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WatchGuard EPDR pros and cons

Vendor: WatchGuard

4.2 out of 5

37 reviews
96% willing to recommend

Pros & Cons summary

WatchGuard EPDR features an advanced search engine and strong blocking mechanism, enhancing security with device control like USB management and effective patch management for Windows and Linux. It excels in detection accuracy but faces issues with DNS security, performance, and bugs. The managed detection system responds swiftly, but improvements are needed in reporting and Linux installation, which currently requires using command line. False positives when installing software also pose challenges.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

WatchGuard EPDR offers a valuable patch management module that allows companies to manage patches for Windows and Linux systems efficiently.

WatchGuard EPDR provides exceptional protection from malware with high accuracy in threat detection and minimal false positives.

The remote management features of WatchGuard EPDR, including the ability to set default admin accounts on all machines through the console, are highly valued.

WatchGuard EPDR's managed detection and response system boasts a quick turnaround time for enabling alerts, typically less than two hours.

WatchGuard EPDR is praised for its ability to block unknown processes and prevent security circumvention through password protection.

CONS

WatchGuard EPDR's Linux installation requires improvement with the addition of a package installer rather than relying on the command line.

Gaps exist in file classification between malware and safe files, causing potential issues.

The DNS security feature lacks comprehensive functionality and should be enhanced.

Effective remote desktop usage and better handling of legitimate software blocking need attention in Panda Security Adaptive Defense.

Better hardware scanning and network monitoring capabilities are required to detect and manage validity and security efficiently.

WatchGuard EPDR Pros review quotes

FH

Consultant at DNS a.s.

Jun 26, 2019

The feature I find most valuable is the advance search engine.

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System Engineer at a tech services company with 11-50 employees

Mar 16, 2020

Panda Security solution has a feature to block any unknown process and that is what is best about it.

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Managing Director (BsC Computer Science) at Bontle ICT Solutions

Apr 8, 2020

The patch management module is very important.

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WatchGuard EPDR

Free Report: WatchGuard EPDR Reviews and More

Learn what your peers think about WatchGuard EPDR. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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RR

Cloud Solutions Architect at a tech services company with 1-10 employees

May 1, 2020

The most valuable feature is the web filter application control.

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Competitive Engineer at a tech vendor with 1,001-5,000 employees

May 10, 2020

It's very easy to deploy, we don't have any problem or issues. It's most full automatic. It basically takes the assumption that everything is supposed to be a suspect; files, processes, URL accesses, and so on.

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CEO at Sentree Systems, Corp.

Jun 28, 2020

Their remote management (RMM) is very good.

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reviewer1488816

Senior IT Administrator for Global Group at a manufacturing company with 501-1,000 employees

Jan 25, 2021

The protection from malware is the most important feature. It has some endpoint information about the vehicle of the virus, malware, etc. It is also stable and easy to install, and they also provide good technical support.

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FH

IT-Leiter at Spiekermann GmbH

Feb 23, 2021

The product so far has been good at protecting us. We haven't faced a breach.

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reviewer1673310

Technical Analyst - Desktop at a manufacturing company with 501-1,000 employees

Sep 17, 2021

It prevents our users from circumventing security. Everything is password protected so they can't get into it. They can't uninstall it. They can't do anything.

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Minos Pitsillides

IT Director at IT-Flow ltd

Apr 5, 2022

Great technical support staff.

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Show 10 more reviews (out of 33)

WatchGuard EPDR Cons review quotes

FH

Consultant at DNS a.s.

Jun 26, 2019

I would like to see better data protection.

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System Engineer at a tech services company with 11-50 employees

Mar 16, 2020

They need to expand their offering of add-ons to enhance capabilities further.

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Managing Director (BsC Computer Science) at Bontle ICT Solutions

Apr 8, 2020

Improvements could be made in terms of how the reporting is structured.

Read full review

WatchGuard EPDR

Free Report: WatchGuard EPDR Reviews and More

Learn what your peers think about WatchGuard EPDR. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

RR

Cloud Solutions Architect at a tech services company with 1-10 employees

May 1, 2020

The Linux installation is performed on the command line and they need a package installer for that operating system.

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Competitive Engineer at a tech vendor with 1,001-5,000 employees

May 10, 2020

The gap between the two final conclusions is a problem, whether or not a file is known to be malware or is known to be safe.

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CEO at Sentree Systems, Corp.

Jun 28, 2020

The only part I really don't use as much is their firewall. It's a bit superfluous. Most people have their own firewall in place, so they don't really need that part portion of the solution.

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reviewer1488816

Senior IT Administrator for Global Group at a manufacturing company with 501-1,000 employees

Jan 25, 2021

It needs some improvements in the DNS security feature. Currently, it does not have full DNS security. It only has semi-DNS security, which can be improved. It is an important feature for us, and it would be really good if they can improve the DNS security feature. Our group has some plans to change to Cisco AMP, which has features such as DNS, Umbrella. We are trying to learn about Cisco AMP and compare it with Panda.

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FH

IT-Leiter at Spiekermann GmbH

Feb 23, 2021

Occasionally, we suffer from little bugs that give us the wrong message.

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reviewer1673310

Technical Analyst - Desktop at a manufacturing company with 501-1,000 employees

Sep 17, 2021

It needs improvements in its EDR and its ability to manage all the nodes. I'd like better communication between the console and the nodes, so I don't have to remote into each individual machine that's having an issue with the protection.

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Minos Pitsillides

IT Director at IT-Flow ltd

Apr 5, 2022

Needs a better way to scan the hardware to detect whether it's valid.

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Show 10 more reviews (out of 33)

Product Categories

Product Categories

Endpoint Protection Platform (EPP)

Endpoint Detection and Response (EDR)

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Product Categories

Product Categories

Endpoint Protection Platform (EPP)

Endpoint Detection and Response (EDR)

Popular Comparisons

Popular Comparisons

CrowdStrike Falcon vs WatchGuard EPDR

Microsoft Defender for Endpoint vs WatchGuard EPDR

Fortinet FortiEDR vs WatchGuard EPDR

SentinelOne Singularity Complete vs WatchGuard EPDR

HP Wolf Security vs WatchGuard EPDR

Cortex XDR by Palo Alto Networks vs WatchGuard EPDR

Microsoft Defender XDR vs WatchGuard EPDR

Huntress Managed EDR vs WatchGuard EPDR

Tanium vs WatchGuard EPDR

WatchGuard Firebox vs WatchGuard EPDR

Fortinet FortiClient vs WatchGuard EPDR

Trellix Endpoint Security Platform vs WatchGuard EPDR

Trend Vision One vs WatchGuard EPDR

Symantec Endpoint Security vs WatchGuard EPDR

Check Point Harmony Endpoint vs WatchGuard EPDR

See all alternatives

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