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Constant Contact vs Fortinet FortiMail Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Constant Contact
Ranking in Cloud Email
9th
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
Customer Data Platforms (CDP) (14th)
Fortinet FortiMail Cloud
Ranking in Cloud Email
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Secure Email Gateway (SEG) (8th)
 

Mindshare comparison

As of March 2026, in the Cloud Email category, the mindshare of Constant Contact is 4.7%, up from 0.7% compared to the previous year. The mindshare of Fortinet FortiMail Cloud is 3.6%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.6%
Constant Contact4.7%
Other91.7%
Cloud Email
 

Featured Reviews

DC
Owner/Founder at a tech services company
It enables me to create and manage an auto-responder series along with list growth management tools.
The goal is to continue to engage with my list. Keeping in touch with new and potential customers helps stay "on top of mind" when needing services.  Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. The most valuable features are creating and…
HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that we have been a customer for so long indicates how vital this solution is for our organisation."
"Customer Service: Very good but I would have liked to have 24 hours accessibility."
"The ability to email clients using templates setup in the system."
"Just like the name states, it has allowed me to stay in "constant contact" with my subscribers."
"Customer Service: Outstanding, with email, chat and call capabilities even on weekends."
"Every time that we send one out, we will get some kind of response."
"Email marketing is the most valuable aspect."
"It is fun to design your newsletter based on the content you would like to deliver."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"The scanners with FortiMail are valuable."
"Cost-wise, it's a bit expensive, but it's totally worth it."
"One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers."
"The most valuable features are email ATB and Malware Analysis."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"This solution is easy to install. The deployment takes about forty-five minutes."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
 

Cons

"When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"Could use better search and certain editing traits."
"All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"There are certain hiccups in the program that can be improved to make it more user friendly."
"The product could be improved by extending reporting tools and adding options for notification."
"Fortimail Cloud should include more advanced AI features that can analyze every traffic type."
"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"Email sorting is missing from this solution."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"The price is relatively expensive."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
 

Pricing and Cost Advice

"The cost is fair, and you end up making enough in sales to pay for it."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"You only have to purchase one license for multiple participants."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"I see how manageable and flexible the licenses are."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"It's on a subscribed basis."
"When we're talking about pricing, other products have about the same price. That is normal."
"The price of this solution could be more competitive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
University
8%
Financial Services Firm
8%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
 

Also Known As

Retention Science
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Overview

 

Sample Customers

Pajama Program
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Constant Contact vs. Fortinet FortiMail Cloud and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.