Commvault Cloud vs Google Vault comparison

Commvault and Google are both solutions in the eDiscovery category. Commvault is ranked #3 with an average rating of 8.4, while Google is ranked #2 with an average rating of 8.5. Commvault holds a 3.2% mindshare in eD, compared to Google’s 4.6% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of Google users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

20,546 Views
616 Comparison Views

95% willing to recommend

Google Vault

Read 13 Google Vault reviews

1,937 Views
1,588 Comparison Views

100% willing to recommend

Commvault Cloud

Google Vault

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 6, 2024

Commvault Cloud and Google Vault are competitors in data management and security solutions. Google Vault stands out in terms of feature set and cost-effectiveness, while Commvault is preferred for its support and customer satisfaction.

Features: Commvault Cloud provides comprehensive data management, robust security, and essential user tools. Google Vault offers simple but effective tools, superior integration capabilities, and a streamlined interface that aligns with Google Workspace.

Room for Improvement: Commvault Cloud users find configuration complexity, high initial setup cost, and the need for significant support as areas needing improvement. Google Vault users wish for expanded storage options, enhanced search capabilities, and a more responsive user experience.

Ease of Deployment and Customer Service: Commvault Cloud's deployment models are flexible but require significant support. Its customer service generally receives high praise. Google Vault is straightforward to deploy but lacks flexibility, leading users to desire better service responsiveness.

Pricing and ROI: Commvault Cloud's initial setup cost is high, which can impact ROI. Many users find long-term benefits justify the expense. Google Vault's low setup costs and integration benefits make it more cost-effective, with satisfactory ROI due to lower ongoing costs.

To learn more, read our detailed Commvault Cloud vs. Google Vault Report (Updated: March 2026).

Buyer's Guide

Commvault Cloud vs. Google Vault

March 2026

Download the complete report

Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in eDiscovery

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (4th), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (7th)

Google Vault

Ranking in eDiscovery

2nd

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Email Archiving (5th)

Mindshare comparison

As of March 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 3.2%, up from 2.7% compared to the previous year. The mindshare of Google Vault is 4.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Mindshare Distribution
Product	Mindshare (%)
Google Vault	4.6%
Commvault Cloud	3.2%
Other	92.2%

eDiscovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Read full review

Rahul Gill

GWS/M365 Consultant at a tech services company with 10,001+ employees

Has supported data retention and export tasks while leaving room for greater automation and feature expansion

If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has the fastest backup and better licensing."

"Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."

"Commvault is both very stable and scalable."

"Great archive feature, OnePass, for the file system and Exchange servers."

"Well documented SQL views and customizable reports, together with scripts and workflows provides ability to automate processes and ensure proper controls are in place."

"The use of hyperscale storage hardware and Commvault software has allowed us to create a large storage pool and achieve significant savings in our back-end storage costs."

"The Commvault Complete Data Protection interface is straightforward to use."

"Cloud integration."

More Commvault Cloud pros

"Search feature is valuable for our customers."

"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."

"The audit part of the tool is the most useful for me."

"What I appreciate about Google Vault is that one of the best features is the ability to use retention policies; it covers mail, chat groups, calendars, sites, Drive, and Google Voice, and the data will remain in Google Vault even if it gets deleted by the user accidentally or intentionally."

"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."

"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."

"The most valuable feature of Google Vault is its reliability."

More Google Vault pros

Cons

"This product is overly complex to operate and run."

"The initial installation is straightforward and took approximately two days. However, the process could be more simple."

"When we started using Commvault, we felt that there were some technical issues with managing it, but we are comfortable enough with managing it now. There were many issues, like index corrupting, when we first started, but all those issues were resolved by the Commvault tech team."

"The product is a bit complex."

"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."

"The product's migration process and stability need improvement."

"The workflow has room for improvement."

"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."

More Commvault Cloud cons

"Compared to Microsoft, they have more features in terms of compliance and retention policies."

"It would be nice if Google would let us download the data in different formats."

"Customer service has been a bit lacking."

"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."

"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."

"The knowledge base is not as in-depth as it should be."

"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."

"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."

More Google Vault cons

Pricing and Cost Advice

"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."

"It is a little too high. I would like to get more of a consumption model or more of a periodic true-up type of model that is more friendly to the ups and downs that you may have in your data instead of locking into multi-year agreements."

"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."

"It is a bit more than other products, but when you consider the time savings, it is saving money."

"It is cheaper than Veeam."

"The cost for Commvault is very expensive, even support is very expensive. The full cost of the solution is 50,000 INR per year, which includes 20 VM backups, server data backup, and 200 desktop and laptop agent licenses."

"It would not be affordable for small to medium size organizations."

"The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."

More Commvault Cloud pricing and cost advice

"If you have Google Enterprise, then Google Vault is free to use."

"The pricing is fairly cheap."

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."

"The solution is expensive."

"Google Vault comes as part of a package deal for us."

"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."

See which vendors are best for you

Use our free recommendation engine to learn which eDiscovery solutions are best for your needs.

See recommendations

884,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Manufacturing Company

Educational Organization

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

See all answers

What is your experience regarding pricing and costs for Google Vault?

There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.

See all answers

What needs improvement with Google Vault?

See all answers

What is your primary use case for Google Vault?

A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...

See all answers

Comparisons

Rubrik vs Commvault Cloud

Compared 11% of the time

Veeam Data Platform vs Commvault Cloud

Compared 9% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 4% of the time

AWS Backup vs Commvault Cloud

Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

More Commvault Cloud Competitors

Microsoft Purview eDiscovery vs Google Vault

Compared 39% of the time

Veritas Enterprise Vault vs Google Vault

Compared 9% of the time

Veritas Enterprise Vault.cloud vs Google Vault

Compared 8% of the time

Barracuda Cloud Archiving Service vs Google Vault

Compared 7% of the time

Barracuda Email Protection vs Google Vault

Compared 5% of the time

More Google Vault Competitors

Product Reports

Buyer's Guide

Commvault Cloud

March 2026

Download Commvault Cloud product report

Buyer's Guide

Google Vault

March 2026

Download Google Vault product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

No data available

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:

Email messages
Chats in classic Hangouts with history turned on and Google Talk chats that are on the record
Google Groups
Files in Google Drive and Team Drives
Conversations in Hangouts Chat

Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.

Google

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County

Buyer's Guide

Commvault Cloud vs. Google Vault

March 2026

Free Report: Commvault Cloud vs. Google Vault

Find out what your peers are saying about Commvault Cloud vs. Google Vault and other solutions. Updated: March 2026.

DOWNLOAD NOW

884,873 professionals have used our research since 2012.

See our Commvault Cloud vs. Google Vault report.

See our list of best eDiscovery vendors.

We monitor all eDiscovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.