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Adobe Experience Manager vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Adobe Experience Manager boosts ROI with reduced content time, improved engagement, increased traffic, and enhanced efficiency via automation and security.
Sentiment score
6.2
OpenText Content Manager improves efficiency and security, though requires more support and integration compared to modern solutions.
They indicated that from Adobe Experience Manager's capabilities, they have reduced the content publishing time by nearly sixty to seventy percent and they saw an uplift of approximately fifteen percent in their engagement on personalized landing pages.
Manager, Customer Success at a real estate/law firm with 501-1,000 employees
I have seen a return on investment through reduction in time to market, automation through AI, and the availability of very scalable solutions.
project manager at FedEx
Security has been very robust and has improved by 70%.
Digital Marketing Manager at Ford Motor Company
 

Customer Service

Sentiment score
6.8
Adobe Experience Manager customer service varies, with faster support for enterprises but slower responses and limited coverage for others.
Sentiment score
5.6
OpenText Content Manager support varies; users praise premium help but note deficiencies and complexity, especially after third-party involvement.
They are attentive to big companies but tend to be negligent towards mid-sized companies.
Managing Partner(Austria) at a integrator with 11-50 employees
There are Adobe engineers, sales representatives, and engineers assigned to Sephora North America.
Digital Asset Specialist at a retailer with 10,001+ employees
For P1 tickets, the resolution time is approximately four hours.
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.5
Adobe Experience Manager offers robust scalability, supporting high traffic and personalization, though challenges arise with cloud transition and licensing.
Sentiment score
7.1
OpenText Content Manager is scalable but challenges arise with large deployments, suggesting planning and using cloud platforms for enhancement.
Clients use it to manage high traffic volumes, large content libraries, and personalized experiences at scale without any major issues.
Manager, Customer Success at a real estate/law firm with 501-1,000 employees
You cannot simply add more servers without purchasing the license.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Adobe Experience Manager's scalability is excellent, as it reduces infrastructure and maintenance costs.
project manager at FedEx
 

Stability Issues

Sentiment score
7.2
Adobe Experience Manager is stable and reliable for enterprises, with strong security, scalability, and cloud-based automatic upgrades enhancing performance.
Sentiment score
6.2
OpenText Content Manager's stability is generally rated high, but integration and scalability issues affect some users' experiences.
Adobe Experience Manager is a stable tool.
Senior Project Engineer at a tech vendor with 10,001+ employees
Adobe Experience Manager delivers very high performance, is reliable, and operates fast.
Digital Marketing Manager at Ford Motor Company
Adobe Experience Manager is actually one of the strongest points in that it is considered a stable and enterprise-grade platform.
Manager, Customer Success at a real estate/law firm with 501-1,000 employees
 

Room For Improvement

Adobe Experience Manager needs better usability, reduced complexity, improved support, and cost-efficiency to enhance user experience and adoption.
OpenText Content Manager needs enhancements in integration, usability, search, security, installation, pricing, and service responsiveness for better user experience.
I believe the user interface should be more user-friendly and intuitive for all levels, allowing beginners to use this tool easily.
Digital Marketing Manager at Ford Motor Company
The feature I really appreciate is how reusable components save time across pages.
Frontend Developer at a consultancy with 11-50 employees
The main reasons it is not a perfect ten are the implementation complexity, higher costs, and the learning curve for teams that are newer to Adobe Experience Manager ecosystem.
Manager, Customer Success at a real estate/law firm with 501-1,000 employees
 

Setup Cost

Adobe Experience Manager is costly and complex, suited for large organizations, with pricing based on users and scale.
OpenText Content Manager's licensing is complex and expensive, but negotiation and customization are possible despite high ongoing costs.
For large enterprises, the cost is often comparable with other major CMSs.
Managing Partner(Austria) at a integrator with 11-50 employees
Adobe Experience Manager is expensive compared to competitors.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
The price is significantly high.
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees
 

Valuable Features

Adobe Experience Manager enhances content creation and management with seamless integrations, customization, scalability, and robust digital experience tools.
OpenText Content Manager offers efficient document management with strong search, customization, integration, security, and large-scale enterprise support.
Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Adobe Experience Manager has made document management smoother because many people use Adobe, making it simpler for me to modify and resend PDF documents.
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees
Adobe Experience Manager increases operational efficiency through centralized assets and reduces time spent searching, editing, and managing files.
project manager at FedEx
 

Categories and Ranking

Adobe Experience Manager
Ranking in Enterprise Content Management
3rd
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
31
Ranking in other categories
Web Content Management (1st), Enterprise Social Software (4th), Digital Experience Platforms (DXP) (1st)
OpenText Content Manager
Ranking in Enterprise Content Management
8th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (3rd), Document Management Software (4th)
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Adobe Experience Manager is 3.9%, up from 3.2% compared to the previous year. The mindshare of OpenText Content Manager is 3.7%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Adobe Experience Manager3.9%
OpenText Content Manager3.7%
Other92.4%
Enterprise Content Management
 

Featured Reviews

Hilax Chamberlain - PeerSpot reviewer
Digital Marketing Manager at Ford Motor Company
Centralized content management has unified our digital channels and delivers consistent experiences
Adobe Experience Manager offers enterprise-level digital assets management and very robust customization, brand value consistency, and omnichannel delivery. It saves development and maintenance time. The digital asset management and omnichannel delivery features have benefited my team by managing our digital assets, ensuring brand consistency, and enabling us to deliver customized content easily to our clients. Organizing and obtaining information from results is beneficial. Strengthening our online experience as a brand is valuable. Easy integration with other Adobe services improves productivity and provides a smooth experience. Adobe Experience Manager has positively impacted my organization by enabling component and page reuse, which reduces application size. It saves manual effort for maintaining all applications, improves traffic, and ensures consistency across all our applications. It provides better security, scalability, and makes our applications more robust.
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
7%
Computer Software Company
7%
Government
12%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

What needs improvement with Adobe Experience Manager?
One common challenge that I have heard of is that Adobe Experience Manager can feel complex and resource-intensive during implementation, especially for organizations without strong technical or Ad...
What is your primary use case for Adobe Experience Manager?
I personally have not used Adobe Experience Manager, but I have observed a retail client that uses Adobe Experience Manager to manage their personalized website content, and while they use MoEngage...
What advice do you have for others considering Adobe Experience Manager?
Adobe Experience Manager should be evaluated as a long-term digital experience platform rather than just a CMS. It delivers the most value for organizations that need personalization, multi-channel...
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise conten...
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Metra
Missouri State Courts
Find out what your peers are saying about Adobe Experience Manager vs. OpenText Content Manager and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.