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Constant Contact vs SendGrid comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Constant Contact
Ranking in Cloud Email
9th
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
Customer Data Platforms (CDP) (15th)
SendGrid
Ranking in Cloud Email
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud Email category, the mindshare of Constant Contact is 4.4%, up from 1.9% compared to the previous year. The mindshare of SendGrid is 8.1%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.1%
Constant Contact4.4%
Other87.5%
Cloud Email
 

Featured Reviews

DC
Owner/Founder at a tech services company
It enables me to create and manage an auto-responder series along with list growth management tools.
The goal is to continue to engage with my list. Keeping in touch with new and potential customers helps stay "on top of mind" when needing services.  Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. The most valuable features are creating and…
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to email clients using templates setup in the system."
"Every time that we send one out, we will get some kind of response."
"It is fun to design your newsletter based on the content you would like to deliver."
"Customer Service: Very good but I would have liked to have 24 hours accessibility."
"Customer Service: Outstanding, with email, chat and call capabilities even on weekends."
"Every email I send, gets people to click on something or contact me, and it works."
"The fact that we have been a customer for so long indicates how vital this solution is for our organisation."
"Email marketing is the most valuable aspect."
"It is easy to set up."
"Overall, it provides a good return on investment through reliability, time savings, and improved communication."
"The best features SendGrid offers is the template customization, which really helps in creating templates according to client demand and their UI/UX experience."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"They enable us to automate all the communication with our clients around commercial campaigns, marketing activities, and also during transactional tasks, basically, any transaction that happens on the account."
"The valuable features include email capabilities, among other offerings."
"SendGrid offers features that stand out for me, including that it is very easy to use, especially for a developer."
"SendGrid is a most powerful third-party tool to use for email sending, and it improves the delivery rates compared to other services."
 

Cons

"Could use better search and certain editing traits."
"There are certain hiccups in the program that can be improved to make it more user friendly."
"All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools."
"SendGrid has positively impacted my organization as we moved to it from our own email servers, though it also gives us less control over everything."
"I forgot my password, and when I tried to log in, it indicated that a reset link was sent to my email, but I did not receive it."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
"So, don't think that you could do anything with SendGrid on email matters."
"For my use case, SendGrid is very good. The cost could potentially be improved, though I am not very familiar with pricing details."
"Pricing can be improved for SendGrid, as this is the only area I have seen that needs enhancement."
"The documentation is not fine, so I believe the documentation needs to be improved."
"SendGrid is already nice, but it could be improved by providing the company ID when sending the email."
 

Pricing and Cost Advice

"The cost is fair, and you end up making enough in sales to pay for it."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"The solution is relatively inexpensive."
"The basic plan starts at €90 per month."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
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Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Manufacturing Company
11%
Government
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SendGrid?
The pricing experience was reasonable at the beginning, but it increased as my email volume grew.
What needs improvement with SendGrid?
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes...
What is your primary use case for SendGrid?
SendGrid is used to maintain all dynamic templates that are used throughout various channels and modes of campaigns and communication channels for student relations, parent relations, or any brand ...
 

Comparisons

 

Also Known As

Retention Science
No data available
 

Overview

 

Sample Customers

Pajama Program
ScoutMob
Find out what your peers are saying about Constant Contact vs. SendGrid and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.