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Google Vault vs Veritas Enterprise Vault comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in Email Archiving
5th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
eDiscovery (3rd)
Veritas Enterprise Vault
Ranking in Email Archiving
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
File Archiving (1st)
 

Mindshare comparison

As of November 2026, in the Email Archiving category, the mindshare of Google Vault is 11.7%, up from 3.5% compared to the previous year. The mindshare of Veritas Enterprise Vault is 8.7%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Archiving Mindshare Distribution
ProductMindshare (%)
Veritas Enterprise Vault8.7%
Google Vault11.7%
Other79.6%
Email Archiving
 

Featured Reviews

Rahul Gill - PeerSpot reviewer
GWS/M365 Consultant at a tech services company with 10,001+ employees
Has supported data retention and export tasks while leaving room for greater automation and feature expansion
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.
Charles Nwaokukwu - PeerSpot reviewer
Head, Datacenter and IT Enterprise Applications at GTBANK
Support for data archiving and integration capabilities enhance data management
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, it's a very good product, and I recommend it with some consideration for future improvements."
"The audit part of the tool is the most useful for me."
"Overall, I would rate Google Vault a ten out of ten."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"In my opinion, the search functionality is the best feature."
"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"Google Vault is a solution we can use for the data export of end-users."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"Veritas Enterprise Vault is highly stable and has low-maintenance."
"We use the solution to archive emails."
"The stability is excellent."
"We currently have and still have a very high investment gains when compared to our investment cost."
"Organizations can streamline governance processes and improve compliance by utilizing automated classification to tag and categorize data."
"The search feature is the most valuable aspect of the solution."
"Veritas Enterprise Vault has its advantages; it does the work that it's supposed to do effectively."
"What I have heard from admins working on that environment is that they are very satisfied with Veritas Enterprise Vault, and they are also satisfied with what Commvault solution."
 

Cons

"Customer service has been a bit lacking."
"Many of our customers are facing problems related to backup and data splitting, and when they ask Google technical support about the reason for the data splitting, they haven't received a proper answer."
"eDiscovery could be improved with additional information and an easier way to retain it."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"It would be nice if Google would let us download the data in different formats."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"The GUI is not friendly. The user interface can be quite convoluted for a user or an IT person who is not conversant with Veritas Enterprise Vault to immediately grasp it."
"Cost is high for Veritas Enterprise Vault."
"The product is a very complicated solution. It is not easy to upgrade and get alerts of issues. You have to check it all the time to see if there is an internal error."
"It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault."
"Enterprise Vault is an Active/Passive node. It doesn't provide high availability with Active/Active."
"I believe it needs better reporting features as well as better way of managing SQL databases and their maintenance."
"The stability could be improved."
"It requires a lot of maintenance; we had a lot of problems with it as services were falling down or failing, so it's not really easy to maintain."
 

Pricing and Cost Advice

"The solution is expensive."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"If you have Google Enterprise, then Google Vault is free to use."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The pricing is fairly cheap."
"Google Vault comes as part of a package deal for us."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"There is a license required for this solution and it is typically is paid annually."
"The price for Enterprise Vault is around €100 per user."
"The pricing is very high."
"Veritas Enterprise Vault is an expensive solution."
"It's an affordable solution"
"Enterprise Vault is a little bit expensive."
"Veritas Enterprise Vault pricing is average, and I rate the solution a five out of ten for pricing."
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Top Industries

By visitors reading reviews
Educational Organization
12%
Comms Service Provider
11%
Financial Services Firm
7%
Manufacturing Company
7%
Financial Services Firm
17%
Outsourcing Company
9%
Construction Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Google Vault?
There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.
What needs improvement with Google Vault?
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Va...
What is your primary use case for Google Vault?
A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
I don't know if the solution is affordable or if it's still a bit expensive in comparison to other products.
What needs improvement with Veritas Enterprise Vault?
We just use NetBackup and appliances, and we don't use other solutions. We have NetBackup, and Backup Exec is a lower grade software that we don't utilize. We don't have Access Appliances. We don't...
What is your primary use case for Veritas Enterprise Vault?
The major use cases for Veritas Enterprise Vault are email and file acquisition.
 

Also Known As

No data available
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Google Vault vs. Veritas Enterprise Vault and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.