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Google Vault vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in Email Archiving
4th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
eDiscovery (1st)
Veritas Enterprise Vault
Ranking in Email Archiving
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
File Archiving (2nd)
 

Mindshare comparison

As of August 2025, in the Email Archiving category, the mindshare of Google Vault is 5.0%, down from 10.2% compared to the previous year. The mindshare of Veritas Enterprise Vault is 4.7%, down from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Archiving
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Charles Nwaokukwu - PeerSpot reviewer
Support for data archiving and integration capabilities enhance data management
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My impression is that the initial setup process is not that difficult."
"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"The most valuable feature of Google Vault is its reliability."
"Overall, I would rate Google Vault a ten out of ten."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"It is a very stable solution...It is a very scalable solution."
"The most valuable features are automatic document and email retention."
"Veritas Enterprise Vault has its advantages; it does the work that it's supposed to do effectively."
"The indexing and searching features are the most valuable features of Veritas Enterprise Vault."
"Veritas Enterprise Vault is an archive solution for email and files."
"Support is great and they have a very good response time."
"The most valuable feature of Veritas Enterprise Vault is the on-premise recall from your email into Outlook."
"Compared to other third-party products, the solution's most valuable features are its cost and security."
"The most valuable features are ease of use and performance. However, the performance can depend on the workload being used."
"The stability is excellent."
 

Cons

"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"It would be nice if Google would let us download the data in different formats."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"The price of the solution could improve and the search could be easier."
"The knowledge base is not as in-depth as it should be."
"Customer service has been a bit lacking."
"Veritas Enterprise Vault's cloud backup solution should include the journal archiving feature along with the standard licensing package."
"The product is a very complicated solution. It is not easy to upgrade and get alerts of issues. You have to check it all the time to see if there is an internal error."
"One of the big disadvantages is that the product doesn't cover structured data"
"The platform's price could be affordable for small businesses."
"It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault."
"The GUI is not friendly. The user interface can be quite convoluted for a user or an IT person who is not conversant with Veritas Enterprise Vault to immediately grasp it."
"The integration needs to improve."
"The quality of support by Veritas has declined in the last year."
 

Pricing and Cost Advice

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The pricing is fairly cheap."
"The solution is expensive."
"If you have Google Enterprise, then Google Vault is free to use."
"Google Vault comes as part of a package deal for us."
"Enterprise Vault is a little bit expensive."
"Veritas Enterprise Vault pricing is average, and I rate the solution a five out of ten for pricing."
"The price for Enterprise Vault is around €100 per user."
"It's an affordable solution"
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"Veritas Enterprise Vault is an expensive solution."
"The pricing is very high."
"There is a license required for this solution and it is typically is paid annually."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
7%
Manufacturing Company
7%
Retailer
6%
Computer Software Company
16%
Financial Services Firm
14%
Educational Organization
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Pricing for Google Vault is very reasonable. We have a package, so I'm not sure of the exact cost. That said, it is considered reasonable.
What needs improvement with Google Vault?
For us, Google Vault does what we need it to do. I haven't had really any complaints about it, so I can't pinpoint areas for improvement.
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
I don't know if the solution is affordable or if it's still a bit expensive in comparison to other products.
What needs improvement with Veritas Enterprise Vault?
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Ove...
 

Also Known As

No data available
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Google Vault vs. Veritas Enterprise Vault and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.