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System Analyst at a engineering company with 10,001+ employees
Real User
Dec 1, 2020
Decreased downtime by providing a lot of visibility into our environment
Pros and Cons
  • "It has been helpful around capacity planning, which we traditionally did on a yearly basis. However, since last year, I started using vROps to reclaim and save more resources. It has been helpful along those lines."
  • "It is a stable solution; vROps has helped decrease downtime by 80 percent because it gives me a lot of visibility into my environment, and with its performance optimization, we have been able to see things happening ahead of time."
  • "If I could integrate with vCenter with vROps, then I could execute more things by managing vSphere from within vROps. That would be great."

What is our primary use case?

We have been able to use vROps to optimize our environment and do right-sizing for most of our VMs. vROps has also been able to help us in regards to forecasting and adware procurement. Therefore, we can see our utilization in the next six months and how we have been trending.

The company is multinational. We are still running on-premise with a plan of moving to the public cloud. At the end of the day, it will probably be a hybrid environment.

How has it helped my organization?

When it comes to apps and infrastructure, it provides us with valuable insights. 

It has been helpful around capacity planning, which we traditionally did on a yearly basis. However, since last year, I started using vROps to reclaim and save more resources. It has been helpful along those lines.

In the next six months, vROps will hopefully give me an accurate forecast. Also, it will be able to look at my environment and prove some vendor requirements wrong. 

What is most valuable?

The dashboards are interesting. We have been able to use the dashboard to monitor the environment. There is also a newer feature where we can share dashboards with people. We don't necessarily have to give them access to vROps. That has been great.

The optimization and performance are helpful.

What needs improvement?

If I could integrate with vCenter with vROps, then I could execute more things by managing vSphere from within vROps. That would be great.

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For how long have I used the solution?

I have been using vROps for about a year. We got the license last year, but it could not be deployed until later in the year. 

What do I think about the stability of the solution?

It is a stable solution.

vROps has helped decrease downtime by 80 percent because it gives me a lot of visibility into my environment. With its performance optimization, we have been able to see things happening ahead of time. It also works concurrently with some other monitoring tools. For example, I am also using VMware Skyline, which has helped to drastically reduce downtime. 

I haven't had any downtime this year.

What do I think about the scalability of the solution?

If I see the infrastructure grow enough, then I will scale up.

I am the only one using vROps within the organization.

How are customer service and support?

The VMware technical support is helpful.

Which solution did I use previously and why did I switch?

Before now, we did not really have a tool for capacity planning. This is the first tool that we have used. It has been great.

How was the initial setup?

The initial setup was straightforward. The documentation is online, so I was able to deploy it before the training. The deployment took me three weeks. 

We don't have a test environment, so everything that I deploy has to go straight to production. However, when deploying vROps, I knew that it would not break service nor cost me downtime, so I decided to give it a shot.

What about the implementation team?

I did the deployment. Going through the documentation, I was able to get different options, picking the one that suits my environment.

If you are not that familiar with the deployment and how to do it correctly, then you may need an expert's advice or intervention at some point in time. You should be able to find your way around 75 percent of vROps. Overall, the solution has been great for someone who is technical.

Make sure you get the right advice and documentation for the deployment. So, if a person or customer is unable to deploy on vROps, then they should get the right expert to assist them with the deployment. Because if you have the wrong deployment, then that might put you in a mess and you might not get the value from vROps. If you are going to implement the solution, do it the right way.

At the moment, I am the only person managing vROps.

What was our ROI?

It is worth its cost. With VMware, you always get your value for your money. 

vROps has saved us a lot because it has reduced our procurement costs. Usually, we would have a rise in procurement costs at the beginning of the first quarter. We haven't seen that going into 2021.

What's my experience with pricing, setup cost, and licensing?

The solution has a huge cost. If we could just have one license covering everything that vROps can do, that would be great. I would prefer it this way.

We need a separate license for vRealize Log Insight, which has not been integrated. However, it's something I'm looking forward to using.

Which other solutions did I evaluate?

We did not look at any of their competitors.

What other advice do I have?

We are still running vROps in parallel with some products that we are currently using. However, I am seeing the opportunity for it to take over from our other tools in the future.

From what I have read, it is a great tool that you can use across multiple clouds.

We are planning on implementing VMware's Tanzu solution along with vROps for Kubernetes monitoring/management in Q1 2020. I am currently familiarizing myself with it because I know it's something that I will be deploying pretty soon.

I would rate this solution as a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at KIAN company
Real User
Nov 25, 2020
Enables us to unify all monitoring solutions in one platform and to optimize configurations
Pros and Cons
  • "One of the most attractive features in vROps is collecting information, logs, and events and, after that, providing proactive predictions about usage of resources. vROps also offers recommendations. For example, in the next two months we might face problems with CPU usage. vROps predicted and forecasted these issues in advance. That's a very useful feature."
  • "After using vROps, in the second year we were able to offer our customers a new SLA at 99.97 percent."
  • "There is room for improvement in asset management and resource usage."

What is our primary use case?

We provide solutions related to VMware, Docker, and Kubernetes for banking data centers. 

We use this product to monitor virtualization infrastructure and different resources that we use in our project. We implement vROps into data centers that are working together to develop vROps solutions with different interfaces. One of them is Dell EMC Adapter which is added to vROps to monitor and collect various logs related to Dell EMC storage. We also add another plugin to monitor HP.

We host around 1,200 to 1,300 virtual machines. Our data centers have more than 50 physical servers.

How has it helped my organization?

Before using vROps, we used SolarWinds and ManageEngine, as well as Cisco NCM, to monitor different resources in our infrastructure. But we established a new project for customers and unified all the monitoring solutions in just one platform, vROps. vROps helps us to predict many issues and problems that we may face in the future. It helps us to optimize many configurations because we have good visibility into resource usage.

Because we can predict many issues and problems, we can solve them and provide options for our customers to change configurations and optimize their environments. We are able to fix problems in advance. That helps us to decrease the amount of downtime in a given month. After using vROps, in the second year we were able to offer our customers a new SLA at 99.97 percent. That has proven to be a great benefit for our company.

It is very efficient. By using vROps we have fixed many problems. In terms of the efficiency in operations, monitoring team members are very satisfied because they have dashboards to monitor specific resources and details.

Once we started using vROps, we were able to change out servers and replace them with new versions because we could detect different problems related to the old resources we were using in our environment. With Cisco NCM, you can't detect these problems. Using vROps enables us to detect problems related to the hardware and the issues that arise from hardware error.

After one year of using vROps, we integrated it with vRealize Log Insight and vCenter. vROps and vRealize Log Insight are integrated very well. The integration helps us to gather a lot of event details sent by Log Insight to vROps. The integration between these two products helps us to go into the detail of events. It helps us to monitor problems and detect issues. Then, it provides recommendations to take action and solve problems directly.

What is most valuable?

One of the most attractive features in vROps is collecting information, logs, and events and, after that, providing proactive predictions about usage of resources. vROps also offers recommendations. For example, in the next two months we might face problems with CPU usage. vROps predicted and forecasted these issues in advance. That's a very useful feature.

In terms of user-friendliness, vROps provides a unified dashboard and you can easily create different dashboards to measure different resources. The UI is very friendly. Our team members are very satisfied with working vROps in comparison to different solutions like ManageEngine and SolarWinds. vROps is very unified and integrates with different solutions.

As a result of using vROps we have easily been able to reduce a lot of unused virtual machines in our infrastructure.

What needs improvement?

There is room for improvement in asset management and resource usage.

For how long have I used the solution?

Around two years ago, we installed and configured a vROps project. I'm responsible, as a team leader and the VMware engineer, for different technologies on VMware, like vSphere, vROps, VMware vRealize Suite, as well as container infrastructure.

What do I think about the stability of the solution?

Because we need high-availability for our solutions and to ensure that our customers have monitoring solutions available, we established a cluster in vROps. vROp provides you a clustering installation for high-availability and sustainability. We had two data centers and we created two vROps that are synced together as Active-Active. If one version is down, the second one is active and provides monitoring.

How are customer service and technical support?

Because of sanctions in my country, we don't have direct support. We use a partner. Although we can solve most of the issues within our team, we do use our partner for specific problems or issues that we can't solve.

How was the initial setup?

If you study the guidelines, the setup process is very clear. We didn't have any specific problem installing and implementing vROps in our projects. If you have experience in the installation of vROps, there are no problems.

The deployment took about one month. We studied and reviewed the features and implemented a pilot environment in our company. In terms of the specific plan that we provide to customers, we implement vROps and start a one-month period where it is in a test environment. The day after that we move vROps into the production environment.

What was our ROI?

We make use of just one license for vROps and we don't need other licenses for things like SolarWinds and Cisco NCM.

What other advice do I have?

I recommend implementing vROps by first setting up a pilot environment. You need to become a master in vROps to make the best use of its features. If you don't have any experience with a lot of the features provided by vROps, you can't easily use them, and you can't understand the difference between vROps and SolarWinds and other products.

So I would recommend studying it in detail. After that, you can make use of it, because vROps is a bit complex.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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900,838 professionals have used our research since 2012.
Manager, Sever Storage at Trinity Health Of New Engineerland
Real User
Sep 13, 2018
Gives us a single pane of glass for DRS and SRM policies as well as alerts on CPU, memory, and disk I/O
Pros and Cons
  • "You take all of vCenter's built-in items and you've got one pane of glass for the policies: DRS policies, SRM policies, all of those things work well with VROps."
  • "Ten blades at $20,000 a piece, that's a $200,000 savings."
  • "We're on the 6.0 version, so it does lack a little bit of that intuitiveness. You have to have some experience with VMware to get around inside of it."

What is our primary use case?

We're trying to use it for automation purposes, the automation of the process of consolidating hardware. We've had it installed for about 18 months and there's so much more we know it can do, but it's doing everything we know how to do with it right now.

How has it helped my organization?

The new features in v6.7 are going to bring a lot of our use case to fruition for us. Right now, we just don't have enough insider training to make that a reality. That was one of the reasons for coming here, to VMworld 2018: To improve our knowledge and figure out exactly what we could do with it. The sky's the limit now. Everything I see in 6.7, we're so looking forward to using it.

There was a course today on optimization and it was absolutely fantastic because everything that we want to do, using tags for SQL licenses and optimizing the hosts; for tiering - we have tier-1 servers, tier-2 servers, and test - so to be able to organize those and keep them on the host that they're supposed to be on, goes a long way. We have a very, I won't say untrained staff, but a young staff and to automate this process so that they can't make the mistakes - or if they make a mistake - it goes a long way towards helping with that.

What we've taken from VMworld is going to help us to push it to the next level.

We can also see things happening before the users do, which is huge. There's nothing worse than getting 50 tickets from the user community and you didn't even know that something was going on. If we start getting the alerts because we've got SLAs and the like on CPU and memory and disk I/O, those are already in place. Now, we know before the users.

What is most valuable?

Its most valuable features are the automation and the preventive nature that's built into it. For example, for the younger techs who are doing things in vCenter, you can change their security so they can only do certain things, but that doesn't negate them from migrating a production server into test, while keeping them from doing something that they just shouldn't do, storage-wise or CPU-wise. We all make that mistake of, "Oh, I'm going to just give this server 20 CPU," and then all of a sudden you have no resources on your host. This prevents that.

You put the rules in place. You take all of vCenter's built-in items and you've got one pane of glass for the policies: DRS policies, SRM policies, all of those things work well with vROps.

What needs improvement?

We're on the 6.0 version, so it does lack a little bit of that intuitiveness. You have to have some experience with VMware to get around inside of it. That's one of the reasons that I've loved what I've seen so far with 6.7. We've already downloaded the installation remotely and we're just waiting to get back home so that we can actually do our upgrade. That's the first thing we're doing Monday is upgrading to 6.7.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability - never an issue. We haven't had any problems at all.

What do I think about the scalability of the solution?

Regarding scalability, it has done everything for us. Our first install of operations was with about 20 blades and we're now up over 100. It has grown with us. We add licenses, it takes on the new logs and everything else that it needs to. We can go in within a couple days and we already see the benefits of adding those additional hosts. The user interface shows us the information we want to see from them in the dashboards.

How are customer service and technical support?

We have not used vROps technical support, but VMware support has been top-notch. Any time we call, they take care of it. They take ownership, which is great.

Which solution did I use previously and why did I switch?

We didn't have anything in place, we were just vCenter. But with vCenter, you don't get the alarms and alerts in an intuitive fashion and you don't have the organization that you have with vROps. It goes a long way with that one pane of glass.

What was our ROI?

It has provided us some cost savings for the high-capacity and our ability to manage that. We haven't seen the benefits for the users because we don't have enough experience yet. And I think that's what 6.7 is going to allow us to take to the next level.

Across all of our clusters from test through tier-1 and tier-2, we were way over-provisioned. We weren't taking on the features of over-committing and things along those lines, so I went from 45 blades or 45 hosts, down to 35, and I was able to just shut the other 10 off. When it came time for a hardware refresh, I no longer needed those 10, I no longer needed to get support on those 10. Ten blades at $20,000 a piece, that's a $200,000 savings. In its simplest form, that's huge, especially in the healthcare industry, where they're constantly chopping our budgets. So that $200,000 in the course of 18 months helped me.

What other advice do I have?

Install and do an evaluation and you'll be looking for licensing within a few days of your installation. It won't take the whole 30 days to figure it out.

My rating of eight out of 10 is strictly the result of my own experience with version 6.0. If I had to do rate version 6.7 - and I don't even have it installed - I would probably give it a 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Casious Ben - PeerSpot reviewer
Virtualization Engineer at Ooredoo
Real User
Jun 7, 2022
Great integration with VMware environments
Pros and Cons
  • "VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance."
  • "An area for improvement would be application-level monitoring."

What is our primary use case?

I mainly use VMware vROps for capacity planning, performance tuning, and lower-sized VMs.

What is most valuable?

VMware vROps' most valuable feature is that it integrates well with our VMware infrastructure, which is helpful for us because we can closely monitor our VMs and their performance.

What needs improvement?

An area for improvement would be application-level monitoring.

For how long have I used the solution?

I've been working with VMware vROps for four years.

What do I think about the stability of the solution?

VMware vROps' stability is good.

What do I think about the scalability of the solution?

The scalability is fine - normally, it comes with analytic and user-interface VMs, but we've combined them as single VMs, so now we can manage our roots with a single VM.

How are customer service and support?

VMware's technical support is good.

Which solution did I use previously and why did I switch?

We previously used Spectrum but switched to VMware because we already had a VMware environment.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a vendor team.

What other advice do I have?

I would recommend VMware vROps for those with a VMware infrastructure and would rate it as nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1752156 - PeerSpot reviewer
Sr. System Engineer at a tech services company with 5,001-10,000 employees
Real User
Jan 16, 2022
Quick script deployment , high performance, and good support
Pros and Cons
  • "The performance for monitoring the VM is very good. Additionally, the solution is flexible."
  • "The solution could improve by having more APIs, customized alerts, and documentation."

What is our primary use case?

I use VMware vRealize Operations for troubleshooting, monitoring the storage and network.

How has it helped my organization?

VMware vRealize Operations has helped our organization by providing troubleshooting our systems.

What is most valuable?

The performance for monitoring the VM is very good. Additionally, the solution is flexible.

What needs improvement?

The solution could improve by having more APIs, customized alerts, and documentation.

In the next release, there should be better integration with microservices.

For how long have I used the solution?

I have used VMware vRealize Operations within the last 12 months.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

VMware vRealize Operations is scalable.

We have one team in my organization that uses this solution.

How are customer service and support?

The VMware support is very good. I had a great experience with them, they are the best.

Which solution did I use previously and why did I switch?

I have used Grafana and Prometheus. Each solution has its use case, you need to know what use case you have to know what solution would be best.

How was the initial setup?

I have previously worked with VMware, the installation was not difficult, I did not have any problems.

We have our partial script to repair and deploy the solution in the environments quickly.

What about the implementation team?

I did the implementation myself.

We have a three-person team that handles the maintenance of the solution.

What other advice do I have?

VMware vRealize Operations has very useful technology. We can deploy it on Amazon, but we didn't use the solution on the cloud yet.

I rate VMware vRealize Operations an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at a tech services company with 51-200 employees
Real User
Jan 13, 2022
Predictive actions, monitoring, and reporting features are all useful
Pros and Cons
  • "I've found vROps' predictive actions, monitoring, reporting, and provisioning features to be useful."
  • "I want vROps to have wider compatibility with older hardware. In this country, many companies have older hardware, so sometimes we can't support all the newest features."
  • "I want vROps to have wider compatibility with older hardware."

What is most valuable?

I've found vROps' predictive actions, monitoring, reporting, and provisioning features to be useful. 

What needs improvement?

I want vROps to have wider compatibility with older hardware. In this country, many companies have older hardware, so sometimes we can't support all the newest features. Often the old hardware manages and hosts mission-critical applications, but we have trouble migrating to newer hardware that supports the latest features. 

For how long have I used the solution?

I've been using VMware vROps for eight years.

What do I think about the stability of the solution?

VMware vROps is highly stable.

What do I think about the scalability of the solution?

If you have the proper licensing, vROps is highly scalable.

How are customer service and support?

I live in Venezuela, and this country is blocked by sanctions, but when we had VMware support, it was excellent. 

How was the initial setup?

If you have the proper knowledge, it's easy to set up vROps. 

What other advice do I have?

I rate VMware vROps eight out of 10. It's a good solution. I love it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AmmarRasheed - PeerSpot reviewer
Principal Consultant at Systems Limited
Real User
Top 10
Oct 26, 2021
Beneficial reports, effective monitoring, and good support
Pros and Cons
  • "I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features."
  • "VMware vRealize Operations (vROps) is a good tool that users can use for reporting purposes, forecasting, performance analysis, and in-depth troubleshooting."
  • "VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot."

What is our primary use case?

We use VMware vRealize Operations (vROps) for IT administrators to monitor our environment.

What is most valuable?

I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features.

What needs improvement?

VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot.

For how long have I used the solution?

I have been using VMware vRealize Operations (vROps) for approximately four years.

What do I think about the stability of the solution?

After three years of using the solution is started to have some operational issues. I was using version 6.5 or 6.7 and we had to restart the solution for it to function well. I believe the new version has fixed the issues we were facing.

What do I think about the scalability of the solution?

The scalability of VMware vRealize Operations (vROps) is limited. It should be open to any platform and handle hybrid deployments. For example, on-premise and cloud at the same time.

How are customer service and support?

The technical support has been good in our experience.

How was the initial setup?

The installation is a medium level of difficulty.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

VMware vRealize Operations (vROps) is a good tool that users can use for reporting purposes, forecasting, performance analysis, and in-depth troubleshooting. It is very useful.

I rate VMware vRealize Operations (vROps) an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
PeerSpot user
Director Solutions Architect - EMEA & APAC at Blue Medora
Consultant
Top 20
Jan 4, 2021
Extend VMware vRealize Operations Through Blue Medora True Visibility Suite
Pros and Cons
  • "By using vROps plus Blue Medora TVS you can Maximize Performance, Minimize InvestmentReduce the IT tools, eliminate silos and boost IT productivity by up to 67%."
  • "One missing component was the integration of Log Insight and vRealize Business within vROps."

What is our primary use case?

For most data center operations teams, it is pretty hard to get a comprehensive view of what’s going on in their IT ecosystem. Virtualization and cloud service abstractions have made cross-platform relationships between different layers of the IT stack more complex. Heterogeneous, hybrid environments are the norm. IT pros have found visibility to be the #1 challenge facing operations teams. VMware Blue Medora management packs aggregate operations data from the leading server, storage,compute and database applications into vRealize Operations for rich analytics and helped to achieve full stack view of the environment.

How has it helped my organization?

Using VMware vRealize Operations with Blue Medora TVS helped to centralize data center operations monitoring platform. By adding the True Visibility Suite, its helped to monitor  applications, database, virtualization/cloud, compute, network and storage using one monitoring platform.

What is most valuable?

All the Blue Medora vROps management packs have features like:

· OOTB dashboards

· Collected metrics

· OOTB Reports

· Alerts and recommendations

· External relationships

· Capacity planning

  • Reduced cross-team friction by eliminating MTTI hunts through, siloed infrastructure tools.
  • True Visibility customers can see up to 50% reduction in time for root cause
    analysis.
  • Cleared up alert storms with built-in policies that disable alerts for your dev environment and other less-critical resources.
  • Increased tier I app availability up to 50% by pinpointing problems faster and more accurately with dependency-aware dashboards.
  • Were able to drill down to native-tool detail to find noisy.


What needs improvement?

One missing component was the integration of Log Insight and vRealize Business within vROps. But, with the new version of vROps (v6.5 & v6.6), this requirement was also met with, as the other products in vRealize Suite are now fully-integrated.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

As such, no stability issues were experienced from vROps during deployment, configuration, and the collection of metrics and data into the platform. 

What do I think about the scalability of the solution?

The client decided to add an additional node to increase the capacity and resources within vROps analytics cluster so it could support the additional metrics collection process. You can scale vertically or horizontally.

How are customer service and technical support?

I have received excellent support from VMware & Blue Medora support team.

How was the initial setup?

Yes, Engineered by Blue Medora and validated by VMware, the True Visibility Suite included an extensive knowledge portal and includes 24/7/365 individualized technical support

What about the implementation team?

It was implemented in-house

What was our ROI?

By using vROps plus Blue Medora TVS you can Maximize Performance, Minimize Investment
Reduce the IT tools, eliminate silos and boost IT productivity by up to 67%.

• Deploy in minutes without additional services or expertise.
• Maintain performance, reduce administration with agentless design.

What's my experience with pricing, setup cost, and licensing?

The True Visibility Suite is available in three editions: Standard, Advanced and Enterprise. 
These packages align with the various infrastructure teams, and offer a convenient
way to pick the best package that applies, without being tethered to just one vendor or
device type.

Which other solutions did I evaluate?

There were a couple of options that we considered, like Microsoft SCOM and SolarWinds, but the level of monitoring and dashboard visibility wasn’t there.

What other advice do I have?

  • Conduct workshops and capture monitoring requirements at a high level; document and understand the customer's requirements. 
  • Study the customer’s infrastructure, as it will be useful during the implementation stage.
  • Align the customer's requirements, so that all the required systems are monitored in the vROps platform.
  • Work out the network firewall rules that are required to configure vROps.
  • Use the vROps sizing guidelines and sizing guide spreadsheet prior to vROps deployment.
  • Deploy the remote collectors for bigger environments as it puts less load on the analytics cluster.
  • Post deployment of vROps, you should create a full-stack relationship dashboard, as it helps to identify issues at various tiers in a typical 3-2-1 type environment.
  • Make use of role-based user account management.
  • Avoid taking snapshots or backups of vROps nodes during DT window.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. VMware and Blue Medora are Technology Alliance Partners. VMware is also an investor in Blue Medora.
PeerSpot user
reviewer1035828 - PeerSpot reviewer
Senior Technical Manager at a tech services company with 11-50 employees
Real User
Dec 16, 2020
Enables our clients to manage their environments and trim VMs or resources that are not needed
Pros and Cons
  • "The capacity planning is one of the most valuable features. That is brilliant."
  • "I don't think there's any other monitoring software that I'd choose or sell to a customer."
  • "vROps is a bit expensive and that's a reason that small clients say, "No, I don't think we need this.""

What is our primary use case?

For our clients, vROps is used for managing their environments, having a single pane of glass, so they can go in and have a view of what's actually going on in their environments. That's especially true when it comes to TCO perspectives. When it comes to the TCO, they get to realize how they can start trimming down VMs that are not working, or cutting down on the resources that those VMs are using. That helps them do better in their environment and to lower their operational costs at the end of the day.

We do have the big enterprises; we've got quite an extensive team that looks after clients. But my clients are SMB clients and are where we see a need for vRealize Operations.

How has it helped my organization?

For me and my clients there's a very big benefit from a monitoring perspective. It provides proactive monitoring and helps instantly. It gives you this one dashboard with an overview of everything that you're busy with, within the environment. You can get notifications, on time, to deal with a situation and it also gives you references to what you can do and what you can't do, or what is recommended by VMware. It has links for you to find the resolution to the problem. From that perspective, it's brilliant. I don't think anybody could ever ask for anything over and above that. It's very proactive.

vROps has also enabled us to replace tools. SolarWinds is one.

What is most valuable?

The capacity planning is one of the most valuable features. That is brilliant. A lot of clients, especially now due to COVID-19, are in a situation where they don't have a lot of money to spend. They're looking at what the best way is to start cutting costs, especially from an IT perspective. A lot of companies look at it from an IT perspective rather than anything else when it comes to business. That's key. 

Also, the integration with Blue Medora is brilliant, especially the way it can let you know if there is a problem in the environment, and various ways to fix the issue.

In addition, for me, it is seamless and easy to get to know. It's quite straightforward and it's a nice product. The user-friendliness is brilliant. At some point you need to just keep kicking and kicking until you get what you really want. But from a user perspective, it's quite straightforward in terms of being able to understand as to what is going on and how to get to specific pages. The first page gives you everything. It highlights everything: your risk, your health, and that kind of stuff, with the dashboard. It is quite easy to use, especially once you've kicked around a little. From there, I don't think you should even encounter an issue.

The integration with vRealize Log Insight is amazing for me. I don't think there's any other monitoring software that I'd choose or sell to a customer. That's especially true now from a vSAN perspective and getting the logging side integrated into the solution. The correspondence and the communication between the two products is great. I would always recommend going down that route.

For how long have I used the solution?

I've used vROps for about a year.

I have used it a handful of times when it comes to client deployment. But there's time required to get my head in the game with it, because there is a lot when it comes to the product itself. We are going to be installing it in our lab as well, to get more clarity around how it works, especially when it comes to the integration with Blue Medora and those kinds of things.

On a scale of one to 10, I'd say I'm probably a four when it comes to vROps, but I hope that I'll actually get to 10, to be the best in it. It's a very brilliant product. I love it, the way it works, all the functionality. Everything about it is just amazing.

What do I think about the stability of the solution?

The stability is great. On a scale of one to 10 I would put it at 10.

What do I think about the scalability of the solution?

The scalability is also great. I haven't played with it that extensively but, from my understanding and from what I know, you can scale as much as you need to. As long as you understand the dashboards and how to create them, you should be okay. From that perspective I think it rates quite well.

How was the initial setup?

The initial setup is straightforward. You just download the OBA and—"Bob's your uncle." The installation guide is also very helpful. They give you a step-by-step guide for how to deploy it. If you read the document, you'll be okay from the beginning until the end. You shouldn't have a problem.

If it's just a basic deployment, and if you've already got the OBA, it should only take a good 30 minutes, and that would be a lot. I'm just covering my bases, in case there is anything that may not have been taken into consideration. But plus/minus 30 minutes should be enough to do a basic deployment.

Currently there are five of us in the company who are using the product or who are familiar with the product. From a maintenance perspective, the dashboard does most of the job. One person can have a look at it and there are the rest of the guys on the back-end for support. I don't think it needs 10,000 people looking after the product. The product is an automated, driven process. You just need to look at the dashboard and understand what it says and it should make the job a lot easier. You shouldn't need more than one or two people looking at the product every day.

What was our ROI?

Overall, the value you get from a vRealize is definitely worth the cost.

What's my experience with pricing, setup cost, and licensing?

vROps is a bit expensive and that's a reason that small clients say, "No, I don't think we need this." From a pricing perspective, it is quite steep. But "expensive" is relative, depending on what you need. Others might say, "It is expensive, but I think we can use it to better our environment." It is quite an expensive product. But if you really require something, you'll do it anyway.

Which other solutions did I evaluate?

The main difference between vROps and the SolarWinds solution is the integration to the VMware stack in its entirety, and the opportunity to integrate it with different product sets, like Blue Medora. That makes it quite a different solution compared to SolarWinds which, as far as I know, doesn't have that type of integration. Maybe there is something new along those lines with SolarWinds and I just haven't looked at it, but I've never seen those types of integrations when it comes to SolarWinds.

What other advice do I have?

When we speak to clients about it they often say, "I'll think about it." I think the best thing for them to do would be to actually use it, with the 60-day trial. They should play around with the tool and then come back and say, "This is what I can do in the product." That way, they would see what the product is about. I'd rather they experience something than somebody else telling them about it. Clients have access to VMware. They can download the solution from wherever they are and then start playing with it. They need to see what it can do and realize, "Wow, what an amazing tool." They need to see the benefits of the tool. It's the best monitoring tool. It is expensive, but expensive is relative. It's a matter of the client having a play with the tool and realizing what an amazing tool we have.

My clients are quite small so when they do use it, it's when I'm with them. They don't understand what the product does. For me it's a big thing, but for them, it's neither here nor there. They say, "We'll deal with it when we can. We'll look into it whenever we've got the time." It's never the situation where I've come back and my client is saying "Wow, that is brilliant!" They say it's brilliant when I do it but they don't go back and start utilizing the tool. So I don't really always get the feedback that I desire.

One of my colleagues is busy with a deployment at one of our clients and he's also doing the Blue Medora integration. I talk to him on a daily basis just to get an update, and he's amazed at what vRealize can do. From that perspective I think that we're quite happy with the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrators.
PeerSpot user
PeerSpot user
Data Center Engineering at Corporación Nacional de Telecomunicaciones
Real User
Jul 27, 2020
Integrations with operating systems are intuitive and easy to install but there should be more integration
Pros and Cons
  • "The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines."
  • "The tool has many benefits in the monitoring and template functions to integrate with various virtual machine operating systems in the cloud service."
  • "The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts."

What is our primary use case?

Our primary use case is for monitoring as a service for cloud clients, which generates early metrics that can be detected on time and corrected, the added value that this service has delivered a feature in the form of the cloud of the corporation. The administration is very intuitive, however, you must have high knowledge of management of virtualization components. Additionally, service components and licensing topics must be kept up-to-date by verifying the cost-benefit to deliver as a service aggregated that have this service we deliver as a feature in the form of the Cloud of the Corporation.

How has it helped my organization?

The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines. The counter you have is the license that must be configured in order to have all the games you have, cloud computing.

What is most valuable?

The tool has many benefits in the monitoring and template functions to integrate with various virtual machine operating systems in the cloud service. Integrations with operating systems are intuitive and easy to install. The most important value is the value it delivers in a cloud service to generate early alerts in cloud services. In short, this is the most granular value that this service delivers to customers, in the administration part you have facilities for the ease of documentation on the web

What needs improvement?

The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts. A service provider must be generated and coupled to new technologies, as a service provider we have advanced and generated as the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare them. l can help service administrators generate early alerts, for a service provider should be generated and coupled to new technologies. As a service provider we have advanced and generated with the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare

For how long have I used the solution?

I have been using vROps for five years.

How are customer service and technical support?

Technical support is excellent.

Which other solutions did I evaluate?

We did evaluate other solutions. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.