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Sr. Technical Specialist at a retailer with 10,001+ employees
Good security, dynamic routing features, and technical support
Pros and Cons
- "The most valuable features are security and dynamic routing."
- "The most valuable features are security and dynamic routing."
- "I would like to see automation capabilities in the deployment process."
- "The routing functionality needs to be improved, as there are lots of bugs in the system."
What is our primary use case?
What is most valuable?
The most valuable features are security and dynamic routing.
What needs improvement?
The routing functionality needs to be improved, as there are lots of bugs in the system.
I would like to see automation capabilities in the deployment process.
For how long have I used the solution?
I have been using VMware NSX since 2016.
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What do I think about the stability of the solution?
I think that there is room to improve from a stability standpoint. There are lots of bugs in this product.
What do I think about the scalability of the solution?
VMware NSX is highly scalable.
How are customer service and support?
The technical support team is good.
How was the initial setup?
I would not say that the initial setup was straightforward. In terms of how easy it was to complete the deployment, I would rate the process a seven out of ten.
What other advice do I have?
My advice for anybody who is researching VMware NSX is to first have an understanding of network engineering.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Practice Lead at a tech services company with 11-50 employees
Good integration with Active Directory and VMware products, but it lacks a network to connect to
Pros and Cons
- "The most valuable features for us at this early stage are the interface and the integration with existing VMware solutions."
- "The most valuable features for us at this early stage are the interface and the integration with existing VMware solutions."
- "Everybody needs a network to connect to, and VMware doesn't readily provide one."
- "Everybody needs a network to connect to, and VMware doesn't readily provide one."
What is our primary use case?
We are a professional services company and we have been evaluating VMware NSX for our clients.
What is most valuable?
The most valuable features for us at this early stage are the interface and the integration with existing VMware solutions.
The Active Directory network integration and load balancer are good features.
What needs improvement?
Everybody needs a network to connect to, and VMware doesn't readily provide one. It is reliant on an existing network to connect to, which means that for me, it requires two different teams to manage the SDN.
For how long have I used the solution?
We have been working with VMware NSX for a couple of months.
What do I think about the stability of the solution?
It seems like a stable product.
What do I think about the scalability of the solution?
I have not checked on the scalability, although from what I have read, it seems like there might be some concerns. I will know more once I get the opportunity to test it.
At this point, we have a team of just three people who are using it.
How are customer service and technical support?
We have not had any reason to call technical support at this stage.
Community support seems ok.
Which solution did I use previously and why did I switch?
We are mainly a Cisco house, but we are trying to use VMware NSX as the next stage of our software-defined networking (SDN) expansion.
How was the initial setup?
I'm not a VMware expert and as a network engineer, I find the setup to be quite complex.
Which other solutions did I evaluate?
I am currently in the process of comparing this solution to Cisco ACI.
What other advice do I have?
My advice for anybody who is considering this product is to definitely start with a proof of concept. Be sure to understand your business requirements, networking, and security requirements as well.
I am currently evaluating different scenarios on scalability, integration with other products, and the underlay of the solution. While it may be a good product, I think that VMware should buy a network provider that offers the entire end-to-end networking solution.
I would rate this solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
VMware NSX
February 2026
Learn what your peers think about VMware NSX. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
Information Security Programme Manager at Dixons Carphone
Quickly create and deploy virtual servers to replace physical infrastructure
Pros and Cons
- "The most valuable feature is the ability to create, develop, and deploy servers in minutes to hours, rather than days."
- "The most valuable feature is the ability to create, develop, and deploy servers in minutes to hours, rather than days."
- "It could be cheaper!"
- "It could be cheaper!"
What is our primary use case?
Our primary use case is moving from physical to VM infrastructure.
How has it helped my organization?
This solution has given us the ability to move from a physical to a virtual server estate with all of the expected VM benefits of decoupling servers from dedicated hardware.
What is most valuable?
The most valuable feature is the ability to create, develop, and deploy servers in minutes to hours, rather than days.
What needs improvement?
It could be cheaper!
For how long have I used the solution?
I have been using VMware NSX for seven years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at GIP SIB
It is scalable by design
Pros and Cons
- "It has reduced the number of people on the network team along with the system engineer involved in the security process. So, it is valuable."
- "From a distributed firewall perspective, it's a solid solution."
- "It has reduced the number of people on the network team along with the system engineer involved in the security process, so it is valuable and we can't go without NSX, so it's invaluable from this perspective."
- "We would to have a reverse proxy. This would add great value to the solution."
- "We would like better integration with the standards on the market. For example, with OSPF, their integration in NSX is very low. It's not a full OSPF integration. It is too thin from a protocol perspective."
- "The product need to be improved. It is too complex."
What is our primary use case?
We use it as a distributed firewall and for security purposes.
How has it helped my organization?
It has reduced the number of people on the network team along with the system engineer involved in the security process. So, it is valuable.
We can't go without NSX, so it's invaluable from this perspective.
What is most valuable?
Its flexibility and integration with other VMware solutions are NSX's most valuable features.
The microsegmentation feature is very useful.
What needs improvement?
We would to have a reverse proxy. This would add great value to the solution.
We would also like better integration with the standards on the market. For example, with OSPF, their integration in NSX is very low. It's not a full OSPF integration. It is too thin from a protocol perspective.
The product need to be improved. It is too complex.
What do I think about the stability of the solution?
The stability used to be perfect. Now, it is okay.
From a distributed firewall perspective, it's a solid solution.
What do I think about the scalability of the solution?
It is scalable by design, so it's perfect.
How are customer service and technical support?
The technical support is good. We have encountered several problems with NSX, and every time, support has found the solution to resolve the issue.
Which solution did I use previously and why did I switch?
In our company, we were starting a hosting solution, so it was by design. We have worked with VMware products for a long time, so it was natural to buy NSX.
How was the initial setup?
It was a complex setup.
What about the implementation team?
We implemented it ourselves.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
Which other solutions did I evaluate?
We did not consider anyone else.
If someone is looking for security in a vSphere environment, I don't know of another solution in the market besides NSX.
What other advice do I have?
We had to buy new hardware in order to introduce NSX into our data center.
We don't use load balancing with this solution.
We don't use vCloud Director.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VMware NSX Specialist at Tivit
It provides visibility, because on our environment, it's impossible mapping end to end
Pros and Cons
- "Visibility, because on our environment, it's impossible mapping end to end, and we don't have any tools that provide this integration."
- "vRNI Improve integration with many third-party solutions, because only Palo Alto and Check Point, and VMware would be like improve this integration with other vendors."
What is our primary use case?
- Deployment
- Planning and designing
- Troubleshooting sustain.
How has it helped my organization?
- Faster delivery of VMs
- Providing NAT
- Firewall rules
- Balance
- Connectivity between physical and virtual environments.
What is most valuable?
Visibility, because on our environment, it's impossible mapping end to end, and we don't have any tools that provide this integration.
What needs improvement?
- vRNI
- Improve integration with many third-party solutions, because only Palo Alto and Check Point, and VMware would be like improve this integration with other vendors.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Dept. Manager at a financial services firm with 10,001+ employees
Prolonged hardware refresh and cloud infrastructure gives us many advantages
Pros and Cons
- "Their technical support is very good. They help us figure out solutions when we have problems."
- "We have many advantages with the cloud infrastructure."
- "The initial establishment can be complex."
- "The initial establishment can be complex."
What is our primary use case?
We use this solution in our private clouds networking environment. We have some subsidiaries that we service and are trying to isolate each of them in this network.
How has it helped my organization?
It has helped us prolong our hardware research. We haven't had to change hardware in five years.
What is most valuable?
Security and cloud readiness are the most valuable features for us. We're interested in looking into microsegmentation.
What needs improvement?
I would like to see some more add-ons on the security features.
What do I think about the stability of the solution?
It's very stable and robust. We haven't had any issues with it.
What do I think about the scalability of the solution?
Scalability is a great feature.
How is customer service and technical support?
Their technical support is very good. They help us figure out solutions when we have problems.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We integrated in-house.
What other advice do I have?
I would rate this solution a nine because we maximize most of its features. We have many advantages with the cloud infrastructure. I would tell someone looking into this solution to go for it. At first, it may seem to be complex but using it will make it easier to manage jobs. Yes, its initial establishment can be complex but you will see its advantages later on.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Manager at a comms service provider with 1,001-5,000 employees
easy set up and enables us to build one fabric over an IP transport
Pros and Cons
- "The initial setup was straightforward. It follows a certain structure and you won't miss a step. It's all on the same level, step by step."
- "It's pretty stable. Just deploy it and just forget about it."
- "I would like them to make integration with other vendors easier."
- "I would like them to make integration with other vendors easier."
What is our primary use case?
Our customers had multiple data centers in different locations. Now, with NSX we built one fabric over an IP transport, like WAN internet. When we created the switches, it spread out over the data centers which are the configuration and the management of the underlying network for the VM workloads.
How has it helped my organization?
The reusability of the objects for the switches has improved our client's organization. For example, if I do some sort of vMotion, there is no need to recreate the portal groups on the other sides. We have one centralized NSX Manager which is managing those controllers on those sites.
What is most valuable?
The most valuable features would be the easy management and the possibility of using our existing vSphere environment so that we don't need to purchase a new hardware.
Layers 4 and 7 load balancing are good. We like that it's integrated with the vSphere. This means that we can see its full capabilities because of the full visibility of the kernel on the NSX management.
Microsementation is really powerful. With the existing networks of the legacy networks, we need to build a firewall between the segments in order to do microsegmentation but now having, for example, one VLAN connected to multiple VLANs, I can do micro-segmentation between the workloads even with the ushering the same segments.
What needs improvement?
I would like them to make integration with other vendors easier.
What do I think about the stability of the solution?
It's pretty stable. Just deploy it and just forget about it. It's also robust, flexible, and scalable.
What do I think about the scalability of the solution?
Scalability is really easy. We can scale within an hour. We can scale either new controllers or add new hosts to the fabric.
How are customer service and technical support?
We haven't had to use their technical support yet, which is a good thing.
Which solution did I use previously and why did I switch?
I'm involved in the decision making. My boss would say that it's time to advance the customer so we'll look into a solution.
We were already a VMware-based customer so our first option for an SDN solution was to go with NSX.
How was the initial setup?
The initial setup was straightforward. It follows a certain structure and you won't miss a step. It's all on the same level, step by step.
What's my experience with pricing, setup cost, and licensing?
It has saved us CapEx. They should adjust the license for NSX so that we can invest in the infrastructure or purchasing of new hardware. This solution is reasonably priced compared to other vendors.
Which other solutions did I evaluate?
Our customers usually compare NSX to Cisco ACI. The main issue is the underlying network that VMware does not provide visibility to. They chose NSX because they were already VMware customers and they already had vSphere. The second reason they chose NSX is because of the powerful features like microsegmentation, as opposed to relying on other vendors to manage the microsegmentation feature.
What other advice do I have?
I would rate this solution an eight because of its ease of deployment. I'm a partner so this is what I mostly care about. Also because of the ease of scalability.
If you're looking into NSX or similar solutions I would recommend you to first learn about vSphere and other VMware products because it's essential in order to implement NSX. Without that knowledge, it would be hard for you to understand.
And to those who think NSX is complex I would say it's not. You need to try it and see.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
EMEA Infrastructure Manager at a manufacturing company with 1,001-5,000 employees
It's a complex solution but not as much for the key user
Pros and Cons
- "We like that everything is integrated."
- "The feedback we're getting from the labs is that the stability is rich and that we haven't had any trouble with it."
- "The solution is complex but for the key user, it's not really complex. You just need to learn the standards and mechanics for your specific product."
- "To those who say this solution is complex, I would say it is but not for the key user."
What is our primary use case?
We just introduced NSX in our headquarters. We have it running in some labs, but no real experiences. We've been using it for six months.
Our objective is to know each features component and how it works. Depending on the business requirements, we would adapt the solution as needed. This is the reason why we work a lot from the maps and then anticipate when we need a new feature for our company.
What is most valuable?
We like that NSX is integrated with everything.
The load balancing is a real major opportunity for us. As a CIO, we have 99.9% network security. We would like to optimize this product.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The feedback we're getting from the labs is that the stability is rich and that we haven't had any trouble with it. The stability is really, really good.
What about the implementation team?
We didn't use a service for implementation but we have a consultant to help us get a better understanding of NSX and to teach us the best practices.
What other advice do I have?
To those who say this solution is complex, I would say it is but not for the key user. You just need to learn the standards and mechanics for your specific product. That means that it's simple even if it's really complex beyond that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Download our free VMware NSX Report and get advice and tips from experienced pros
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Updated: February 2026
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