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Commvault Cloud vs Google Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Google Vault
Ranking in eDiscovery
3rd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Email Archiving (5th)
 

Mindshare comparison

As of August 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 4.7%, up from 2.9% compared to the previous year. The mindshare of Google Vault is 4.5%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud4.7%
Google Vault4.5%
Other90.8%
eDiscovery
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
Rahul Gill - PeerSpot reviewer
GWS/M365 Consultant at a tech services company with 10,001+ employees
Has supported data retention and export tasks while leaving room for greater automation and feature expansion
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very stable."
"It runs all the tests and emails us the reports. We take daily, weekly, and monthly snapshots, and I integrate the storage snapshot scripts with the Commvault workflow. The Commvault workflow runs all the scripts and sends us the reports. It also features cloud-side reports and workflows. Commvault has many tools for backing up, restoring, and archiving things, but we use another service for our archives."
"We are finally back with Commvault, and we now have a 100% compliance backup solution."
"I recommend this solution to others."
"I like the product because of its simplicity and the fact that it provides one single interface for managing everything, including storage, data, and policies."
"The initial setup is straightforward."
"Commvault has helped us to win some customers against our competitors because we have this solution and they don't have anything like it."
"The most valuable feature of Metallic is its flexibility and user-friendly."
"I think the most valuable features are Gmail and Drive, and the solution is also very helpful with Google Chat messages because sometimes you might be missing some information and you can search for it in Google Vault, a very helpful feature for our customers."
"Google Vault is a solution we can use for the data export of end-users."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"Google Vault retains all deleted data from the previous four years, acting as backup security so this vital information can be made available to anyone who needs it."
"My impression is that the initial setup process is not that difficult."
"The most valuable feature of Google Vault is its reliability."
"Data retention is very valuable to us."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
 

Cons

"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
"With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
"Commvault is a rich system that might scare somebody the first time they see it because it feels so huge."
"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"It would be nice if Google would let us download the data in different formats."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"Compared to Microsoft, they have more features in terms of compliance and retention policies."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"The knowledge base is not as in-depth as it should be."
 

Pricing and Cost Advice

"The price could always be lower."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"Compared to other competitors and vendors the pricing is fair."
"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."
"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."
"Licensing fees are billed on a yearly basis."
"Its cost is reasonable."
"Metallic is an affordable solution."
"Google Vault comes as part of a package deal for us."
"The solution is expensive."
"The pricing is fairly cheap."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"If you have Google Enterprise, then Google Vault is free to use."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
6%
Educational Organization
10%
Manufacturing Company
10%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
What is your experience regarding pricing and costs for Google Vault?
There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.
What needs improvement with Google Vault?
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Va...
What is your primary use case for Google Vault?
A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Find out what your peers are saying about Commvault Cloud vs. Google Vault and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.