Voice Essentials completes your SCV instance & maximizes efficiency and outcomes.Equip your agents to handle calls with ease with sentiment advisor, ambient knowledge, and network quality gauge. Increase efficiency with visual voicemail, after call work, and both agent and contact center wallboards. Organize your contacts & expand your reach with Voicemail Drop for High Velocity Sales & Mass Provision Users.
| Product | Market Share (%) |
|---|---|
| Voice Essentials for Service Cloud Voice | 0.1% |
| Strider Defend | 1.0% |
| Stardog Enterprise Knowledge Graph Platform | 1.0% |
| Other | 97.9% |
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