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Commvault Cloud vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
7.2
Veritas Enterprise Vault users experience major cost savings, reduced database sizes, and high ROI with strong tool compatibility and support.
I see money savings because when you compare the data to the licenses for backup software, it's much lower.
Backup Admistrator at Government of Poland
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
5.7
Veritas Enterprise Vault support is efficient and highly rated, though some miss proactive monitoring and note a decline post-acquisition.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
Head, Datacenter and IT Enterprise Applications at GTBANK
Three years ago, technical support from Veritas was better than now.
Backup Admistrator at Government of Poland
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
6.4
Veritas Enterprise Vault is scalable, efficient for large data amounts, rated highly, but may suit medium to large businesses.
It's limiting because we would prefer to scale out the storage instead of buying an appliance, but it's not possible.
Head, Datacenter and IT Enterprise Applications at GTBANK
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
7.1
Veritas Enterprise Vault is stable and valued for reliability, despite requiring regular maintenance to prevent potential stability issues.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Veritas Enterprise Vault faces challenges with cost, complexity, usability, cloud integration, support, scalability, SQL management, and Microsoft compatibility.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
IT Architect at a financial services firm with 5,001-10,000 employees
Veritas NetBackup cannot back up a system state.
Head, Datacenter and IT Enterprise Applications at GTBANK
Support is the only area for improvement.
Backup Admistrator at Government of Poland
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Veritas Enterprise Vault's pricing is seen as competitive but expensive compared to free alternatives, despite initial setup costs.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Cloud integration is expensive.
Head, Datacenter and IT Enterprise Applications at GTBANK
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Veritas Enterprise Vault offers efficient email archiving, strong indexing, seamless integration, and security with user-friendly design and cost-effectiveness.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
Most times the hardware comes as an appliance with a fixed set of storage, which means that you cannot scale out that storage with any other OEM. You must use Veritas.
Head, Datacenter and IT Enterprise Applications at GTBANK
Indexing is one of the most important features because without indexing we don't have access to the data.
Backup Admistrator at Government of Poland
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
IT Architect at a financial services firm with 5,001-10,000 employees
 

Categories and Ranking

Commvault Cloud
Ranking in File Archiving
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (6th)
Veritas Enterprise Vault
Ranking in File Archiving
2nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Email Archiving (3rd)
 

Mindshare comparison

As of February 2026, in the File Archiving category, the mindshare of Commvault Cloud is 7.6%, down from 22.9% compared to the previous year. The mindshare of Veritas Enterprise Vault is 9.8%, down from 21.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving Market Share Distribution
ProductMarket Share (%)
Commvault Cloud7.6%
Veritas Enterprise Vault9.8%
Other82.6%
File Archiving
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Charles Nwaokukwu - PeerSpot reviewer
Head, Datacenter and IT Enterprise Applications at GTBANK
Support for data archiving and integration capabilities enhance data management
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
5%
Financial Services Firm
17%
Computer Software Company
10%
Educational Organization
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
I don't know if the solution is affordable or if it's still a bit expensive in comparison to other products.
What needs improvement with Veritas Enterprise Vault?
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Ove...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Commvault Cloud vs. Veritas Enterprise Vault and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.