With more than 30 years of experience, Softworks is one of the top providers of Workforce Management Software. Our mission is to provide cutting-edge technology, a measurable return on investment and exceptional customer service.
Our powerful workforce management systems address just about any workforce challenge across all major industries. By offering a complete solution for all your workforce needs, we aim to simplify, automate, and streamline the process of managing your workforce.
| Product | Market Share (%) |
|---|---|
| Workforce Engagement Management | 1.2% |
| Genesys Cloud CX | 22.7% |
| NICE CXone | 16.0% |
| Other | 60.1% |
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