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Commvault Cloud vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud optimizes cost and efficiency by consolidating licenses, enhancing automation, and ensuring reliable, scalable data management.
Sentiment score
7.2
Veritas Enterprise Vault users experience major cost savings, reduced database sizes, and high ROI with strong tool compatibility and support.
Instead of purchasing multiple backup tools, I can now use one tool to manage or back up all environments.
Server Administrator at a outsourcing company with 51-200 employees
I see money savings because when you compare the data to the licenses for backup software, it's much lower.
Backup Admistrator at Government of Poland
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is highly rated for responsiveness and expertise, despite occasional communication delays and non-local support challenges.
Sentiment score
5.7
Veritas Enterprise Vault support is efficient and highly rated, though some miss proactive monitoring and note a decline post-acquisition.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
Head, Datacenter and IT Enterprise Applications at GTBANK
Three years ago, technical support from Veritas was better than now.
Backup Admistrator at Government of Poland
 

Scalability Issues

Sentiment score
7.4
Commvault Cloud offers scalable data protection, easily accommodating growth with flexible hardware options and seamless environment expansion capabilities.
Sentiment score
6.4
Veritas Enterprise Vault is scalable, efficient for large data amounts, rated highly, but may suit medium to large businesses.
It's limiting because we would prefer to scale out the storage instead of buying an appliance, but it's not possible.
Head, Datacenter and IT Enterprise Applications at GTBANK
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is highly stable, offering reliable performance with minimal disruptions and quick resolution of occasional issues.
Sentiment score
7.1
Veritas Enterprise Vault is stable and valued for reliability, despite requiring regular maintenance to prevent potential stability issues.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
 

Room For Improvement

Commvault Cloud requires improved UI simplicity, cost-effectiveness, seamless integration, enhanced backup reliability, and better automation for efficiency.
Veritas Enterprise Vault faces challenges with cost, complexity, usability, cloud integration, support, scalability, SQL management, and Microsoft compatibility.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Making more advanced features such as ransomware recovery easier to use would improve Commvault Cloud.
Server Administrator at a outsourcing company with 51-200 employees
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
IT Architect at a financial services firm with 5,001-10,000 employees
Veritas NetBackup cannot back up a system state.
Head, Datacenter and IT Enterprise Applications at GTBANK
Support is the only area for improvement.
Backup Admistrator at Government of Poland
 

Setup Cost

Commvault Cloud's pricing is high with better suitability for large enterprises and offers custom subscription models for cost efficiency.
Veritas Enterprise Vault's pricing is seen as competitive but expensive compared to free alternatives, despite initial setup costs.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Cloud integration is expensive.
Head, Datacenter and IT Enterprise Applications at GTBANK
 

Valuable Features

Commvault Cloud offers robust backup, seamless data management, strong security, and scalability, beneficial for diverse organizational needs.
Veritas Enterprise Vault offers efficient email archiving, strong indexing, seamless integration, and security with user-friendly design and cost-effectiveness.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
Most times the hardware comes as an appliance with a fixed set of storage, which means that you cannot scale out that storage with any other OEM. You must use Veritas.
Head, Datacenter and IT Enterprise Applications at GTBANK
Indexing is one of the most important features because without indexing we don't have access to the data.
Backup Admistrator at Government of Poland
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
IT Architect at a financial services firm with 5,001-10,000 employees
 

Categories and Ranking

Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (2nd), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Veritas Enterprise Vault
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Email Archiving (4th), File Archiving (1st)
 

Mindshare comparison

Commvault Cloud and Veritas Enterprise Vault aren’t in the same category and serve different purposes. Commvault Cloud is designed for Backup and Recovery and holds a mindshare of 3.3%, down 7.3% compared to last year.
Veritas Enterprise Vault, on the other hand, focuses on File Archiving, holds 10.8% mindshare, down 16.0% since last year.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.3%
Veeam Data Platform5.6%
Rubrik3.1%
Other88.0%
Backup and Recovery
File Archiving Mindshare Distribution
ProductMindshare (%)
Veritas Enterprise Vault10.8%
Archive Manager for Files7.1%
OpenText Information Archive6.7%
Other75.4%
File Archiving
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
Charles Nwaokukwu - PeerSpot reviewer
Head, Datacenter and IT Enterprise Applications at GTBANK
Support for data archiving and integration capabilities enhance data management
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
6%
Financial Services Firm
18%
Outsourcing Company
8%
Construction Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
I don't know if the solution is affordable or if it's still a bit expensive in comparison to other products.
What needs improvement with Veritas Enterprise Vault?
We just use NetBackup and appliances, and we don't use other solutions. We have NetBackup, and Backup Exec is a lower grade software that we don't utilize. We don't have Access Appliances. We don't...
What is your primary use case for Veritas Enterprise Vault?
The major use cases for Veritas Enterprise Vault are email and file acquisition.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: July 2026.
908,858 professionals have used our research since 2012.