Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Project Manager at a tech services company with 51-200 employees
Real User
Jul 25, 2022
Enables automation, and the quick and efficient customization of workflows
Pros and Cons
  • "Can be customized according to customer requirements."
  • "Lacks sufficient training for a relatively complex solution."

What is our primary use case?

We use this solution for creating workflows and managing different clouds. We are system integrators. I'm a project manager. 

What is most valuable?

This is a very good tool, because we can customize it according to the needs of our customers. It enables automation, and the customization of workflows in a short period of time with the help of our PSOs. It has a user-friendly dashboard. 

What needs improvement?

I'd like to be able to access some demo sessions to enable a deeper understanding of the product to help our clients because it's quite a complex solution. 

For how long have I used the solution?

I've been using this solution for five years. 

Buyer's Guide
VMware Aria Operations
January 2026
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We have access to the vendor team who assist with any problems we have and we're happy with the support they provide. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite complex although it's becoming easier with each new version. 

What's my experience with pricing, setup cost, and licensing?

VMware offers a suite of products with many licensing options. 

What other advice do I have?

I think this is a good solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Kunle Oyetola - PeerSpot reviewer
Head Of Business at a comms service provider with 1-10 employees
Real User
Jun 19, 2022
Has good performance and makes it easy to consolidate all the servers
Pros and Cons
  • "I like the fact that the performance is good and that it makes it easy to consolidate all your servers."
  • "If the cost of the license could be cheaper, it would be good."

What is our primary use case?

We use it for data center virtualization and management.

What is most valuable?

I like the fact that the performance is good and that it makes it easy to consolidate all your servers.

What needs improvement?

If the cost of the license could be cheaper, it would be good.

For how long have I used the solution?

We have been dealing with this solution for about three years now.

What do I think about the stability of the solution?

VMware vRealize Operations (vROps) is stable.

What do I think about the scalability of the solution?

It is a scalable solution. We have two clients who are using the product.

How are customer service and support?

The technical support is very good. They get it sorted within the SLA.

How was the initial setup?

The initial setup is straightforward. It took about two weeks to deploy it.

We had a team of one or two engineers for the implementation process.

What was our ROI?

Our customers who have used it have definitely seen an ROI. Instead of using so many physical servers to achieve the same thing, they've reduced it to five physical servers, and they are able to do much more with those five servers.

What's my experience with pricing, setup cost, and licensing?

The licensing model is annual. Compared to the price of other products, VMware vRealize Operations (vROps) is a bit on the high side. If it could be cheaper, it would be good.

What other advice do I have?

I would absolutely recommend the product and would give it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
VMware Aria Operations
January 2026
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Process & IT Intégration Manager at a tech services company with 51-200 employees
Real User
Jun 16, 2022
Beneficial capacity management, minimal setup, and useful VMware components management
Pros and Cons
  • "The most valuable features of VMware vRealize Operations (vROps) are capacity and performance management."
  • "VMware vRealize Operations (vROps) can improve the Layer 3 hypervisor VM infrastructure because we do not manage other applications. We need a package, which is too expensive. We would like to manage native VMware applications, VMware native components, hypervisor, and storage, such as vSAN."

What is most valuable?

The most valuable features of VMware vRealize Operations (vROps) are capacity and performance management.

What needs improvement?

VMware vRealize Operations (vROps) can improve the Layer 3 hypervisor VM infrastructure because we do not manage other applications. We need a package, which is too expensive. We would like to manage native VMware applications, VMware native components, hypervisor, and storage, such as vSAN.

For how long have I used the solution?

I have been using VMware vRealize Operations (vROps) for approximately two years.

What do I think about the stability of the solution?

The stability of VMware vRealize Operations (vROps) could improve. It can help us to build a dashboard report on a job, but it seems very slow to produce or deliver the dashboards. We are tunning it to make it go fast.

How are customer service and support?

The support provided by VMware vRealize Operations (vROps) is average.

How was the initial setup?

The initial setup of VMware vRealize Operations (vROps) was very minimal.

What about the implementation team?

We are experts and we install VMware vRealize Operations (vROps) on a host, and we import an appliance, such as OVA, and we deploy it.

We have a team of four people that does the maintenance and support of the solution.

What other advice do I have?

I would advise others that VMware vRealize Operations (vROps) is a good tool to manage VMware application components, for sending storage on RPMs. For example, if we have a basic hypervisor or storage based on VMware files, such as VMFS. It is a great tool for that.

I rate VMware vRealize Operations (vROps) a nine out of ten.

There is a newer version available which will have better features.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Casious Ben - PeerSpot reviewer
Virtualization Engineer at a tech services company with 1,001-5,000 employees
Real User
Jun 7, 2022
Great integration with VMware environments
Pros and Cons
  • "VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance."
  • "An area for improvement would be application-level monitoring."

What is our primary use case?

I mainly use VMware vROps for capacity planning, performance tuning, and lower-sized VMs.

What is most valuable?

VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance.

What needs improvement?

An area for improvement would be application-level monitoring.

For how long have I used the solution?

I've been working with VMware vROps for four years.

What do I think about the stability of the solution?

VMware vROps' stability is good.

What do I think about the scalability of the solution?

The scalability is fine - normally, it comes with analytic and user-interface VMs, but we've combined them as single VMs, so now we can manage our roots with a single VM.

How are customer service and support?

VMware's technical support is good.

Which solution did I use previously and why did I switch?

We previously used Spectrum but switched to VMware because we already had a VMware environment.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a vendor team.

What other advice do I have?

I would recommend VMware vROps for those with a VMware infrastructure and would rate it as nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. System Engineer at a tech services company with 5,001-10,000 employees
Real User
Jan 16, 2022
Quick script deployment , high performance, and good support
Pros and Cons
  • "The performance for monitoring the VM is very good. Additionally, the solution is flexible."
  • "The solution could improve by having more APIs, customized alerts, and documentation."

What is our primary use case?

I use VMware vRealize Operations for troubleshooting, monitoring the storage and network.

How has it helped my organization?

VMware vRealize Operations has helped our organization by providing troubleshooting our systems.

What is most valuable?

The performance for monitoring the VM is very good. Additionally, the solution is flexible.

What needs improvement?

The solution could improve by having more APIs, customized alerts, and documentation.

In the next release, there should be better integration with microservices.

For how long have I used the solution?

I have used VMware vRealize Operations within the last 12 months.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

VMware vRealize Operations is scalable.

We have one team in my organization that uses this solution.

How are customer service and support?

The VMware support is very good. I had a great experience with them, they are the best.

Which solution did I use previously and why did I switch?

I have used Grafana and Prometheus. Each solution has its use case, you need to know what use case you have to know what solution would be best.

How was the initial setup?

I have previously worked with VMware, the installation was not difficult, I did not have any problems.

We have our partial script to repair and deploy the solution in the environments quickly.

What about the implementation team?

I did the implementation myself.

We have a three-person team that handles the maintenance of the solution.

What other advice do I have?

VMware vRealize Operations has very useful technology. We can deploy it on Amazon, but we didn't use the solution on the cloud yet.

I rate VMware vRealize Operations an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SAP Security Consultant at a tech services company with 10,001+ employees
Real User
Aug 8, 2021
Good alerting and monitoring capabilities and helpful for taking preventative measures
Pros and Cons
  • "Alerts and monitoring were most valuable. It was also pretty user-friendly and interactive. I was able to generate good reports in PDF and HTML formats, which was really helpful."
  • "It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time."

How has it helped my organization?

It was helpful in identifying the CPU, memory, and space utilization, which was very much important for us. We needed alerts when the utilization increased a lot, and we were able to inform the customers that we have a particular problem that could be the root cause of the problems that they might face later. They were then able to take some preventative measures in advance, which reduced a lot of problems.

It was very useful for regular monitoring, disk utilization information, and root cause analysis. It was also helpful in identifying why a specific issue is happening or why an error is occurring. 

It enabled us to be more proactive in anticipating and solving problems. We could know beforehand about the machines that might be at risk for high utilization. 

What is most valuable?

Alerts and monitoring were most valuable. It was also pretty user-friendly and interactive. I was able to generate good reports in PDF and HTML formats, which was really helpful.

The visibility that it provided for our infrastructure was pretty good. The snapshots were also useful.

What needs improvement?

vROps did a lot of monitoring, but in one case, we had to use Log Insight instead of vROps because vROps was not able to install the agent to enable us to have multi-monitoring. I don't exactly remember the case, but it involved monitoring all applications.

It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time.

For how long have I used the solution?

I used VMware for around five years, from 2015 till January 2021. Except for vCloud Director, I've used most VMware products such as vSphere client, Log Insight, and vRealize Automation.

What do I think about the stability of the solution?

It was pretty stable. I didn't find many errors while deploying the application and after the deployment.

What do I think about the scalability of the solution?

Our environment didn't scale much, so I cannot comment on its scalability.

We had four vCenters. One was in Santa Clara, US. One was in Beijing, China. One was in Manheim, Europe, and one was in Singapore. We also had test centers, and we integrated vROps for testing there. We had one in King of Prussia and one in Switzerland. So, majorly, we had four vCenters for the production environment, and these vCenters worked with around 4,000 virtual machines.

How are customer service and technical support?

I have not used VMware's support for vROps.

Which solution did I use previously and why did I switch?

This was the first tool that we tried to deploy for monitoring.

How was the initial setup?

I was involved in the initial setup of vROps. It was pretty straightforward. Most of the VMware products are pretty straightforward to install.

In terms of the implementation strategy, we have always followed the documentation provided by VMware.

Which other solutions did I evaluate?

We tried to evaluate many solutions, such as Prometheus, Dynatrace, Nagios, and PRTG. It was best for us to go with vROps because it is a VMware product, and it integrates best with VMware vCenter.

What other advice do I have?

I would recommend vROps for an Enterprise environment. Based on my experience, it is a great tool to work with. Rather than having a big vCenter and then installing vROps, it is good to have it when you're starting with a vCenter. That's because data collection takes time, and it would become an overhead for vROps. In such a case, you might need a load balancer and multiple vROps. So, I would recommend having a vROps when you start building a vCenter. It will really help in scaling up the environment, and you'll also know if you'll need to replicate vROps or not.

We didn't use it for workload placement because we didn't have the load balancer for that. It didn't help much in decreasing the overall downtime, and it also didn't affect our operations when it comes to overall downtime due to performance issues.

I would rate vROps an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shared Cloud L2 Ops Engineer at a tech services company with 10,001+ employees
Real User
Jul 4, 2021
Straightforward to deploy, stable, easy to use, and provides good alerting
Pros and Cons
  • "The most valuable feature for me that the pre-implemented, existing dashboards. The fact that I don't need to create a dashboard myself is helpful"
  • "I would like to have more documentation, in the form of knowledge bases, that better explain the technology, related products, and what the capabilities are."

What is our primary use case?

This year, we introduced the vROps feature to our platform, as part of our infrastructure.

The main use is to provide us with visibility of our environment. It helps with proactively detecting and dealing with issues that may arise, such as problems with our hardware. It provides us with alerts when there are things that we need to perform. For example, it may say that I need to expand my disk space.

From my perspective, the visibility that it provides into our apps and infrastructure is fine. There are no concerns or issues because we only use VMware.

We are currently integrating it with different VMware products including vCenter and Cloud Director. 

How has it helped my organization?

This product contains features for proactive monitoring but we do not use it because we have our own monitoring solution. It can do things such as sending an email in response to an event.

What is most valuable?

The most valuable feature for me is the pre-implemented, existing dashboards. The fact that I don't need to create a dashboard myself is helpful. You have the option to create them but most of the dashboards and reports that we need have already been created.

I have not compared the vROps interface against other similar technology, but with respect to it being user-friendly, I haven't had any issues with it. The most commonly used functions are easy to access.

As somebody who works in operations, the capacity management features are very important. It's a very good product in that regard.

What needs improvement?

I would like to have more documentation, in the form of knowledge bases, that better explain the technology, related products, and what the capabilities are.

Having an installation guide that assists with installation and integration would be helpful.

For how long have I used the solution?

I have been using VMware vRealize Operations for approximately six months. We are still in the beginning phase.

What do I think about the stability of the solution?

To this point, I haven't encountered any issues or had any alerts with this product. As we grow, maybe later it could happen, or we could experience instability in the product, but for now, it's okay.

What do I think about the scalability of the solution?

Scalability-wise, it is good because you can create your own reports. There is no default report, but you can create your own templates or your own reports. You always have the choice of creating a new one or using an existing one.

The infrastructure team is the one that works directly with this solution. As part of that team, we provide VMware features and virtualization for our customers. There are five or six of us on the team.

How are customer service and technical support?

We have not been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to vROps, we did not use another similar solution. We implemented it in order to have as much visibility as possible for resource management. Previously, we only knew about the CPU consumption. Now, we can use the reports to better check the resources.

How was the initial setup?

The initial setup is straightforward. It is just a matter of installing the appliance, setting the IPs, etc, and then performing the integrations between other VMware components. The configuration took approximately two hours.

What about the implementation team?

I completed the deployment on my own.

Which other solutions did I evaluate?

We did not evaluate other similar solutions prior to implementing vROps.

What other advice do I have?

As we are still in the beginning phase, we have not yet worked with all of the features. For example, I know that it can connect with vROps Log Insight, but we have not integrated it.

Given my experience, I'm not sure at this point whether this solution is applicable to other technologies such as AWS or Azure. However, if the support exists, it is very good because future environments and implementations will rely on multiple technologies. It will not be VMware alone, but rather, it will include AWS, Azure, and others. Support for all of these options is very nice. It appears that VMware has this vision because they already have support for the NSX and NSX-T network technology.

I expect that it will save us money in the future, but still being in the implementation phase, we have not yet had this experience.

My advice for anybody who is implementing this product is to plan for integration with your entire platform and VMware products, such as Cloud Director.

Overall, this is a good product that is easy to install and use, and integration with other products is smooth. Although we have not used all of the features, it does provide us with good visibility.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, IT Infrastructure and Data Center at a manufacturing company with 5,001-10,000 employees
Real User
Jan 21, 2021
Proactive monitoring and alerts have helped us to anticipate issues and decrease downtime
Pros and Cons
  • "VM rightsizing is another very good feature and capacity planning is something else that I like about it."
  • "We integrated vROps with vRealize Log Insight, but it was not helpful to me. It was not giving me any good data."

What is our primary use case?

We wanted a tool for monitoring the entire virtualization infrastructure. In addition to infrastructure monitoring, a second use case was application monitoring. At the time we were looking, they had a tool called EPOps through which you could do application monitoring. We also heard about some other components, partner integrations for VMware, through which we could monitor the SAP landscape and storage performance.

How has it helped my organization?

There was a team of five or six members. Only one member implemented the vROps, but the visibility was provided to all five of the core infrastructure members. They have been able to use the tool effectively to monitor all the applications from an infrastructure point of view.

We also created an application-specific dashboard, from an infra point of view, which was released to end application teams, so that they can then monitor the performance of their applications: How is the CPU and memory? How is the software: working or not working? It is a one-of-a-kind solution where we have onboarded application teams and given them logins for their specific areas.

vROps also provides proactive monitoring, at some level. It's not practical to keep on logging in to the tool to look at it. So you can create alerts and it will alert you if memory utilization is going beyond 80 or CPU utilization is going above 90. It significantly improves the monitoring, because we are able to act on it beforehand, before the system goes down. It has decreased our downtime by 20 percent. We are more proactive in anticipating and solving problems, and it has also reduced our mean time to resolution for infrastructure by about 10 percent.

We also use it for capacity management, for buying new capacity. It has saved us on hardware costs because we're able to plan properly and we're able to buy the necessary hardware. It has saved us around 50 lakh in Indian rupees [about $70,000 at the time of this review]. And because we are not buying as much infrastructure, the licensing requirements and costs have also been reduced. And it has saved us about 5 to 10 lakh [about $7,000 to $14,000 at the time of this review] in power and other data center costs.

What is most valuable?

For VMware monitoring, it gives a good amount of data, which can be circled back with the IT hierarchy, or application owner, to have a discussion. 

VM rightsizing is another very good feature and capacity planning is something else that I like about it.

In addition, over time it has become more user-friendly. When we deployed, it was only three-years-old. Recently, it has matured enough to monitor cloud infra also, but we have not tried that yet. But it has matured over the time. The GUI has become more user-friendly and it is very lightweight now.

It shows end-to-end visibility for infrastructure: CPU, memory, and all the processes that are running on the server. It will provide you everything. It will provide you some information about applications, depending on the tool capability, but it is not an application performance monitoring solution.

What needs improvement?

We integrated vROps with vRealize Log Insight, but it was not helpful to me. It was not giving me any good data.

Another area where there is room for improvement is an area which I've not looked at: cloud management and how efficiently it can do it. 

Also, while it is able to do VMware management very effectively, if you have any other hypervisor solution, I don't know how effectively it would work. It should scale to other infrastructure also.

For how long have I used the solution?

We have been using VMware vRealize Operations (vROps) for the last five to six years now.

What do I think about the stability of the solution?

The product is more or less stable. We may find a database-related issue once in a year because it uses the open source Cassandra DB, so sometimes that does not work the way it should. 

Also, high-availability within the product is not so good. They have tried to improve it over the time. We have created a two-node cluster where, if one cluster goes down, the other node will take over. Whenever we have tried, it was not that seamless, and we had to involve their support.

What do I think about the scalability of the solution?

It is scalable. It is easy to scale. We also implemented it in a remote location, where we just had to install a remote connector. All you need is good connectivity.

In a given week we were using vROps three to four times. That frequency has been reduced and now we use it about twice a week. I look at it in my role as manager of IT infrastructure and data center. On my team there are three people and they also look at vROps from time to time. They create VMs. They are database, software, and backup administrators. Above me there is our leadership team that also looks at it on a case-by-case basis.

How are customer service and technical support?

Technical support is very good, no doubt about it. If you raise a very high-priority case, you will get an immediate response. And most of the people are able to solve the problems. You don't have to roll the case over to the next available or superior agent.

Which solution did I use previously and why did I switch?

We didn't have any tools before vROps, but it provides a single tool for virtualized infrastructure monitoring.

How was the initial setup?

The initial setup was a complex process, and it is still a complex process. There are too many products: the UI, database, and you have to properly size it according to your requirements, otherwise it does not work well.

Our deployment was a one-year project.

We took a full suite of licenses for all the VMs which we had. And that time we had some 600 VMs. We took two types of licensing, advanced and enterprise, where we were trying to achieve our application monitoring in the enterprise licensing. The advanced was used to create dashboards and other kinds of reporting.

Besides this, we used one more product, VMware Compliance Manager, which they have now stopped. That is one area which they have now integrated into vROps, but we have not tried it so far.

What about the implementation team?

We used VMware professional services. Our experience with them was okay. We thought we would implement way further, with VMware onboarding, but it took a year to complete the project.

What was our ROI?

We haven't really seen ROI. That was not the idea at the time. We wanted a monitoring platform. Return on investment on such a product is also fairly difficult to calculate.

What's my experience with pricing, setup cost, and licensing?

Over time they have changed the pricing and the licensing model. Five or six years ago, when we took it, it was a very good option. Now, I think I have to reevaluate, to be honest.

Which other solutions did I evaluate?

We looked at SolarWinds and BMC. One of the primary reasons we went with vROps was that we had a large VMware infrastructure. Also, at that time, the dashboards were very good. Also, at some level, it was an agentless solution. In all the other cases you had to install an agent in the end VMs. But because vROps is tightly integrated with VMware, it monitors without agents. That was a factor. Cost was also a factor.

What other advice do I have?

My advice would be to look at it holistically, meaning look at what you want to achieve in the final endgame. Also, evaluate a couple of products to get a feel for them and which product suits you. In addition, create roles within your company, because this needs dedicated attention when you implement it and attention to sustain it. There should also be alignment with an application team or leadership team when implementing this kind of solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.