Zoho Campaigns Reviews

We use the solution for email marketing.

It is a good product. The out-of-the-box integration with all the other Zoho applications is the most valuable feature of the solution. Many solutions like Mailchimp are almost the same as Zoho Campaigns. The features are very similar, but the integration provided available in Zoho Campaigns makes it much more powerful. We can connect with Zoho Analytics, Zoho CRM, and Zoho Creator. I haven't run into any issues with the product. It's a very mature platform.

The product must provide users more control over improving the worthiness of our domain. We can follow certain best practices to improve our reputation within a community so that our emails do not go to spam. The product must provide more features to improve the worthiness of our domain.

I have been using the solution since 2016 or 2017.

The tool is stable.

The tool gets very expensive if we increase the number of records that we’re storing in it. It can be a deal breaker for a lot of clients.

The support team takes a while to respond to our request. I have had similar experiences with all the other support teams of Zoho except for Zoho CRM. Zoho CRM’s support team is the most responsive.

The initial setup is very straightforward and very simple. It can be done with just a few clicks. The product is deployed on Zoho’s cloud.

A lot of people choose Zoho because it is priced very low compared to its competitors. Zoho Campaigns is cheaper compared to other products. However, the add-ons can get very expensive.

I would recommend the solution to others. I have been using it for a long time and am most comfortable with Zoho Campaigns. I have limited experience with other platforms. I do not see any major issues with the product. It's a very mature platform. It works really well. It's documented really well. It gives you what it promises. Overall, I rate the solution a ten out of ten.

We primarily use the solution for email purposes. 

We use it for corporate email and so far it's been great.

It's a very simple solution for email. 

The solution is very inexpensive and very reasonably priced. 

The solution does offer a wide variety of products, although we just take advantage of the email portion.

The solution is easy to access via a web interface. 

I can't recall missing any features. We use it quite minimally.

They could get better at dealing with spam. They need to improve their anti-spam capabilities. 

I can't speak to the scalability as we've never actually tried to scale it. We use it very minimally.

We don't have more than 20 people on the solution. 

They do have technical support, and you can get premium and standard offerings of support, However, we don't really need their assistance. We don't use it that much. 

That said, I've received feedback that support is okay. It could be due to the fact that we do not have a premium option, however, I can't complain. It's been fine so far.

I'm also familiar with Gmail and Microsoft offerings.

We like to use Zoho as it is less expensive. 

You don't need to install anything. You use it via a web interface. It's very simple. 

We only use a small Zoho package. We don't have an extensive license. 

The cost is less expensive than, for example, Gmail. It's very competitive.

As a cloud-based solution, we are always using the latest version. 

I'd rate the solution at a nine out of ten.

The ability to track both the number of people who open the email and the click rates.

It has given us a way to promote events and webinars to our customer base, and then see the level of interest.

The emails were going to spam a lot despite us making various changes, and it appeared to be more because it was being sent from Zoho then anything else.

I've used it for two months.

Not it is very easy to use.

No issues encountered.

No issues encountered.

It was very good, quick, and efficient.

It was very good, quick, and efficient.

It was straightforward as we use Zoho CRM so it connected to that to pull the recipient details.

It’s a very easy product to use, you do not need to be tech savvy or a whizz at email marketing.