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Commvault Cloud vs Google Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (6th)
Google Vault
Ranking in eDiscovery
2nd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Email Archiving (4th)
 

Mindshare comparison

As of February 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 3.1%, up from 2.8% compared to the previous year. The mindshare of Google Vault is 4.7%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Market Share Distribution
ProductMarket Share (%)
Google Vault4.7%
Commvault Cloud3.1%
Other92.2%
eDiscovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Rahul Gill - PeerSpot reviewer
GWS/M365 Consultant at a tech services company with 10,001+ employees
Has supported data retention and export tasks while leaving room for greater automation and feature expansion
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Real-time synchronization is a good feature."
"The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform."
"The 1-Touch recovery feature is helpful for all customers."
"Commvault provides the status of a backup or restore operation."
"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"The solution is scalable."
"It's easy to configure multiple jobs and media agent locations for each server. We do offsite backups for all of our servers, but we also do onsite hourly backups of them. That has benefited us several times when we had an incident and didn't want to roll back a server an entire day."
"It is a very stable solution...It is a very scalable solution."
"Data retention is very valuable to us."
"My impression is that the initial setup process is not that difficult."
"Google Vault is a solution we can use for the data export of end-users."
"Overall, I would rate Google Vault a ten out of ten."
"The most valuable features are automatic document and email retention."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"Search feature is valuable for our customers."
 

Cons

"It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product."
"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"The solution must provide deception files across the network."
"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"The initial setup was complex."
"The solution is expensive in comparison to similar solutions."
"Google Vault lacks speed."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"Compared to Microsoft, they have more features in terms of compliance and retention policies."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"The knowledge base is not as in-depth as it should be."
"It would be nice if Google would let us download the data in different formats."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
 

Pricing and Cost Advice

"The tool is affordable."
"The product is cheap."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."
"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."
"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The tool is cost-effective."
"If you have Google Enterprise, then Google Vault is free to use."
"The solution is expensive."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The pricing is fairly cheap."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault comes as part of a package deal for us."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
5%
Manufacturing Company
8%
Educational Organization
8%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your experience regarding pricing and costs for Google Vault?
There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.
What needs improvement with Google Vault?
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Va...
What is your primary use case for Google Vault?
A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Find out what your peers are saying about Commvault Cloud vs. Google Vault and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.