Commvault Cloud vs Google Vault comparison

Commvault and Google are both solutions in the eDiscovery category. Commvault is ranked #2 with an average rating of 8.4, while Google is ranked #3 with an average rating of 8.5. Commvault holds a 4.4% mindshare in eD, compared to Google’s 4.4% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of Google users who would recommend it.

Commvault Cloud

Read 113 Commvault Cloud reviews

26,741 Views
1,337 Comparison Views

95% willing to recommend

Google Vault

Read 13 Google Vault reviews

2,740 Views
1,973 Comparison Views

100% willing to recommend

Commvault Cloud

Google Vault

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Executive SummaryUpdated on Oct 6, 2024

Commvault Cloud and Google Vault are competitors in data management and security solutions. Google Vault stands out in terms of feature set and cost-effectiveness, while Commvault is preferred for its support and customer satisfaction.

Features: Commvault Cloud provides comprehensive data management, robust security, and essential user tools. Google Vault offers simple but effective tools, superior integration capabilities, and a streamlined interface that aligns with Google Workspace.

Room for Improvement: Commvault Cloud users find configuration complexity, high initial setup cost, and the need for significant support as areas needing improvement. Google Vault users wish for expanded storage options, enhanced search capabilities, and a more responsive user experience.

Ease of Deployment and Customer Service: Commvault Cloud's deployment models are flexible but require significant support. Its customer service generally receives high praise. Google Vault is straightforward to deploy but lacks flexibility, leading users to desire better service responsiveness.

Pricing and ROI: Commvault Cloud's initial setup cost is high, which can impact ROI. Many users find long-term benefits justify the expense. Google Vault's low setup costs and integration benefits make it more cost-effective, with satisfactory ROI due to lower ongoing costs.

To learn more, read our detailed Commvault Cloud vs. Google Vault Report (Updated: June 2026).

Buyer's Guide

Commvault Cloud vs. Google Vault

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in eDiscovery

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

Backup and Recovery (4th), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Google Vault

Ranking in eDiscovery

3rd

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Email Archiving (5th)

Mindshare comparison

As of June 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 4.4%, up from 3.0% compared to the previous year. The mindshare of Google Vault is 4.4%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	4.4%
Google Vault	4.4%
Other	91.2%

eDiscovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Rahul Gill

GWS/M365 Consultant at a tech services company with 10,001+ employees

Has supported data retention and export tasks while leaving room for greater automation and feature expansion

If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Metallic has also saved our organization money on infrastructure costs because the price was amazingly affordable, and we didn't have to create an on-prem solution."

"Great archive feature, OnePass, for the file system and Exchange servers."

"Metallic is user-friendly, cost-effective, and the technical support is impressive."

"The Commvault Complete Data Protection interface is straightforward to use."

"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently."

"Commvault Backup & Recovery's search utility is its most valuable feature."

"Commvault can support any workload that you have in your environment."

"Commvault helps to ensure broad coverage with the discovery of unprotected workloads. This is important. From the moment that we set it up, we mostly have customers telling us what they need to back up. Then, you can list the machines that are not yet protected. Sometimes, we can see that they are unaware of this, and say, "We didn't know that those servers were not protected yet," or "We did not back them up yet.""

More Commvault Cloud pros

"The audit part of the tool is the most useful for me."

"The most valuable features are automatic document and email retention."

"In my opinion, the search functionality is the best feature."

"I think the most valuable features are Gmail and Drive, and the solution is also very helpful with Google Chat messages because sometimes you might be missing some information and you can search for it in Google Vault, a very helpful feature for our customers."

"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."

"Overall, I would rate Google Vault a ten out of ten."

"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."

"Overall, it's a very good product, and I recommend it with some consideration for future improvements."

More Google Vault pros

Cons

"It is supposed to be one of the least time-consuming solutions but in reality, it consumes 60% of their time."

"Setup is complex."

"The main area for improvement is that we sometimes experience negative effects from their updates. If they had a larger test area for their updates, that would help."

"The customer support is not good."

"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."

"Licensing could be better explained."

"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."

"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."

More Commvault Cloud cons

"The knowledge base is not as in-depth as it should be."

"eDiscovery could be improved with additional information and an easier way to retain it."

"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."

"Compared to Microsoft, they have more features in terms of compliance and retention policies."

"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."

"The price of the solution could improve and the search could be easier."

"Google Vault lacks speed."

"It would be nice if Google would let us download the data in different formats."

More Google Vault cons

Pricing and Cost Advice

"One of the issues with backup vendors is that they overprice, or overvalue their products."

"The solution is expensive, but it is worth the money."

"It is a little too high. I would like to get more of a consumption model or more of a periodic true-up type of model that is more friendly to the ups and downs that you may have in your data instead of locking into multi-year agreements."

"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."

"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."

"Compared to other competitors and vendors the pricing is fair."

"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."

"The cost for Commvault is very expensive, even support is very expensive. The full cost of the solution is 50,000 INR per year, which includes 20 VM backups, server data backup, and 200 desktop and laptop agent licenses."

More Commvault Cloud pricing and cost advice

"The pricing is fairly cheap."

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."

"The solution is expensive."

"Google Vault comes as part of a package deal for us."

"If you have Google Enterprise, then Google Vault is free to use."

"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

10%

Educational Organization

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

See all answers

What is your experience regarding pricing and costs for Google Vault?

There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.

See all answers

What needs improvement with Google Vault?

See all answers

What is your primary use case for Google Vault?

A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...

See all answers

Comparisons

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Compared 7% of the time

Veeam Data Platform vs Commvault Cloud

Compared 7% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

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Veritas Enterprise Vault vs Google Vault

Compared 17% of the time

Veritas Enterprise Vault.cloud vs Google Vault

Compared 17% of the time

Veritas eDiscovery Platform vs Google Vault

Compared 15% of the time

Microsoft Purview eDiscovery vs Google Vault

Compared 15% of the time

Proofpoint Intelligent Compliance Platform vs Google Vault

Compared 5% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

June 2026

Download Commvault Cloud product report

Buyer's Guide

Google Vault

June 2026

Download Google Vault product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

No data available

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Google Vault integrates with Gmail and Drive, offering data retention and fast email searching. Known for reliability and user-friendliness, it manages data export and aids in legal processes, storing emails indefinitely.

Google Vault supports organizations in retaining email, chat, and calendar data efficiently. With its search capabilities and security compliance, it ensures stored data is useful without relying on users. While areas for improvement include enhanced eDiscovery and more export options, it remains a tool for managing email storage and preserving information. Companies utilize Vault for data integrity, making it vital for businesses in legal proceedings and audits.

What Are the Key Features of Google Vault?

Gmail and Drive Integration: Seamlessly works with Google's core services.
Data Retention: Ensures indefinite storage of crucial data across communications.
Fast Email Searching: Allows swift retrieval without user dependency.
Legal Process Support: Assists in storing unaltered data for legal needs.

What Benefits Should Users Look for in Reviews?

Reliability: Trustworthy data protection and retention strategies.
User-Friendliness: Ease of navigation even for non-technical users.
Security Compliance: Adheres to standards for data protection and legal requirements.

Organizations across industries find Google Vault essential for handling data retention within Gmail, Drive, and Chat for protection and compliance. They emphasize its role in legal processes and troubleshooting, ensuring data integrity in legal audits and forensic investigations.

Google

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County

Buyer's Guide

Commvault Cloud vs. Google Vault

June 2026

Free Report: Commvault Cloud vs. Google Vault

Find out what your peers are saying about Commvault Cloud vs. Google Vault and other solutions. Updated: June 2026.

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