We use VMware NSX for application service deployments.
Controler at a transportation company with 10,001+ employees
A good network virtualization and security platform, but it could be more user-friendly
Pros and Cons
- "VMware NSX is a very good solution. It's also a scalable solution."
- "It could be more user-friendly, but it's manageable. When we add a specific node to this particular NSX and the configuration changes, it won't push through the errors where required, but it'll accept it. However, while using it, we will have issues. It can also be more stable."
What is our primary use case?
What is most valuable?
VMware NSX is a very good solution. It's also a scalable solution.
What needs improvement?
It could be more user-friendly, but it's manageable. When we add a specific node to this particular NSX and the configuration changes, it won't push through the errors where required, but it'll accept it. However, while using it, we will have issues. It can also be more stable.
What do I think about the stability of the solution?
It could be more stable.
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What do I think about the scalability of the solution?
VMware NSX is a scalable solution. We have about 10,000 people using it at our company.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
We are still in the process of completing the migration from the physical servers to NSX.
How was the initial setup?
The initial setup is relatively straightforward, but it takes a long time to implement this solution. You need hundreds of people to deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
VMware NSX isn't cheap.
What other advice do I have?
I would tell potential users that they need to do a high-level review of their entire data center architecture, and should not leave any specific configurations related to connectivity that would lead them to more challenges.
On a scale from one to ten, I would give VMware NSX a seven.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at a tech services company with 11-50 employees
Seamlessly scalable, secure, and supported network virtualization experience
Pros and Cons
- "It operates on a logical level, providing a comprehensive and centralized way to manage your network resources."
- "One aspect that needs improvement is the need for further automation."
What is our primary use case?
Our primary focus is to create a layer that effectively connects to the remote site. This involves optimizing and accelerating the VXLend component, which is highly popular in our setup. We usually configure VXLend to enhance disaster recovery capabilities, specifically for applications that operate within the same subnet. This approach ensures that in the event of a disaster, such as a WAN failure or when external layers are inaccessible, there's no need to change IP addresses. It allows users to connect seamlessly from any location since the servers maintain the same subnet, and data replication occurs between the data centers. The result is minimal disruption and no requirement to modify configurations during these critical scenarios.
What is most valuable?
Traditional network management often involves dealing with individual components separately while VMware NSX offers a more streamlined approach. It operates on a logical level, providing a comprehensive and centralized way to manage your network resources. This not only simplifies management but also enhances scalability. It enables us to create and adjust policies dynamically, allowing for real-time updates and enforcement so we can effectively oversee our entire data center from a single point of control.
What needs improvement?
One aspect that needs improvement is the need for further automation. We are already operating in a software-defined data center environment, and while the product is mature, there's room for enhancing automation.
For how long have I used the solution?
I have been using it for approximately three years.
What do I think about the stability of the solution?
It provides robust stability features. I would rate it nine out of ten.
What do I think about the scalability of the solution?
It provides excellent scalability capabilities. When it comes to micro-segmentation, it allows you to scale naturally. You can distribute firewall and load-balancing functionalities efficiently as your network grows. It also offers seamless integration with the physical network infrastructure, making it easy to extend your virtualized network into the physical world.
How are customer service and support?
The customer support from VMware is exceptional. Recently we encountered a critical issue where one of our virtual machines failed to start and was displaying a blue screen. Despite the urgency of the situation, we logged a support case, and within twenty minutes, we received a response. A support representative promptly called us, established a remote connection, conducted a thorough analysis, and successfully resolved the problem.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Cisco, but I find VMware to be a superior solution. The primary reason is the seamless integration that VMware offers, especially within a data center environment. When working within a data center, VMware's virtualization capabilities are all that we need. We no longer require separate hardware, edge products, load-balancing solutions, or firewall products. Everything can be fully integrated into a unified system and it allows us to accomplish everything from one console and one central point of control, making it a highly efficient and streamlined solution.
How was the initial setup?
When it comes to VMware, there are two primary options: NSX-V and NSX-T. NSX-V is known for its user-friendliness and effectiveness. Setting up SD-WAN connectivity with NSX-V is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is significantly high and it can be a hurdle for many potential users.
What other advice do I have?
I would highly recommend VMware for a wide range of users, spanning from large enterprises to small and medium-sized businesses. It's an ideal choice for those who require disaster recovery solutions or cloud extensions. Its versatility and capabilities make it a valuable choice for anyone looking to scale their infrastructure, whether it's within a data center or by extending into the cloud. I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
VMware NSX
January 2026
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Senior Consultant at a tech services company with 201-500 employees
Has the ability to provide advanced security at the micro-level, focusing on securing applications and workloads
Pros and Cons
- "One significant advantage of VMware NSX is the ability to provide advanced security at the micro-level, focusing on securing applications and workloads rather than just the network structure or virtualization-based network security."
- "The feature it can improve is essentially application-based load balancing with intelligent load distribution for applications that require redundancy and high availability."
What is our primary use case?
We're moving towards hyper-converged solutions with VMware, including NSX and vSAN. This direction has promising prospects in the market.
What is most valuable?
One significant advantage of VMware NSX is the ability to provide advanced security at the micro-level, focusing on securing applications and workloads rather than just the network structure or virtualization-based network security.
What needs improvement?
I believe we need to attain a certain level of maturity and work closely with multiple customers to make substantial improvements and achieve notable results. The feature it can improve is essentially application-based load balancing with intelligent load distribution for applications that require redundancy and high availability. This feature operates at a micro-level, specifically focusing on the payloads of applications.
To clarify further, I believe that if NSX offers this functionality along with robust security measures for application payloads, it would greatly benefit customers. Instead of investing in additional devices or appliances for load balancing and security, organizations would likely prefer to leverage NSX's integrated capabilities in this regard.
For how long have I used the solution?
We have been using this solution for the past six months.
What do I think about the stability of the solution?
As for stability, the customer I mentioned earlier is extremely satisfied with the product's stability.
How are customer service and support?
VMware doesn't have a physical presence in Pakistan. They recently initiated their operations here. However, we do have interactions with their team based in Singapore, and I must say they are quite supportive. The customer hasn't raised any complaints regarding their support. The time required for deployment can vary based on the size of the infrastructure, but typically, it can be accomplished within a two-week timeframe.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
One of our prominent clients is a major university in Pakistan, and they expressed dissatisfaction with their current solution, Sentra for SCI. They expressed a desire to transition to VMware, specifically NSX, as they are seeking hyper-converged integrations with both cloud and on-premises solutions.
How was the initial setup?
Regarding the initial setup, VMware products, including NSX, are generally straightforward to set up and deploy, so complexity hasn't been an issue.
What's my experience with pricing, setup cost, and licensing?
The implementation of VMware NSX can be cost-intensive, especially if an organization is looking for a comprehensive solution. The costs can vary based on factors like the level of conversation and discounts obtained during negotiations. Some government organizations, for instance, may find the prices relatively high, leading to concerns about budget hikes, especially when deploying the solution across the entire organization.
Regarding maintenance and support, they are typically included in the standard licensing costs for enterprise-level businesses. While these costs can be significant, many companies opt for standard licensing to ensure they have access to necessary support and maintenance services.
What other advice do I have?
The deployment of NSX security can be somewhat challenging, and it requires a thorough understanding of the organization's specific needs and objectives. To effectively implement NSX security measures, it's crucial to have a clear understanding of the applications, payloads, and various components within the network environment.
As external service providers, it's essential to work closely with the organization and gain a deep understanding of their deployment requirements. This includes identifying the specific areas and layers where NSX security measures need to be implemented. By having a comprehensive grasp of each aspect and layer of the network, we can ensure a more effective and tailored security deployment.
I would rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of SDN at a financial services firm with 10,001+ employees
Good stability and easy-to-use solution
Pros and Cons
- "The solution's customer service is good."
- "Its licensing model could be VM based."
What is most valuable?
The solution's most valuable feature is ease of use. Its filtering features work best for our business requirements.
What needs improvement?
It could be helpful if the solution's licensing model is based on the number of VMs rather than hypervisors.
For how long have I used the solution?
We have been using the solution for seven years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability as an eight.
What do I think about the scalability of the solution?
The solution's scalability depends on the licensing model.
How are customer service and support?
The solution's customer service is good.
What's my experience with pricing, setup cost, and licensing?
The solution is reasonable at the local level. But it is expensive to deploy it globally.
What other advice do I have?
I advise others to understand their business requirements. They should know if they want the solution to block some protocols or to make accurate filtering. I rate the solution as an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales Technical Consultant - Enterprise and Cybersecurity at a tech services company with 51-200 employees
Easy deployment, micro-segmentation, and scalable
Pros and Cons
- "VMware NSX offers some of the best features for security, such as micro-segmentation."
- "Despite being somewhat behind in the cybersecurity field, VMware should develop a cloud and a red team to continuously monitor for new malware and ransomware."
What is our primary use case?
The solution is primarily used for micro-segmentation for the security of virtual machines.
What is most valuable?
VMware NSX offers some of the best features for security, such as micro-segmentation. This feature allows us to define policies on a per-virtual machine basis. For example, if we have four virtual machines, we can have four different firewalls attached to each of the VMs. This allows us to monitor the traffic between each VM, as they will have to go through two firewalls or two IPs. This added layer of security provides a great benefit to those utilizing the solution.
What needs improvement?
Despite being somewhat behind in the cybersecurity field, VMware should develop a cloud and a red team to continuously monitor for new malware and ransomware. They must maintain their own cloud to do their own research, and send the resulting hashes or values to all customers using VMware NSX. This will ensure that each customer is regularly updated with the latest malware and ransomware hashes to keep their systems secure.
Web filtering is a good feature that I would like to have added to the solution.
I would like the ability to limit the bandwidth per virtual machine to ensure that I understand the throughput requirements of any application that is running. This way, I can be protected from the risks of a DoS or DDoS attack, which may require a high level of throughput. This limitation would apply to Layer 4 or Layer 5 of the network.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
VMware NSX is stable.
What do I think about the scalability of the solution?
The great advantage of VMware is its scalability and hardware independence; The solution is compatible with a wide range of server brands, including Dell, Lenovo, HP, and Cisco.
How are customer service and support?
My job was to offer consultancy, demonstrations, and conceptual approval to the VMware official team and their partners.
How would you rate customer service and support?
Positive
How was the initial setup?
Of all the cybersecurity vendors we have, the installation of VMware products is the most straightforward. The time needed to deploy depends on the purpose of the use case. Complex tasks between two data centers could take up to four days, whereas micro-segmentation would usually take only two days.
What other advice do I have?
I give the solution an eight out of ten. The solution is missing the red teams and R&D necessary to continuously receive updates from the cloud. Additionally, two other features are absent from VMware NSX which are bandwidth limitation and URL filtering.
We have two people using the solution. I'm the only architect, and the other person is mainly responsible for checking logs to determine if any resources are needed and then assigning those resources to the appropriate virtual machines.
For someone who wants to secure their data center and three-tier application architecture (database, web application, etc.), they should use micro-segmentation with VMware NSX. This would enable them to set policies on a per-virtual machine basis. For example, if each VM has two virtual NICs assigned to it, each virtual NIC would have its own firewall, policy, and IP. This way, even when two virtual machines need to communicate with each other, their traffic will pass through two separate firewalls within the server. In addition to micro-segmentation, NSX also provides switching and routing services. The use of a data center firewall can be cost-effective for enterprise customers, SMBs, and medium-sized customers. By utilizing the routing, switching, and firewall capabilities provided by the data center firewall, the load on data center switches and routing can be reduced, making it a more cost-efficient option. The throughput required by the data center firewall, be it a Fortinet or Palo Alto Checkpoint, is directly proportional to the cost. With increased throughput, the cost of the firewall will also increase. VMware NSX offloads the workload from the data center firewall, taking on the task itself. This is possible without impacting performance because it is a software firewall, so it absorbs all the load from the data center firewall, providing the same security measures as the legacy firewall would.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Solution Architect at a computer software company with 201-500 employees
I like the micro-segmentation features
Pros and Cons
- "NSX has excellent security features like virtual firewalls. I also like the micro-segmentation features, which are useful for the virtual machines inside the servers."
What is our primary use case?
Our clients are moving from traditional to virtual infrastructure, so we sold them vSphere, vSAM, and NSX to manage all the workloads inside VMware. All the VMs work just like traditional infrastructure inside an appliance.
What is most valuable?
NSX has excellent security features like virtual firewalls. I also like the micro-segmentation features, which are useful for the virtual machines inside the servers.
For how long have I used the solution?
I started working with Nutanix NSX last year.
What do I think about the stability of the solution?
I rate NSX eight out of 10 for stability.
What do I think about the scalability of the solution?
NSX is easy to scale.
Which solution did I use previously and why did I switch?
We sell Nutanix, Dell EMC, HPE, and IBM. Right now, I'm working with IBM Storage and Power Servers. We have Pure Systems, too, but I'm still new. It's my first week at the company, so I'm still studying other vendors that I'm unfamiliar with.
How was the initial setup?
I'm not implementing. I am selling the solution. You can use it on-prem or in the cloud. If you are using SRM, including NSX in your workloads makes things easier. You can easily move everything, including the network security and several layers inside the appliance, to the cloud or any other site.
What's my experience with pricing, setup cost, and licensing?
VMware has a subscription and perpetual license. In the New Year, they're changing many things about the licensing model. Previously, NSX was licensed according to the number of sockets inside the appliance, so we bought VMware licenses based on that. However, that may have changed this year. We are still contacting the vendors to understand the new licensing strategy.
What other advice do I have?
I rate VMware NSX nine out of 10. I recommend it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Lead Infrastructure Architect at a hospitality company with 10,001+ employees
Overly complex, initial setup could be simplified, but the migration methods are good
Pros and Cons
- "The migration methods are the most valuable aspect of this solution."
- "It needs to be cheaper."
What is our primary use case?
We were using VMware NSX for high availability.
We recently used it to migrate a way to the public cloud.
What is most valuable?
The migration methods are the most valuable aspect of this solution. The rest is just overly complicated.
What needs improvement?
We had some issues with the cloud version.
It needs to be cheaper.
We are stopping its use. We won't need it because we'll be using cloud-native.
For how long have I used the solution?
The company has been working with VMware NSX for six years.
I have hands-on experience with VMware NSX.
It was on-premise, but we just used it to do cloud migration to VMC, and it will be removed after that.
What do I think about the stability of the solution?
The on-premises version of VMware NSX was not stable, but it was for VMC migrations.
What do I think about the scalability of the solution?
The on-premises version of VMware NSX is not scalable.
The cloud version is most likely fine. I couldn't really say, but after the on-premise system was implemented, everyone was afraid of change. It was really flaky.
We don't have a large number of users. It is not used as such by people; it is a piece of infrastructure software.
There would have been less than half a dozen, not very many.
How are customer service and support?
I personally have not had any contact with technical support.
How was the initial setup?
The initial setup is complex.
What about the implementation team?
TCS assisted us with the installation.
What's my experience with pricing, setup cost, and licensing?
If five is a good price and one is a high price, I would rate the price a one out of five.
What other advice do I have?
I would not recommend this solution to others.
As a technical solution, I would rate VMware NSX a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Key Account Manager - Catalonia and Baleares Islands at a tech vendor with 10,001+ employees
Integrates perfectly but must be purchased as part of a bundle package
Pros and Cons
- "The dashboard is comprehensive and easy to use."
- "The solution is only sold as part of a bundle and not as an individual product."
What is our primary use case?
I used to sell the solution as a bundled package. My role was to find the best solutions for customers from various vendors and work with our pre-sales and solution architecture departments to present these options. I provided high-level advice and my colleagues provided technical details.
Our customers used the solution for segmentation and automation to secure workloads in their lower computing layer. One customer was CaixaBank, an important financial institution in Spain.
What is most valuable?
The dashboard is comprehensive and easy to use.
The solution integrates perfectly with F5, Check Point, and other applications. Integration with vendors is very important for customers. For our CaixaBank deployment, the solution performed these integrations which included defining, automating, and applying different rules and security functionalities.
What needs improvement?
The solution is only sold as part of a bundle and not as an individual product. Some customers only need vSphere or NSX for their use cases, but account executives focus on bundles so this is a problem.
Account executives need to talk with both systems and security staff to get a full picture of the environment's requirements. For example, systems staff have no need for the solution so they will never deploy it.
For how long have I used the solution?
I have been familiar with the solution for three years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable and can handle deployment to thousands of devices with no issues.
How are customer service and support?
Technical support is very, very good. Staff work hard to understand new functionalities or bug fixes that are released monthly.
How was the initial setup?
The setup depends on the project scope. For example, CaixaBank's project had a very large scope that was divided into many different parts. Deployment took one year but the project is still ongoing.
Good deployments depend on an assessment phase where you talk with different departments before defining objectives. Discussions should occur both with systems and security staff. With proper pre-assessment, the solution operates and integrates perfectly.
What's my experience with pricing, setup cost, and licensing?
The pricing is higher than other options from Palo Alto, Fortinet, and Cisco because it is sold in a bundle.
Customers do not know the individual price of the solution so they compare the package pricing to competitors. The solution should offer stand-alone pricing so it can be accurately compared to other options.
Which other solutions did I evaluate?
There are many solutions in the market that offer similar functionality and characteristics.
Palo Alto, Fortinet, and Cisco offer lower prices because they are considered legacy. Segmentation is very detailed so many customers prefer legacy options for peace of mind.
The solution is a very, very good product that is perfect for customers who have good technical support.
What other advice do I have?
I recommend the solution and rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: January 2026
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