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Constant Contact vs Zoho Campaigns comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Constant Contact
Ranking in Cloud Email
9th
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
Customer Data Platforms (CDP) (14th)
Zoho Campaigns
Ranking in Cloud Email
7th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud Email category, the mindshare of Constant Contact is 4.7%, up from 0.7% compared to the previous year. The mindshare of Zoho Campaigns is 3.5%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Zoho Campaigns3.5%
Constant Contact4.7%
Other91.8%
Cloud Email
 

Featured Reviews

DC
Owner/Founder at a tech services company
It enables me to create and manage an auto-responder series along with list growth management tools.
The goal is to continue to engage with my list. Keeping in touch with new and potential customers helps stay "on top of mind" when needing services.  Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. The most valuable features are creating and…
Collince Dundo - PeerSpot reviewer
Co-Founder at Youth Initiative Development Programme
It's easy to use and integrate, but I have a problem with messages getting marked as spam
When we use Zoho Campaigns, our emails often get routed to the spam or promotion module instead of the inbox. For example, people who use Gmail to receive our newsletter will often miss it because it was sent to their promotion module or folder. Many of our clients aren't seeing our work. We compared it to another solution, and the open rate was much higher because the emails went directly routed to the inbox.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to email clients using templates setup in the system."
"Just like the name states, it has allowed me to stay in "constant contact" with my subscribers."
"Customer Service: Outstanding, with email, chat and call capabilities even on weekends."
"The fact that we have been a customer for so long indicates how vital this solution is for our organisation."
"It is fun to design your newsletter based on the content you would like to deliver."
"Customer Service: Very good but I would have liked to have 24 hours accessibility."
"Email marketing is the most valuable aspect."
"Every email I send, gets people to click on something or contact me, and it works."
"Zoho Campaigns is a great product. It's easy to use. Zoho Campaigns is integrated with my CRM, so I can see everything happening within my company from the dashboard. I can manage and group my contacts and automate reporting. I enjoy checking on the metrics for my campaign. It also gives me the option of linking with Google Analytics, but I like Azure analytics better."
"It's a very simple solution for email."
"The most valuable feature of Zoho Campaigns is its ability to set up chain campaigns depending on the user's reaction."
"Putting the campaigns together on Zoho is reasonably straightforward. They have a little campaign builder tool that works very well as long as you don't want the campaign to be too sophisticated."
"The initial setup is easy."
"The out-of-the-box integration with all the other Zoho applications is the most valuable feature of the solution."
"It is a very reliable and stable tool."
"We can merge Zoho Campaigns with Zoho CRM and other applications. I think automation is the best feature of the product because it reduces manual inputs. It will work automatically and generate reports."
 

Cons

"When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools."
"All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter."
"Could use better search and certain editing traits."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"There are certain hiccups in the program that can be improved to make it more user friendly."
"When we use Zoho Campaigns, our emails often get routed to the spam folder instead of the inbox. For example, people who use Gmail to receive our newsletter will often miss it because it was sent to their spam folder. Many of our clients aren't seeing our work. We compared it to another solution, and the open rate was much higher because the emails went directly to the inbox."
"The reports are not so clear."
"There is room for improvement with integration with other applications like MailChimp."
"They need to improve their anti-spam capabilities."
"Its deliverability could be improved."
"Zoho Campaigns has to improve its UI because sometimes it won't load the campaigns, and the software is a little lagging."
"The support team takes a while to respond to our request."
"The emails were going to spam a lot despite us making various changes, and it appeared to be more because it was being sent from Zoho than anything else."
 

Pricing and Cost Advice

"The cost is fair, and you end up making enough in sales to pay for it."
"Zoho Campaigns is not that expensive as compared to other solutions like MailChimp."
"There are additional charges, like whenever I add additional users, I need to pay extra."
"The solution's price is reasonable."
"We have an enterprise license for this because we use Zoho for lots of things. We have HR and a bunch of other things. We probably don't pay individually for marketing or sales, and it's all in the overall license that we have."
"The tool is priced less compared to other applications."
"The solution's pricing is reasonable."
"Zoho Campaigns is cheaper compared to other products."
"Since the product is part of a bundle, it is definitely very cost-efficient."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise1
 

Comparisons

 

Also Known As

Retention Science
No data available
 

Overview

 

Sample Customers

Pajama Program
Altus
Find out what your peers are saying about Constant Contact vs. Zoho Campaigns and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.