Pricing and ROI: OpenText Content Manager is perceived as expensive, yet its features support the cost. Veritas Enterprise Vault is also noted for its high pricing but delivers value in email archiving. OpenText offers broader functionalities aligning with its cost, while Veritas focuses on specialized email solutions for specific organizational needs.
I see money savings because when you compare the data to the licenses for backup software, it's much lower.
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
Three years ago, technical support from Veritas was better than now.
It's limiting because we would prefer to scale out the storage instead of buying an appliance, but it's not possible.
Support is the only area for improvement.
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
Cloud integration is expensive.
The Veritas NetBackup comes with software and hardware, and most times the hardware comes as an appliance with a fixed set of storage, which means that you cannot scale out that storage with any other OEM.
Indexing is one of the most important features because without indexing we don't have access to the data.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
| Product | Mindshare (%) |
|---|---|
| Veritas Enterprise Vault | 9.6% |
| OpenText Content Manager | 6.3% |
| Other | 84.1% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 6 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 11 |
OpenText Content Manager delivers comprehensive document and information management with advanced security and retention functionalities.
OpenText Content Manager is a key player in enterprise content and records management. By integrating well with tools like SharePoint and Microsoft Office, it supports metadata search, audit trails, and document lifecycle management. Its drag-and-drop functionality aids in managing both paper and electronic records efficiently. Compliance with standards, combined with automated notifications for destruction and retention, enhances its efficiency. Although integration with other systems and ERP-like features for legal processes needs improvement, it remains a robust solution for content classification, tracking, and document security.
What are the key features?In industries such as legal and engineering, OpenText Content Manager is vital for document archival and digital information handling. Sectors like SAP and Salesforce leverage it for data governance, content classification, and streamlined workflows. Organizations rely on it to bolster document security and facilitate content approval processes.
Veritas Enterprise Vault offers effective email and file archiving with robust indexing, enhancing data retrieval. Seamlessly integrating with Outlook and Office 365, it supports storage management and legal compliance, though users note concerns with licensing costs and installation complexity.
Enterprise Vault facilitates streamlined archiving processes for emails, files, and data indexing, enabling efficient data retention and access. It supports compliance measures and mitigates data loss through robust archiving. The platform's integration with services like Outlook and Office 365 underscores its utility in diverse environments. While its stability and scalability are notable, the need for simplified installation and improved cloud capabilities is apparent. Licensing costs and user accessibility remain challenges, as well as the backup and restore functionalities. Understanding support structures and troubleshooting hurdles is essential, alongside addressing integration and reporting feature enhancements.
What are Veritas Enterprise Vault's key features?In industries like finance and healthcare, Veritas Enterprise Vault is implemented to manage large volumes of emails and data efficiently. These sectors use it primarily for compliance with stringent regulations, ensuring data integrity and accessibility. On-premises installations often serve regulatory demands, supporting reliable archiving strategies and providing continued email access post-archiving.
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