WatchGuard EPDR Reviews

We are a solution provider and this is one of the products that we implement for our clients.

This solution is used to assist cybersecurity.

This solution has different modules.

The most valuable module is antivirus, which has a whitelist mode that will block everything other than approved transactions. This gives us the ability to define different profiles in terms of the level of protection.

The patch management module is very important.

The systems management module, which can be used for asset inventory and for remote support, is very good.

This solution can scan the entire network and discover all of the systems where it is not installed.

Improvements could be made in terms of how the reporting is structured.

We have been dealing with Panda Security Adaptive Defense for about two years.

My clients have not told me about any trouble with stability.

I have not had any feedback about scalability.

Technical support is always available and I work with them a lot. They are excellent.

I have not sold security solutions other than what is offered by Panda. However, I have personally worked with tools such as Kaspersky. The main difference with Panda is that it uses goodware instead of malware. All other antivirus solutions block know viruses using their definitions, whereas Panda, on the other hand, allows known software and applications and blocks everything else.

The initial setup is very straightforward.

The price of this solution depends on the number of licenses that you are purchasing.

This is a very good product. It may feel that it is a bit more expensive but in my experience, it is easily worth it. The core functionality of the product is very impressive and I recommend that people use it. That said, there is always room for improvement.

I would rate this solution a nine out of ten.

I work in a company that implements firewall solutions. I am a systems integrator, not a customer. In the simplest sense, my primary use of this solution is to have as an option for our clients.  

In our company, we try to use every product we sell and implement in order to know how it works and if it is any good. We cannot represent products well if we are not familiar with them.

Panda Security has improved my organization because it gives us another option to present to customers and potential customers to fit their needs and usage.  

In essence, Panda Security is a lot like every other antivirus product. It has protection from zero-day exploits which is the most important feature out of any of the solutions. It is similar to zero-day malware or ransomware protection in that it can protect you from anything that you need protection from that is yet unknown. 

Panda Security has a feature to block any unknown process and that is what is best about it.  

Another valuable feature is the ease-of-use. We have one big client — big for our country — that has 250 licenses. I think they are very satisfied with Panda Security because it is quite simple to use. Users just want to have something that is more easy-to-use and that is it. They don't care a lot about everything else.  

The product can improve in several ways. I think the most important improvement would be in the area of modification. They have add-ons that can be used to add functionality to the base package like encryption or patch management. But they could do much more to improve the catalog of modifications and offer more. My impression is that they only have a few options. I'm not sure if they have an iOS version. I know that they have an Android version. But they could be improving and expanding the product options much more to make it more universal and with more capability.  

I have been using Panda since coming to this organization but my previous company did work with the product as well. So in total, I have been using it for two years, more-or-less.  

It is quite a stable solution. I have never seen or experienced any issues with it.  

The scalability of the solution is very good. It can be expanded very easily. They just add your licenses on the portal since it is on the cloud. When they add your licenses to the portal you are ready to use it.  

In my company, we have about 30 users using the product. We have clients who have up to about 250 users.  

The initial setup is not complex. Once you go through the setup of one console, it is easy to use. But it always depends on the customer. How many applications they have to allow requires additional setup.  

The pricing for Panda is reasonable. It is cloud-only at a reasonable cost. It is set as price per seat.  

Advice that I would give to anyone deploying Panda Security is to tell them to block every process except the known ones. In this case, you will start in the best situation and with the safest approach. It is better to block every unknown or new process because these can be threats. You can then unblock those that you want to have running. For example, if you add new processes or discover processes that were blocked and should not be, you can just unblock or add them.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as about an eight out of ten. They still need to improve a lot of features and they need to work on and add to the knowledge base that can be accessed by users and customers.  

If they add the features for expanding the add-ons and improve their mobile application support, that would give them a nine out of ten.  

We use this solution for all the processes in our environment. When we test processes, we put it in audit mode where it basically launches itself. It tests the applications and processes that are used, and then it restructures the entire environment. You turn it on protective mode so that every time a new process starts in the environment, the administrators are notified. This allows the administrators to decide if they want it to route wired or not.

The feature I find most valuable is the advanced search engine. It is really easy to drill down by the logs to search for any connection from any user station. It allows us to easily figure out if any station is, for instance, connecting to Russia, China, Korea or any other place. So one can easily drill down and get a good overview of which applications you are using that are connecting a player to the next local operation center. It is then very easy for the security operation center to figure out if they are under any threats. 

What I like about this product is the pitching and versioning of the application itself and I would like to use it for the documents and the public protection. I would like to see better data protection, for instance using fingerprints to log in.

The solution is very stable and does not slow down the system at all.

Panda is very scalable and it is easy to compare to other machines that come into the process on a daily basis. We currently have 100 users on his program. Then we have one administrator and one supervisor who decide whether the software is compatible. 

The technical support is excellent. The technical team knows what they are doing and any request or question we have, gets fixed within a matter of minutes.

We used SSPS antivirus program for our clients, as well as AVG AntiVirus. We had a chance to test Panda Security before putting it in production. When we saw the capabilities of the program, we decided to switch to it. 

The setup is really easy, you only install the Panda Security Adaptive agent, and it will show you the basic information about the system. Then you can switch to whatever you want function you need, like to manually run the scans and force the system to update itself. The program is really easy to maintain.

We used an integrator and his support team. We are also resellers of the product.

We definitely saw a return on investment.

The capabilities of the extra search engine cost a little bit more and the availability of extra lifetime amounts to about 100 Euro's per company per year. I don't think that is expensive. My advice to others would be that they should first try it out a few solutions before they decide which solution is the best for them. Test it first to see the possibilities of the product. 

There are a few options to change or improve, but so far the product is very good. I will rate it a nine out of ten.

• Ease of setup and deployment
• Support readily available

Reduced the number of malware/virus issue encounters and dashboard alerts providing better visibility. Could patch and deploy updates to Windows and third-party applications, and the email protection did its job. They also helped in Asset tracking.

Needs a service desk system to link up with endpoint protection and email protection.

Four years.

None, but ensure you test Panda updates/upgrades prior to a company-wide rollout.

None, it is scalable. Licenses are processed quite quickly.

A nine out of 10.

We were on ManageEngine and Symantec, then moved to Panda Cloud and used the service desk of ManageEngine.

Required uninstall of some previous clients which were older than the Panda uninstaller, but in two days, we were migrated over.

Normal package works great, the advance option gives you more application awareness for a more controlled approach, and also forensic analysis, which opens one's eyes to how these malware programs operate.

We looked at Eset, F-Secure, and Trend Micro.

It worked well for the time we had it in, and local support was great! If an issue had to be escalated, international remote support was provided.

Most of the products out there are quite good. Know how you would prefer to manage them.

We are very satisfied with the product. It's a very good product.

The interface is great.

There could be improvements to the PC policy. For example, they could improve policies related to the software to disable, folders and files and patch updates for Windows workstations and machines.

We have been using this solution for five years, primarily with our customers. We are using version Fusion 360, and it is deployed on-premises.

It is a stable solution.

It is a scalable solution. We have 70 customers with five PCs per customer.

The technical support is very good.

The implementation was difficult. When installing Panda Security Adaptive Defense on a customer's PC, it must download the agent and then run agent files to set up the product.

The price is very reasonable and does not cost a lot. It is €30 per PC per year.

I rate this solution an eight out of ten.