Support is great and they have a very good response time.
Veritas Enterprise Vault excels in integration capabilities and offers stable, low-maintenance performance with robust archive functionality for long-term data retrieval. While its automated classification supports governance, it is cost-effective and secure compared to competitors. However, high costs, upgrade challenges, and less effective Veritas support present issues. File-level archiving is enhanced in version 12, though integration of sensitive personal information needs improvement. Deployment complexity remains a concern for tech buyers.
