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Google Vault vs Veritas eDiscovery Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
3rd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Email Archiving (5th)
Veritas eDiscovery Platform
Ranking in eDiscovery
21st
Average Rating
0.0
Reviews Sentiment
1.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the eDiscovery category, the mindshare of Google Vault is 4.6%, down from 9.7% compared to the previous year. The mindshare of Veritas eDiscovery Platform is 2.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Google Vault4.6%
Veritas eDiscovery Platform2.6%
Other92.8%
eDiscovery
 

Featured Reviews

Rahul Gill - PeerSpot reviewer
GWS/M365 Consultant at a tech services company with 10,001+ employees
Has supported data retention and export tasks while leaving room for greater automation and feature expansion
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Vault, though I'm not certain about it. I have never used Vault programmatically, but if APIs exist, then it's beneficial, and if there aren't any, we should have the capability for programmers to create some sort of scripting so they can fetch the data. I assess the export feature in Google Vault in terms of ease and efficiency as quite efficient because most of the data we want to see is available in MBOX and PST formats. If possible, I would want to see Google Vault support additional formats such as iCal, iCad, or CardDAV, which are for iPhone users.
IB
Sales Manager at Beta Information Technology
Provides solid compatibility and integration with multiple solutions while having room for improvement in marketing and promotions
I must clarify that I can only speak to pricing aspects, not technical features or functionality. I am primarily involved in the commercial and management side. I cannot make judgments about backup solutions including Veritas eDiscovery Platform, Commvault, Rubrik, or Veeam. I can only discuss list prices, not discounted prices. I have not received full promotional or marketing information about the product. My review rating for this solution is 8 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Google Vault is its reliability."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"Google Vault is a solution we can use for the data export of end-users."
"It is a very stable solution...It is a very scalable solution."
"Google Vault retains all deleted data from the previous four years, acting as backup security so this vital information can be made available to anyone who needs it."
"My impression is that the initial setup process is not that difficult."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"The compatibility with other solutions is a key feature; the solution can be configured and integrated with multiple solutions seamlessly."
 

Cons

"EDiscovery could be improved. It's used for searching, holding, and exporting data for Vault and I believe it should be updated."
"Customer service has been a bit lacking."
"It would be nice if Google would let us download the data in different formats."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"Many of our customers are facing problems related to backup and data splitting, and when they ask Google technical support about the reason for the data splitting, they haven't received a proper answer."
"I must clarify that I can only speak to pricing aspects, not technical features or functionality."
 

Pricing and Cost Advice

"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The pricing is fairly cheap."
"The solution is expensive."
"Google Vault comes as part of a package deal for us."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"If you have Google Enterprise, then Google Vault is free to use."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Google Vault?
There is no setup cost; it's only the pricing which one needs to pay upon subscribing to Google Vault services.
What needs improvement with Google Vault?
If we can have more APIs open for Google Vault, that would be great, and instead of doing it manually, it would be better to do it programmatically. I think there is an API available with Google Va...
What is your primary use case for Google Vault?
A few use cases for Google Vault involve using it for custodian purposes where we have to store their mails, calendars, and mostly the mails, which we have done as a custodian process in order to s...
What is your experience regarding pricing and costs for Veritas eDiscovery Platform?
The solution is positioned in the mid-range pricing tier. There are both cheaper and more expensive solutions available in the market.
What needs improvement with Veritas eDiscovery Platform?
As a reseller, I am not familiar with specific features or details of the solution. Therefore, I cannot provide accurate information regarding areas for improvement.
What is your primary use case for Veritas eDiscovery Platform?
The solution is used by different types of organizations including a bank, a commercial organization, and an enterprise.
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Eversheds Sutherland, Bluesource, Transatlantic Reinsurance, NBC Universal, CMS Derks Star Busmann
Find out what your peers are saying about Commvault, Microsoft, Google and others in eDiscovery. Updated: September 2026.
913,806 professionals have used our research since 2012.