Worksoft Certify Reviews

Our main use case for Worksoft Certify is front-end automation, and we're also looking at offline testing where we can leave Worksoft Certify running while we go offline, so there's continuous testing.

I am not the day-to-day user myself, but many members of my team are.

We're getting good value from continuous testing management, and the fact that it's also codeless is valuable. It requires minimal to no coding at all, helping to ramp up the knowledge for our testers. I've not heard of any issues related to integration from our team.

Based on my colleagues' feedback, there are still some minor issues concerning continuous testing, particularly related to the timeout feature. Overall, we don't have major issues with it. We are satisfied with the functionality part.

I have been working with Worksoft Certify for a couple of years.

It's stable. I would rate it a nine out of ten for stability. 

I would rate the scalability of Worksoft Certify a nine out of ten. We are an enterprise company. It covers companies of all sizes.

Their technical support is responsive, which is good, and their solutions are timely. We just had a couple of instances that took a bit longer, but overall, we are satisfied.

Positive

The initial setup is not so complex, but it still needs some work. Overall, it's pretty easy and straightforward. Our deployment model is hybrid.

I am not certain which competitors Worksoft Certify has on the market, but Selenium is always present. Additionally, a few AI-driven automation tools are emerging.

We are not using any AI integration with Worksoft Certify yet, but I think they are coming up with AI-supported features.

I can definitely recommend it to other users. I would rate Worksoft Certify a nine out of ten.

My current use case for Worksoft Certify is mainly for test automation with SAP.

Worksoft Certify helps in reducing regression cycle time because manual testing takes substantial time and can lead to errors. With Worksoft Certify, it will definitely help reduce resources as time and ROI will also increase.

I have used Continuous Testing Manager (CTM) to run some tests, and it is based on lights-out testing, which helps significantly with overnight execution. CTM is effective for managing the testing process because it is helpful; you don't have to sit in front of the machine and see the execution, as you can schedule the executions and see the results.

Worksoft Certify is a no-code tool that works effectively with SAP, and I appreciate all the features compared to other tools.

Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.

Reporting for Worksoft Certify is also excellent; we have the BPP reports customized, and recently WRS has been implemented, so all these features are beneficial.

If any AI-powered features are included, that would be great. We've already seen the beginning of self-healing capabilities, but additional integrations with AI would be beneficial. Focusing more on AI and its integration with Worksoft would really help enhance our processes.

I have been working with Worksoft Certify for more than 12 years.

For stability, I would rate Worksoft Certify a nine out of ten.

For scalability, I would rate it as the best.

I would rate their technical support a nine out ten. I am satisfied with it.

Positive

The setup process for Worksoft Certify is quite easy; it requires just installation to use it. I have worked in many different environments, including both on-premises and cloud options such as AWS.

We purchased Worksoft Certify through a partner because we are a vendor.

I would rate the pricing for the product as reasonable. As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.

I can compare Worksoft Certify with Selenium, as we need to write code in Selenium but not in Worksoft Certify, and other tools such as Katalon Studio can also be compared with Worksoft Certify.

Overall, I would rate Worksoft Certify a nine out of ten.

We primarily used Worksoft Certify to automate SAP applications, and it is also well suited for web application automation as well.

Worksoft Certify has improved in many places in my organization, mainly in automating SAP applications. It helped reduce manual testing efforts and it's minimizing the chances of human error. Its well suited to automate both SAP and web applications made it highly adaptable to our needs. With its integration into our Agile and continuous testing workflows, we were able to deliver faster and with greater confidence. Overall, it has enhanced the efficiency and quality of our testing process.

SAP objects don’t usually change much, but I found the dynamic object identification really helpful for web apps as well as SAP like after upgrade when something is changes. It helps keep the scripts stable and saves time on maintenance.

From my experience, Worksoft Certify is a good tool for automating SAP, and it also works fine with web apps. But while creating or running scripts, we do face some automation abort issues, which break the flow and need rework. Also, sometimes it feels a bit slow, especially when running more scripts together. If the speed and stability can be improved, that would really help. We are using CTM for scheduling and managing runs it’s useful, but there’s still some scope to improve things like live monitoring and checking results more easily.

I have been using Worksoft Certify for three and a half years.

From what I’ve seen, it scales well. We started with fewer scripts and later added more without issues, especially with CTM handling the runs. But yeah, we need to plan properly to manage the load smoothly.

Customer service and support were good overall. I’d rate it around 80% based on my experience.

Positive

I have only experience with Worksoft Certify itself, so I'm not completely aware of other products for comparison.

Yeah, the setup and license cost is a bit high as per I known but if you’re working mostly on SAP, it’s worth it definitely. You just need to plan based on your project and how much you’ll use it.

I can perfectly recommend this product to others because Worksoft Certify is very user-friendly and we can easily automate the test cases. I would be interested in being a reference for Worksoft. The vendor can contact me if they have any questions about my review. I rate Worksoft Certify eight to nine out of ten overall.

In my company, the solution is used for SAP automation.

The technical support of the product is an area of concern where certain improvements are required.

I have been using Worksoft Certify for more than three years.

I am satisfied with the tool's stability. There have been no issues with the product's stability.

Stability-wise, I rate the solution a seven to eight out of ten.

The tool's scalability features did meet my company's goals. Scalability-wise, I rate the solution a seven to eight out of ten.

The solution's technical support was pretty good. There is a ticketing system and a call system to contact the product's support team.

I rate the technical support a six to seven out of ten.

Neutral

For automation purposes, my company works with multiple open-source tools, like Selenium and Java, along with a few license-based tools, like Worksoft Certify, QuickTest Professional, HP ALM, LoadRunner, IBM Rational Performance Tester, and OpenText Silk Test.

The solution is deployed on an on-premises model.

There is a separate team in my company who has taken care of the product's deployment phase.

I chose the tool for my company since it suits the purpose for which I use it.

A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.

The tool is good for dealing with end-to-end testing scenarios in our company, and in my organization, we use it for SAP testing.

The tool is useful for functional testing, and it did add some value to my company.

The tool is useful to automate business workflows. My company used the product to automate the test cases for whichever systems were under testing phases.

I used the low code automation functionalities provided by the product. I did not use the scriptless test automation feature of the tool.

I rate the overall tool an eight out of ten.

It serves as our primary automation tool, specifically utilized for testing purposes. The tool predominantly finds application in functional testing and integration testing for our customers.

The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

The primary area for improvement is the support service. The support process can be time-consuming, with tickets sometimes remaining unresolved even after considerable follow-up. Also, it doesn't offer a training or trial version for users to explore the tool before committing. Enhancing direct connectivity between radio and Worksoft Certify would streamline and improve efficiency. Although there are YouTube videos for specific features, the Worksoft community lacks corresponding content. This has been a common concern among users who find information on YouTube but struggle to locate it on their community portal.

I have been working with it for over eight years now.

I would rate its stability capabilities eight out of ten. Stability concerns are significant in automation, especially when dealing with new applications or features. Challenges arise in assessing the feasibility of automation without adequate support.

I would rate the scalability ten out of ten. At the moment, we are involved in four distinct projects out of the overall portfolio, which consists of around thirty projects. The focus is primarily on high-scale business initiatives.

While having a partner with dedicated support can help in critical situations, as a customer, the overall support experience might not always meet expectations. It often involves multiple calls and explanations to various teams across different locations, making it a bit cumbersome. I would rate it six out of ten.

Neutral

The initial setup was straightforward. I would rate it nine out of ten.

The deployment typically takes one to two weeks. The first step involves setting up the database, determining the server specifications, and installing the servers based on the specific requirements and data activities of the project.

While I acknowledge that it's a good tool, the challenges with support are notable. Despite the tool's excellence and the introduction of new features, the ground-level implementation should align with the promised benefits. In comparison to other tools in the market, some offer superior support and features. However, it's worth noting that it remains one of the best tools for learning, especially for users who might not have many alternatives. Overall, I would rate it ten out of ten.

Worksoft Certify is an automation tool used for functional testing.

Worksoft Certify Mostly is an easy-to-learn tool and does not require any extensive training. It is easy to record and play this tool. Anybody can learn and start working on the solution. As per industry standards, Worksoft Certify is the first choice for SAP applications. It has a lot of built-in objects and repositories for SAP applications.

The solution's support could be improved. Worksoft Certify's support team should respond more promptly when we are stuck with certain issues and looking for a solution. They have been helpful so far, but quick conversations can happen if they function within the timelines.

Worksoft Certify has already come up with a new tool, a continuous testing manager for lights-out testing. It's good that they are working in those areas to develop new tools to support the lights-out testing. Worksoft Certify should also try to develop some solutions that can be more beneficial for non-SAP applications, like web-based automation or Excel-based automation. Worksoft Certify can be made more robust in those areas.

I have been using Worksoft Certify for four years.

I rate Worksoft Certify a seven out of ten for stability.

Worksoft Certify is a scalable solution. I rate Worksoft Certify a seven out of ten for scalability.

Worksoft Certify is priced higher than most tools. I rate Worksoft Certify an eight out of ten for pricing.

Different solutions are available per the client's needs, but I still recommend Worksoft Certify as the number one or number two choice for SAP-based applications. For EPC and SAP, Worksoft Certify would be the first go-to choice.

Overall, I rate Worksoft Certify an eight out of ten.

It is used for codeless automation. I am using its most recent version, and it is on-premises, but we are using it through some virtual machines. It is installed on some virtual machines, and by accessing those virtual machines, we're using Worksoft Certify.

It is codeless. Typically, you have to write code in Java, Python, or another language to automate web applications or ERP applications, but Worksoft Certify is completely different. You do not need to do any coding, and you do not need to know any coding language for automation. It is completely a techno-functional tool. You can just enable the application that you want and start automating. 

There are certain tools in the market for writing the code, but they are not supported with some of the ERP solutions available, such as SAP, Oracle, etc. Worksoft Certify is not like that. It supports each and every ERP solution available in the market.

An organization doesn't need to hire new people for automation. For example, if you already have people who are well versed in SAP, you can just train them on this particular tool, and they'll be able to do automation for you. You do not need to hire any new resources for this particular tool, and even if you are hiring, you would need a less number of people. It saves costs in terms of resources. 

Scheduling and lights-out testing are very easy. You can schedule any number of test cases on a recurring or on-demand basis. So, you can run any number of test cases. Test maintenance is very easy, and you can very easily manage all your tests, which also saves cost. So, it saves costs in terms of resources and maintenance.

The Worksoft Capture feature is most valuable. For example, if you are creating a sales order in SAP, you do not need to go to each field and do everything. You do not need to write code for each and every line. You can just turn on the Worksoft Capture feature and manually perform your actions. It will capture all manual actions, and it will give you the steps. It will write the steps for you. 

They have a scheduler in Execution Manager, but it is not customizable. Its UI needs a lot of improvement. The lights-out testing is a bit difficult with that particular tool, and it needs a lot of improvement. Of course, there are so many integration options with Worksoft for execution, but when it comes to Execution Manager, which is their own tool, there is a lot of scope for improvement.

The integration with mobile needs to be improved. Initially, they used to support certain applications, and now, they are supporting all the web applications, but with minimal knowledge, it's very difficult for any tester to automate web applications. That's where they need to improve a lot. They are already working on it. They have given additional features, and with the help of those features, you can easily automate, but they need to keep making it easier for business users who do not want to get into each and every technical aspect of it. They just want to capture the actions. It is working fine with SAP, but they have to concentrate on web applications. They also need to support Safari, as well as macOS, better.

If you keep on running it for a long time without removing unnecessary things, the load on the database increases, which impacts the performance of the tool. Sometimes, it hangs or is slow. We have faced this situation with the earlier versions, such as version 9, but in the current version, there is an improvement. The slowness has drastically reduced, but a lot of improvement is still required in this particular area.

Another negative of this tool is that its license is costly. It is a bit more expensive than other tools.

I have been using this solution for close to six years.

Its stability is very good. It is reliable.

Its scalability is very good. We are a very big organization. In my team, we have close to 14 automation engineers, but there are so many other projects where Worksoft is used. I don't know the exact number, but it would be very high. Its usage is not extensive because it is mostly being used for ERP applications. 

In my previous organization also, it was implemented for many projects.

Their support is excellent. When you raise a ticket, within a day, you get the solution. If they're not able to resolve the issue at their end, and it is on our side, they connect with us and show us what exactly is happening. They check everything. 

Its initial setup is very simple.

It was implemented in-house. We get some files that we can directly install, and that's it. We do not need to do anything other than double-clicking the given files, and it creates everything automatically.

It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything.

Tricentis Tosca is a strong competitor. Worksoft Certify is more expensive than Tricentis Tosca. The solution that we use depends on a client's choice. 

In the long run, most people will prefer non-coding tools, where 0% coding is required. It is, for sure, a tool that would be useful, but there is only one hiccup. If you are executing tests multiple times, you'll have various results, such as pass, fail, etc. When you are running it for so long time, the file size on the database will keep on increasing. So, you have to keep on doing the maintenance. For example, if you need the results for 2018, you should download everything. You would need some kind of storage.

In many organizations, the managers think that if they hire one or two resources with Worksoft knowledge, they can train everyone in their team, and build a good team, but that's not going to happen in the short run. That's why I advise having two to three dedicated people to train other people and build a team. With only functional team members, it is very difficult to build a proper automation team. I have seen an automation team that wanted to train 20 people. Currently, we are training 100 people. There are three of us who are training 100 people, which doesn't work out very well. So, there should be a few dedicated people for training and implementation. 

I would rate Worksoft Certify an eight out of ten. It is a fantastic tool. Its maintenance is easy. Building test cases is easy, and planning is easy. Almost everything is easy, but the look-and-feel of the Execution Manager scheduler is not good, and currently, customization is not available, and product creation is not available.

We use the solution in pharmacy and retail.

We focus on automation solutions for SAP, Oracle, and Salesforce. Worksoft Certify is developed and designed to support these platforms. It matches what we want to achieve, providing capabilities in process mining and generating process documentation from these cases. Additionally, it can create RPA bots to execute tasks in production, making it a meaningful tool.

Worksoft developed a tool to support ERP testing. All prebuilt functions are good at steering the application when the test is executed.

Some features are missing from a testing perspective. You need to know how to connect everything to create requirements and stability metrics for the routine.

I rate the solution’s stability a seven out of ten.

You can scale it as you want. Just install it properly. It is suitable for enterprise customers.

I rate the solution’s scalability a ten out of ten.

The initial setup is easy and can be completed in two days. The team provided good support. 

I rate the initial setup a nine out of ten, where one is difficult, and ten is easy. 

They conducted marketing research through some external agencies, which reported an ROI of 583% over a five-year period. This is quite significant. You don't need people to edit test cases manually; instead, it creates and runs tests automatically whenever you wish, even after working hours or at any time.

The tool is worth the money.

The usability of test cases and running tests overnight is a definite advantage of Worksoft Certify. This provides great visibility into the process. One notable feature of Worksoft Certify is its support for SAP migration. For example, it fully supports SAP migrations. Many customers use ECC, which is becoming a legacy and must migrate to SAP S/4HANA. You can create your test cases in ECC and run them later in S/4HANA. It saves a lot of time. Additionally, you can perform parallel testing to ensure that the new functionality implemented in S/4HANA matches the legacy system.

I recommend Worksoft Certify because of its stability. The company has been in business for almost thirty years, maintaining the same customer base. They have a substantial portfolio and extensive experience, contributing to their reliability and effectiveness.

Overall, I rate the solution a nine out of ten.