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Commvault Cloud vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Commvault Cloud users gained financial benefits through cost savings, improved productivity, and efficient data recovery and backup management.
Sentiment score
7.2
Veritas Enterprise Vault offers significant ROI, reduces storage costs by 40%, and integrates well with Microsoft products, enhancing user satisfaction.
 

Customer Service

Sentiment score
7.3
Commvault Cloud's customer service is highly praised for responsiveness, despite some challenges with language, time zones, and support quality.
Sentiment score
5.8
Veritas Enterprise Vault excels in customer service with quick responses, yet could benefit from a more proactive support strategy.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers efficient scalability and flexibility, allowing seamless expansion across diverse environments and workloads with simple management.
Sentiment score
6.3
Veritas Enterprise Vault is scalable but may require new appliances for storage expansion, suiting medium to large enterprises.
It's limiting because we would prefer to scale out the storage instead of buying an appliance, but it's not possible.
 

Stability Issues

Sentiment score
7.8
Commvault Cloud is praised for its stability, reliability, minimal downtime, and quick issue resolution, with rare external-linked errors.
Sentiment score
7.0
Veritas Enterprise Vault is stable and reliable, though maintenance and upgrade issues slightly affect its user ratings.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
 

Room For Improvement

Commvault Cloud requires UI improvements, better onboarding, integration enhancements, stronger support, and cost-effective solutions for a competitive edge.
Veritas Enterprise Vault faces issues with UI, cost, complexity, and lacks scalability and cloud compatibility, needing significant improvements.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
Veritas NetBackup cannot back up a system state.
 

Setup Cost

Commvault Cloud offers flexible pricing options, with potential savings compared to competitors, though it may be costly for small businesses.
Veritas Enterprise Vault has competitive pricing with €100 per user annually, but perceived as expensive compared to free alternatives.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
Cloud integration is expensive.
 

Valuable Features

Commvault Cloud offers seamless backup, global deduplication, strong security, and scalability for hybrid and multi-cloud environments.
Veritas Enterprise Vault efficiently archives emails, integrates with Microsoft Office 365, and offers scalability, stability, and cost-effectiveness.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
The Veritas NetBackup comes with software and hardware, and most times the hardware comes as an appliance with a fixed set of storage, which means that you cannot scale out that storage with any other OEM.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
 

Categories and Ranking

Commvault Cloud
Ranking in File Archiving
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
Veritas Enterprise Vault
Ranking in File Archiving
2nd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
Email Archiving (3rd)
 

Mindshare comparison

As of July 2025, in the File Archiving category, the mindshare of Commvault Cloud is 19.1%, up from 16.6% compared to the previous year. The mindshare of Veritas Enterprise Vault is 20.3%, down from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Charles Nwaokukwu - PeerSpot reviewer
Support for data archiving and integration capabilities enhance data management
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Educational Organization
22%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.
What needs improvement with Veritas Enterprise Vault?
The problem is that licensing costs in the last two years are just growing higher and higher. Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy wi...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Commvault Cloud vs. Veritas Enterprise Vault and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.