We use this solution to determine what systems are being utilized and whether there are issues with VMs.
Senior Systems Architect at a manufacturing company with 10,001+ employees
ensures that we don't have servers that are over-subscribed with storage
Pros and Cons
- "It has helped improve the quality of service to users. It's made sure that we don't have servers that are over-subscribed with storage that starts to end up being at the minimalist points."
- "It has helped improve the quality of service to users."
- "For the most part, we have found it to be user-friendly. It has gotten better over time since the first version of vROps that I used. The interface has really improved since then."
What is our primary use case?
How has it helped my organization?
It has improved our organization because it allows us to be proactive in regards to catching systems prior to them becoming a critical state.
It has helped improve the quality of service to users. It's made sure that we don't have servers that are over-subscribed with storage that starts to end up being at the minimalist points.
What is most valuable?
It helps us to determine, over the course of time, whether we need to supply more hardware, memory, or storage.
For the most part, we have found it to be user-friendly. It has gotten better over time since the first version of vROps that I used. The interface has really improved since then.
What do I think about the stability of the solution?
I haven't had any problems with stability. It has been fine.
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VMware Aria Operations
May 2026
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What do I think about the scalability of the solution?
We haven't done a lot in scalability since it's been implemented.
How are customer service and support?
We haven't had to use their technical support.
Which solution did I use previously and why did I switch?
We had an option of using this solution or not and our group chose to move forward with it.
How was the initial setup?
After a few earlier iterations, I think the latest version was very easy to deploy. I didn't have to problems with the setup at all, it was very easy.
What was our ROI?
Not having any downtime is always a return on investment.
Which other solutions did I evaluate?
We use a multiple-monitoring solution but vROps is more tailored towards the environment that we use. We use both solutions hand in hand. The monitoring solutions that we currently use notify us of any issues and whatnot. We use vROps to tell us what the VMs or servers are doing over time.
What other advice do I have?
I would tell somebody looking into vROps or a similar solution that it's a good product. I haven't had any problems with it. I want to continue using this product moving forward and I would definitely recommend it to a colleague.
I rated this solution a nine because we haven't had any problems with it. It has provided me with the information that I've needed to make sure that our environment stays stable and it provides our users with the needed applications.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a pharma/biotech company with 1,001-5,000 employees
Using a single pane of glass, we can view what is causing the issue
Pros and Cons
- "We have all the information that we need in one place and don't have to search for our monitoring tools everywhere."
- "Using a single pane of glass, we can view what is causing the issue."
- "We would like to have monitoring for containers."
What is our primary use case?
We are using it to monitor our whole infrastructure, integrating SAP, and using the Madura plugin. We love it.
How has it helped my organization?
Using a single pane of glass, we can view what is causing the issue.
Before we used the tool, when we had performance issues, a lot of people looked into their pieces and finger-pointing happened. Now, one person can look at the full overview of their infrastructure, and say, "Here's the problem. Have a look here."
What is most valuable?
We have all the information that we need in one place and don't have to search for our monitoring tools everywhere.
The solution is intuitive. You don't need a week of training. If there is an issue, you can intuitively find it.
What needs improvement?
We would like to have monitoring for containers.
What do I think about the stability of the solution?
It is stable. The solution works.
What do I think about the scalability of the solution?
We have thousands of RAMs and thousands of hosts on it.
We started small, and now, we are a big company. It scaled.
How are customer service and technical support?
I have not used the technical support because the solution is stable.
Which solution did I use previously and why did I switch?
We did not have a previous solution.
What about the implementation team?
We used the company, Fleet, for the deployment. They were professional and the solution works perfectly now.
What's my experience with pricing, setup cost, and licensing?
We did an enterprise license agreement with our VMware partner and put this in our bundle. We tried it and loved it, so we use it now.
What other advice do I have?
Try it. Or, you can start small and use it.
It makes our life so much easier.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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VMware Aria Operations
May 2026
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Senior IT Engineer at Octapharma
Recommendations in the product for configuration changes show bad legacy setups
Pros and Cons
- "Because of the recommendations in the product for configuration changes, bad legacy setups become visible using the tool, which is great."
- "The initial setup was very straightforward. We spent a few days setting it up, then it was up and running."
- "vRealize Operations Manager gives us more detail and is best of breed when it comes to monitoring."
- "It's user friendly, but a bit complex, so you need to spend time with it."
What is our primary use case?
We use it for monitoring of the VMware environment.
It has performed well. Though, I haven't found time to dig deep into it.
How has it helped my organization?
Because of the recommendations in the product for configuration changes, bad legacy setups become visible using the tool, which is great.
What is most valuable?
You receive both the overview and the details.
What needs improvement?
It's user friendly, but a bit complex, so you need to spend time with it.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
As far as I have seen, it is very stable.
What do I think about the scalability of the solution?
We have a small size setup.
How are customer service and technical support?
I have no experience with the technical support.
Which solution did I use previously and why did I switch?
We received the product as part of a license upgrade and decided to use it at that time.
How was the initial setup?
The initial setup was very straightforward. We spent a few days setting it up, then it was up and running. We haven't done many changes since then.
What about the implementation team?
We did a basic setup with a large European reseller of VMware. They were great, as it was a quick turn on solution for us.
Which other solutions did I evaluate?
We have another monitoring tool which we use for physical servers and virtual as well, but vRealize Operations Manager gives us more detail. It's best of breed when it come to monitoring.
What other advice do I have?
Don't underestimate the time for getting it in place and in tune for your business. Even though it's pretty much turnkey, ensure you have enough time to focus on getting it tuned for your environment.
It is a good product, but our company has a lot of tuning to do with the product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure Administrator at a tech services company with 501-1,000 employees
The most valuable features are the trending and analytics
Pros and Cons
- "It visualizes stuff better, so we can pinpoint or see problems."
- "When you deploy it as a single node, it's more stable than if you have multiple nodes. We've had some issues with this."
What is our primary use case?
We use it to monitor our system and optimize performance.
How has it helped my organization?
It visualizes stuff better, so we can pinpoint or see problems. However, I feel as though there is a lot of potential in the product that we haven't utilized.
What is most valuable?
The most valuable features are the trending and analytics.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
When you deploy it as a single node, it's more stable than if you have multiple nodes. We've had some issues with this.
What do I think about the scalability of the solution?
Scalability is good, but I haven't tested it that much.
How is customer service and technical support?
I have tried the technical support.
How was the initial setup?
It is pretty straightforward.
What other advice do I have?
I would recommend NSX. From my experience, the solution is pretty good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Enginner with 5,001-10,000 employees
It provides good insights into a client's infrastructure
Pros and Cons
- "The initial setup is very straightforward. It is very intuitive to install."
- "I have reduced the time to troubleshoot for my customers; this solution can be used towards a problem that has been existing in infrastructure for months, and no one knows what it is, then in a matter of minutes, I can find the solution and provide it to my customer."
- "I would like the product to be more interoperable with other solutions: more hybrids."
What is our primary use case?
We use it for making VMware assessments.
I am a system integrator, so it's not implemented in my organization. I implement it in other customers' organizations.
How has it helped my organization?
I can install it in 30 minutes to an hour. In about two hours, I have data to give to my customers. In about a week, I have reports to give to the administration, so we can decide which products that they can farm.
What is most valuable?
- It is easy to install the product, so we can make it available to our customers.
- It provides good insights into a client's infrastructure.
What needs improvement?
I would like the product to be more interoperable with other solutions: more hybrids.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's a very stable product. I don't have any problems with it.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
I would rate the technical support for this solution an eight out of ten.
Which solution did I use previously and why did I switch?
This is my first solution of this type.
How was the initial setup?
The initial setup is very straightforward. It is very intuitive to install.
What about the implementation team?
I am an integrator for this type of solution.
What was our ROI?
I have reduced the time to troubleshoot for my customers. This solution can be used towards a problem that has been existing in infrastructure for months, and no one know what is. Then, in a matter of minutes, I can find the solution and provide it to my customer.
What other advice do I have?
Install and use it. It is a very good, though it needs a few tweaks.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator.
Engineer at Coop
It is user-friendly with custom-made dashboards. You can configure them, and the solution works.
Pros and Cons
- "When we have problems with applications, we are fast with troubleshooting because we use vROps."
- "We had some problems with updating it. The two times that we upgraded vRealize Operations Manager, we lost all our data."
What is our primary use case?
We mostly use it for debugging or troubleshooting when some application doesn't work. We can look at the vRealize Operations Manager and troubleshoot from there.
We also use it for capacity planning.
How has it helped my organization?
When we have problems with applications, we are fast with troubleshooting because we use vROps.
The solution has helped us a lot to troubleshoot issues and improve quality of service.
What is most valuable?
- It has many types of metrics.
- The dashboards are very easy to use.
vROps is user-friendly. You have custom-made dashboards, which are provide by VMware. You just configure them, and it works.
What needs improvement?
We had some problems with updating it. The two times that we upgraded vRealize Operations Manager, we lost all our data.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
When we not updating vROps, it works perfectly.
What do I think about the scalability of the solution?
Scalability is great. We have two instances of vROps, and we haven't had to scale it yet.
How are customer service and technical support?
We haven't opened any cases yet.
Which solution did I use previously and why did I switch?
We did not have a previous solution.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
We would like to build custom dashboards in the standard license. Right now, this is available in the enterprise license, not the standard license.
Which other solutions did I evaluate?
We used Grafana to monitor our environment. With vROps, you have all the VMware specific metrics and dashboards. It's much harder to invest time in another solution where you have to build it on your own.
We just considered vROps. Grafana was something that we designed on our own afterwards.
What other advice do I have?
I would recommend vROps.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Architect at BTC Networks
Its trend analysis gives us insights into problems which will happen in future
Pros and Cons
- "It removes the guess work. It gives me real data and analysis in a very user-friendly way that I can show to my management without going deep into numbers."
- "It would be nice if it could tell me more about my hardware, if there were any updates on the network that should be deployed, if some firmware needs to be deployed on the server, etc."
What is our primary use case?
We use it to obtain an overview of what is happening in our cloud infrastructure, e.g., our utilization, trends, and how long before I need to upgrade my hardware,
How has it helped my organization?
It removes the guess work. It gives me real data and analysis in a very user-friendly way that I can show to my management without going deep into numbers. It hides all the complex numbers and visualizes them into very nice, full-looking colors and graphs. So, it makes it easy to use.
What is most valuable?
Trend analysis: It gives us insights into problems which will happen in future.
What needs improvement?
It would be nice if it could tell me more about my hardware, if there were any updates on the network that should be deployed, if some firmware needs to be deployed on the server, etc.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is excellent. It has never crashed, so I have no complaints there. It just works forever.
What do I think about the scalability of the solution?
We have a small setup. So far, I haven't tested it on a large networks. However, for our setup, which is a couple of servers, it works fine.
How are customer service and technical support?
I haven't called the support for this solution.
Which solution did I use previously and why did I switch?
I was not using a solution previously. We got a recommendation from VMware to try this product, and we loved it.
How was the initial setup?
It is very easy to set up.
What about the implementation team?
As integrators, we deployed it ourselves.
What was our ROI?
We have seen good ROI results. It has made our lives easier. We have a 100TB storage, and it gives us an overview, including databases, how the storage is being utilized, etc. It makes it very easy to find information out.
Which other solutions did I evaluate?
I haven't used a competitor's product.
Only VMware was on our list because we were already using all the other VMware solutions, like vSphere, NSX, and vCenter. Therefore, we wanted something to run on top of those products, preferably from VMware, so it could integrate in a better way.
What other advice do I have?
I'm happy with it. It does all what it promises and helps us.
We are a VMware partner and integrator, so we deploy it to a lot of our customers. We love promoting this product to all of our customers.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator.
Technical Expert at a retailer with 10,001+ employees
The installation process takes you through in a simple, easy to deploy manner
Pros and Cons
- "Like most organizations, our training budgets are tight. Without an intuitive product like vROps, we wouldn't be able to get the insight that we do into our environment on a day-to-day basis."
What is our primary use case?
We use it to gain more insight into our environment, with a simple, easy-to-use interface. We are a small team looking after a very large environment and without it we would be lost on a day-to-day basis.
The insight that we get from all our vSAN clusters is probably our biggest use case, and where we get the most use out of it.
How has it helped my organization?
We're a pretty lean team. Like most organizations, our training budgets are tight. Without an intuitive product like vROps, we wouldn't be able to get the insight that we do into our environment on a day-to-day basis.
What is most valuable?
The integration with the rest of the vSphere product suite is the most valuable feature, as we are a big vSAN user. It is fully back integrated into the vSphere Web Client, and we're getting all vSAN analytics that we need.
What do I think about the stability of the solution?
Stability has been bombproof, as far as we are concerned. We have never had any issues with it.
What do I think about the scalability of the solution?
We have in excess of about 2000 hosts and had no issues from a scale point of view.
How are customer service and technical support?
We have not used the technical support.
Which solution did I use previously and why did I switch?
We weren't using anything else previously. It was the case that we were missing a monitoring solution, and this solution was the obvious fit because of the integration with everything that we already had in place.
How was the initial setup?
The initial setup is straightforward. The installation process takes you through in a simple, easy to deploy manner. We were had everything up and running within the space of a day. Then, we have just evoled the product ever since.
What about the implementation team?
We deployed it ourselves.
What's my experience with pricing, setup cost, and licensing?
Our budgets are always tight. We would like to have more features at lower licensing levels for easier access to them.
Which other solutions did I evaluate?
From a hardware point of view, we looked at SolarWinds. They have a good offering, but the integration is lacking from our point of view. We needed something that would just work without having to put time and effort into it.
I personally have used some of the other solutions in this space. I've found that you tend to have to put more manpower into getting them up and running. This is what drew us to vROps.
What other advice do I have?
Don't knock it because it's a vendor-specific solution. It does do what it says on the tin and helps us on a day-to-day basis.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Virtualization Consultant at Vantage ad technologies Ltd
It displays on the dashboard what our support technicians can do to resolve issues
Pros and Cons
- "Its ability to resolve an issue from within the application rather than going somewhere else to resolve it."
- "We have seen huge ROI; it has certainly reduced troubleshooting, especially when we have less experienced support technicians than engineers looking at it, as it guides them to where to find the solution and now I have a lot less junior staff coming up to me asking what has gone wrong because it displays on the dashboard what they can do to resolve it."
- "In the beginning, I picked up an implementation that had been designed wrong from the ground up."
What is our primary use case?
We use it for proactive and reactive monitoring.
How has it helped my organization?
I just came off a contract where capacity management was a major issue. They hadn't planned for it or made any provisions for it. So, they were looking at the operations teams to sort of do capacity management for them. This project came along, I picked it up, used vROps, and was able to say, "This is what's going on. This is what we are going to have to do. This is what we need to do to be where we want be."
What is most valuable?
Its ability to resolve an issue from within the application rather than going somewhere else to resolve it.
The dashboard is a single pane of glass for troubleshooting.
What do I think about the stability of the solution?
I've never had an issue with stability.
What do I think about the scalability of the solution?
It is very easy to scale. However, in the beginning, I picked up an implementation that had been designed wrong from the ground up.
How is customer service and technical support?
Ideally, somebody using the technical support when I found out the configuration was incorrect.
I still received a lot of help from the support agent who dealt with my case. What he couldn't do was tell me what to do to bring it back into line. However, he told me what it needed to look like, which was very well documented anyway. Though, having someone point you in the right direction can be a good thing.
How was the initial setup?
The initial setup can be complex, but it is not too complex for me. I consider it straightforward.
What about the implementation team?
We are an integrator.
What was our ROI?
We have seen huge ROI.
It has certainly reduced troubleshooting, especially when we have less experienced support technicians than engineers looking at it. It guides them as to where to find the solution. Now, I have a lot less junior staff coming up to me asking what has gone wrong because it displays on the dashboard what they can do to resolve it.
Which other solutions did I evaluate?
In terms of integration, between this product and everything else in the VM product line, it is very easy to just pick this up as opposed to looking elsewhere.
What other advice do I have?
Use it! It makes perfect sense.
It is very intuitive and user-friendly. The solution is a lot more intuitive and user-friendly these days than it was before.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator.
Cloud Specialist
reduces troubleshooting time and enables us to monitor customers' problems in real time
Pros and Cons
- "Monitoring is the most valuable feature for us. When our customers have a problem and we can monitor it in real time or evaluate the history of the problem."
- "This solution has helped improve our organization because we can now monitor our customers' environmental problems as well as our own and give the correct answers as to what the source of a problem is."
- "I rated this solution an eight and not a ten because we work to give a multi-tenant product to our customers and vROps doesn't meet our needs."
What is our primary use case?
We are deploying this solution to monitor our customers' environments. We use it to look at IOPS and the VMs and for monitoring consumption.
How has it helped my organization?
This solution has helped improve our organization because we can now monitor our customers' environmental problems as well as our own and give the correct answers as to what the source of a problem is.
It has also reduced the time it takes to troubleshoot problems and has improved the quality of service for our users.
What is most valuable?
Monitoring is the most valuable feature for us. When our customers have a problem and we can monitor it in real time or evaluate the history of the problem.
We have found this solution to be user-friendly because it's fairly simple to navigate. We can see if it connects problems with storage, consumption, or other issues.
What needs improvement?
I rated this solution an eight and not a ten because we work to give a multi-tenant product to our customers and vROps doesn't meet our needs.
What do I think about the stability of the solution?
The stability is good because we can do an HA environment.
What do I think about the scalability of the solution?
Scalability works well. We have many customers and have never had any issues with it.
Which solution did I use previously and why did I switch?
We got this solution because we knew we needed a monitoring solution. We decided on this specific solution because of its direct integration features.
How was the initial setup?
The initial setup was straightforward. It was a simple deployment.
What about the implementation team?
We implemented it ourselves.
What was our ROI?
Our ROI is that we have been able to reduce the time it takes to look into a problem.
What's my experience with pricing, setup cost, and licensing?
Cost isn't a problem for us because it's included in our licensing.
Which other solutions did I evaluate?
Opsview was another vendor we looked at. We didn't go with it because we liked vROps' use case. It allows us to see simply and graphically what a problem is and we can export a report of the problem for our customer, which is very valuable to us. Opsview gave us some information but we found it to be slower. With vROps, we can monitor every feature and vendor; we can monitor the environment which means we can monitor everything.
What other advice do I have?
Cost savings isn't a problem for us because we have enough resources with the cloud provider.
If you're looking into vROps and similar solutions, I would recommend vROps because it's a good program.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
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