

CrowdStrike Falcon and WatchGuard EPDR are cybersecurity solutions offering distinct features for different user needs. CrowdStrike Falcon has the upper hand with its advanced threat detection and high efficiency, though it comes at a higher cost compared to the budget-friendly WatchGuard EPDR.
Features: CrowdStrike Falcon includes advanced endpoint detection and response capabilities, optimized system performance, and AI-driven real-time threat detection that does not require continuous scans. WatchGuard EPDR is noted for its patch management, robust malware protection, and integrated management features, providing a traditional antivirus approach.
Room for Improvement: CrowdStrike Falcon could benefit from better dashboard customization, improved integration with other technologies, and reduced false positives. It also faces challenges with legacy system compatibility. WatchGuard EPDR could enhance its offering with virtual patching for unsupported systems, improved data visualization, and better performance to reduce processor load.
Ease of Deployment and Customer Service: CrowdStrike Falcon offers deployment in public, private, and hybrid cloud environments, praised for straightforward setup and solid technical support, though response times can vary. WatchGuard EPDR is easy to use, even for non-technical users, with generally helpful support, though response time improvements are needed for both providers.
Pricing and ROI: CrowdStrike Falcon's premium pricing is often justified by its functionality, delivering significant ROI through increased efficiency and reduced operational costs. WatchGuard EPDR offers a more affordable option, appealing for budget-conscious users while still providing solid security features. Both products offer trial options for assessing capabilities.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
WatchGuard EPDR is very competitive regarding its scalability.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
It is very stable with no hanging problems.
WatchGuard EPDR is a very stable solution and is not resource intensive.
The stability is approximately a seven to eight out of ten.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
It is worth the money and provides good return on investment.
The pricing is slightly high, but the product quality justifies it.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
The detection capabilities for malicious activities are effective.
The EDR has a high accuracy rate with only a few false positives.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 7.0% |
| WatchGuard EPDR | 2.1% |
| Other | 90.9% |

| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 8 |
| Large Enterprise | 2 |
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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