VMware NSX is used for micro-segmentation. If you have a virtual VMware pool, then you can segment them separately. It is similar to a firewall for virtual micro-segmentation.
Technical Account Manager at a tech services company with 201-500 employees
Expensive support, lacking documentation, but stable and scalable
Pros and Cons
- "I have found the solution to be stable."
- "VMware NSX is used for micro-segmentation, and if you have a virtual VMware pool then you can segment them separately, similar to a firewall for virtual micro-segmentation."
- "We have done three installations and we have not had any critical issues. The time it took for the installation was approximately two days. However, they should provide better documentation."
- "However, they should provide better documentation."
What is our primary use case?
For how long have I used the solution?
I have been using this solution for approximately five years.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
The solution is scalable.
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VMware NSX
May 2026
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How are customer service and support?
We have never had to call technical support, the solution has been good.
How was the initial setup?
We have done three installations and we have not had any critical issues. The time it took for the installation was approximately two days. However, they should provide better documentation.
What about the implementation team?
We have two engineers that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is free and the price for the support can be expensive.
What other advice do I have?
I would recommend this solution to others.
I rate VMware NSX a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
VMware Technician Manager at VAS
Provides more security and micro-segmentation but needs to support more platforms
Pros and Cons
- "It gives more security and micro-segmentation. It helps to set network configurations in an easy way."
- "NSX-T supports more platforms, and VMware NSX only supports some platforms like KVM. I want to see support for Hyper-V and other hypervisors."
What is our primary use case?
It's very useful for making network configurations and setting the network configurations in an easy way. The infrastructure team has all of the components under these controls, that is, the infrastructure and the network itself.
What is most valuable?
It gives more security and micro-segmentation. It helps to set network configurations in an easy way.
What needs improvement?
NSX-T supports more platforms, and VMware NSX only supports some platforms like KVM. I want to see support for Hyper-V and other hypervisors.
Their technical support could be faster as well.
For how long have I used the solution?
I've been dealing with this solution for around three years.
How are customer service and technical support?
I think that technical support should be faster.
How was the initial setup?
Sometimes, deployment can take around four weeks. For the design and deployment, it can take eight weeks. We need more days, at times, for migration or for deploying security.
What about the implementation team?
We have one team member per customer for the deployment, and we have 10 customers using this solution.
What other advice do I have?
I would recommend VMware NSX for big projects and would rate it at seven on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
VMware NSX
May 2026
Learn what your peers think about VMware NSX. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,838 professionals have used our research since 2012.
Cyber Security Technical Engineer at a consultancy with 10,001+ employees
Reliable, overall flexible, and user friendly
Pros and Cons
- "During our experience, the solution has been stable."
- "I have found some of the major features of this solution to be its ease of use, flexibility, and reliability."
- "Their licensing model should make it easier to purchase licenses."
What is our primary use case?
We use the solution to protect our VMware.
What is most valuable?
I have found some of the major features of this solution to be its ease of use, flexibility, and reliability.
What needs improvement?
Their licensing model should make it easier to purchase licenses.
For how long have I used the solution?
I have been using the solution for a couple of weeks.
What do I think about the stability of the solution?
During our experience, the solution has been stable.
How are customer service and technical support?
We have not had issues with the technical support. However, it could be a bit faster.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution, we pay annually.
What other advice do I have?
I recommend this solution to others.
I rate VMware NSX an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
President at AKAWAN
Intuitive system, highly scalable, and reliable
Pros and Cons
- "I have found the system to be very intuitive, functional, and they have great technology."
- "In the future, the solution should be compliant with internet NIC."
- "The price is expensive and it could attract more purchasers in smaller organisations if it was reduced."
What is our primary use case?
We use the solution mainly for micro-segmentation and to permit security on flat networks without a V-LAN.
What is most valuable?
I have found the system to be very intuitive, functional, and they have great technology.
What needs improvement?
One of the areas that we are struggling with is how do we perform the same security level as we had for an NSX solution for the legacy system. For example, if I have a switch, and I am connecting a legacy application on the legacy system that does not support the hyper vision or another feature, is possible to push the security topic to the switches to be compliant, or compliant with an NSX component, and to perform the same security level as we perform for hyper vision side. It would be beneficial for us if there was better integration with legacy systems.
In the future, the solution should be compliant with internet NIC. They could deploy this NIC into some switches, servers, or other product. It would be interesting to have this sort of NIC stamped by VMware, and we could push some security feature into it. It would be a very useful feature. I do understand VMware is virtual and not on a physical device path but this would be a good endeavour.
For how long have I used the solution?
I have been using the solution for approximately five years.
What do I think about the stability of the solution?
The solution is completely stable.
What do I think about the scalability of the solution?
The solution is highly scalable. One of the biggest infrastructures we have deployed the solution in has approximately 70,000 people using the solution.
How was the initial setup?
The installation has been complex.
What about the implementation team?
This solution can be very complex to deploy. We have assembled complex deployments at a few huge network site. We work for several customers in the communication and industrial sectors that have complex environments.
What's my experience with pricing, setup cost, and licensing?
The price is based on the virtual desktop infrastructure(VDI) side and also is dependant on the size of the environment. The price is expensive and it could attract more purchasers in smaller organisations if it was reduced.
What other advice do I have?
I would definitely recommend this solution to others. I have deployed it in many different types of environments and it operates well.
I rate VMware NSX an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Mechanical Maintenance Manager at a consumer goods company with 10,001+ employees
An expensive solution that's great for building a virtualized environment
Pros and Cons
- "Over the last two years, they've enhanced a lot, especially in regard to integration with OpenStack."
- "From my experience, VMware on a private cloud is a good choice."
- "They need to enhance their technical support. There is no comparison between VMware technical support and Cisco's technical support."
What is our primary use case?
Our clients consist of enterprise companies.
What is most valuable?
From my experience, VMware on a private cloud is a good choice. They offer some great webinars and workshops to learn how to use the product better.
Over the last two years, they've enhanced a lot, especially in regard to integration with OpenStack.
It's great for building a virtualized environment. It features great motion mobility, its own logical distributor, router switches, load balance, firewall, etc.
For how long have I used the solution?
I have been using VMware NSX for four to five years.
What do I think about the stability of the solution?
Personally, I find VMware NSX to be very stable.
How are customer service and technical support?
They need to enhance their technical support. There is no comparison between VMware technical support and Cisco's technical support. It's one of the main criteria that everyone is looking for.
How was the initial setup?
The initial setup was straightforward. Deployment was very easy.
What's my experience with pricing, setup cost, and licensing?
VMware NSX is expensive and everything is licensed. We have to pay for each individual feature.
What other advice do I have?
Be sure to read over the documentation on their website. They announce a lot of webinars and workshops for the product. It's good marketing and you should attend them.
Overall, on a scale from one to ten, I would give this solution a rating of six.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solution Architect at Danske
Scalable, problem-free and very stable
Pros and Cons
- "Overall, I would say the solution has been quite stable."
- "The solution is very stable; there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
- "Our technical team is always looking for the solutions that they work with to offer more convenient integrations."
- "Any technical product has its own limitations in one place or another."
What is our primary use case?
We primarily use the solution in order to build a private cloud.
What is most valuable?
I'm not using it directly. Basically, for me, this is just another tool in the portfolio. I'm not the engineering staff that are next to the console and doing configurations.
Overall, I would say the solution has been quite stable.
The solution is likely scalable.
I haven't heard of any problems with the solution.
What needs improvement?
Any technical product has its own limitations in one place or another.
Our technical team is always looking for the solutions that they work with to offer more convenient integrations.
For how long have I used the solution?
I've been using the solution for around a year or so.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
There are some limitations in terms of scaling. It depends on how you would like to scale. Our engineers are using it and they don't see any problems with the scaling, however, it doesn't mean the same will work for any other organization.
Currently, we have more than 10,000 end-users. Our technical team isn't really that big. However, I can't say the exact number.
We do plan to continue to use the solution, however, we don't have plans for any big expansion.
How are customer service and technical support?
I do not have any personal experience with technical support. I can't speak to how helpful, knowledgeable, or responsive they are.
Which solution did I use previously and why did I switch?
I cannot say if there was a different solution used in our organization. It had been implemented before I arrived.
How was the initial setup?
I didn't handle the initial installation. I can't speak to how easy or difficult it was to implement, or how long it took to deploy. I wasn't a part of the process.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in the licensing process at all. I have no knowledge of how long our licenses last or how much it costs the company.
What other advice do I have?
We are just a customer and end-user. We don't have a business relationship with VMware.
We use a few different VMware products, not just NSX.
We aren't necessarily using the latest version of the solution. We usually use the latest minus one or two versions.
In general, I would rate the solution at an eight out of ten. We've been mostly quite please with it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a energy/utilities company with 1,001-5,000 employees
Comprehensive graphical interface, overall functional, and great technical support
Pros and Cons
- "Some of the key features I find most valuable are the highly graphical user interface, virtualization of networks, and Microsoft application compatibility. It has all the functionality that we require."
- "One drawback is this solution requires a lot of other products in the VMware ecosystem to have a full end-to-end operation orchestration monitoring. You have to buy a lot of add-ons to fully utilize the functionality."
What is most valuable?
Some of the key features I find most valuable are the highly graphical user interface, virtualization of networks, and Microsoft application compatibility. It has all the functionality that we require.
What needs improvement?
One drawback is this solution requires a lot of other products in the VMware ecosystem to have a full end-to-end operation orchestration monitoring. You have to buy a lot of add-ons to fully utilize the functionality.
Some additional features in the next release could be for the solution to be more directed toward the end-to-end functions, from physical to virtual monitoring. It should also include streamlined troubleshooting of our operation.
For how long have I used the solution?
I have used the solution for approximately two years.
What do I think about the stability of the solution?
The solution has been stable.
What do I think about the scalability of the solution?
I have found the solution to be highly scalable.
How are customer service and technical support?
The experience we have had with the solutions technical support has been wonderful.
How was the initial setup?
The setup was straightforward and it took a few weeks.
What other advice do I have?
I would recommend the solution. I would like to point out this is a vendor-lock-in solution, where the user might be confined to a certain vendor for some time before they can move on adopting other vendors.
I rate VMware NSX an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Cloud Consultant with 201-500 employees
Good security with improved scalability and allows for the creation of virtual access networks
Pros and Cons
- "One of the big improvements between the NSX-V and NSX-T is that in NSX-T you are no longer dependent on V-Center anymore."
- "The solution offers a very good software-defined network that allows you to create virtual access networks and is very helpful at allowing you to manage security to allow for different workloads."
- "Some configuration maximums are limiting to the user, especially when it comes to the deployment of very, very large environments."
What is our primary use case?
I work with two different companies with different large cloud environments.
This product is a software-defined network, and that allows you to create virtual access networks and managing security to allow for different workloads.
What is most valuable?
The solution offers a very good software-defined network that allows you to create virtual access networks. It's very helpful at allowing you to manage security to allow for different workloads.
One of the big improvements between the NSX-V and NSX-T is that in NSX-T you are no longer dependent on V-Center anymore. That was a huge improvement due to the fact that it allows you to take into account new cases, and have better scalability, among other improvements.
What needs improvement?
There is always room for improvement, in any solution.
In some cases, this product is very technical.
Some configuration maximums are limiting to the user, especially when it comes to the deployment of very, very large environments. There are limits to the number of firewall rules, security groups, et cetera. With the number of security groups, you can nest all these limits, however, somehow limiting the use cases may be restrictive for the free design of different use cases.
For how long have I used the solution?
I've been working with the solution for a while at this point. It's been at least a couple of years.
What do I think about the scalability of the solution?
The scalability capabilities have improved in NSX-T. It is much better than when the NSX-V version was out.
I work with two different clients, both of which are quite sizeable. They have thousands of machines and thousands of security groups.
Which solution did I use previously and why did I switch?
I didn't work with another solution per se, however, the previous triggered cloud tool that we had was by VMware. It was not really, at least at the very beginning, a tool for a software-defined network, however, there were some elements that allowed you to create customer networks practically on the fly. There were also some other network visualization techniques, which allowed you actually to encapsulate the traffic and to create networks on the fly. You had some security constructs, including tenents constructs, that you can find somehow in the VRA today. The tenant concept is also present in NSX.
What's my experience with pricing, setup cost, and licensing?
Our customers can use the solution for free, however, this comes with restrictions.
What other advice do I have?
We are consultants and integrators. We have a business relationship with VMware.
I am working with both NSX-V and NSX-T. The latest one is actually NSX-T.
On a scale from one to ten, I would rate it at an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
COO at Axians ICT Austria GmbH
Good micro-segmentation capabilities, but the technical support needs improvement
Pros and Cons
- "The most valuable features are the micro-segmentation and integrated security options."
- "The technical support could use some improvement."
- "The VMware technical support could be better. They're not always reachable and expertise is not widespread."
What is our primary use case?
We use this product for software-defined networking. We are a solution provider and we build a platform for our clients that includes it.
What is most valuable?
The most valuable features are the micro-segmentation and integrated security options.
What needs improvement?
The technical support could use some improvement.
For how long have I used the solution?
I have been using VMware NSX for a year and a half.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
NSX-T is scalable, and we have approximately ten people who use it.
How are customer service and technical support?
The VMware technical support could be better. They're not always reachable and expertise is not widespread. Especially in Austria, there are not a lot of people who are skilled.
Which solution did I use previously and why did I switch?
I have not worked with another software-defined networking product.
How was the initial setup?
We had some challenges during the installation and setup.
What about the implementation team?
We implemented this product in-house.
What's my experience with pricing, setup cost, and licensing?
The price of this product is too high.
What other advice do I have?
This is a good solution, but there is always room for improvement.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Architect Enterprise Business at Mindfire Technologies LLC
Great for protecting virtual machines; stable and reliable
Pros and Cons
- "Provides protection for virtual machines."
- "The solution is valuable in that it makes it very easy to protect virtual machines"
- "Quite a complex solution."
- "The product is quite complex and that could be an area where improvements could be made."
What is our primary use case?
Many of our customers are moving to these kinds of options in order to reduce the number of physical devices and to increase security. I'm an architect of enterprise business and we are an enterprise partner with VMware.
What is most valuable?
The solution is valuable in that it makes it very easy to protect virtual machines
What needs improvement?
The product is quite complex and that could be an area where improvements could be made.
For how long have I used the solution?
I've been using this solution for over a year.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. I've implemented it in an organization with 2.000 servers and it's fine. That is my experience. I don't have experience with larger environments.
How are customer service and technical support?
We are directly linked to VMware so we haven't needed to contact the technical support.
How was the initial setup?
We did face some challenges with the initial setup.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is a little high, particularly given that most people will not use all the features of the product. If a customer does use all the options, it is a very cheap solution but that is unlikely. For a regular user looking for normal switching, the price feels high. If it's implemented properly you can reduce the cost.
What other advice do I have?
This is a good product and I highly recommend it.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: May 2026
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