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Constant Contact pros and cons

4.0 out of 5
 

Constant Contact Pros review quotes

it_user201009 - PeerSpot reviewer
Director at a university with 1,001-5,000 employees
Feb 27, 2015
Customer Service: Very good but I would have liked to have 24 hours accessibility.
it_user229824 - PeerSpot reviewer
Director of HRIS at a consultancy with 501-1,000 employees
Apr 28, 2015
The ability to email clients using templates setup in the system.
it_user236526 - PeerSpot reviewer
Operations Coordinator at a university with 501-1,000 employees
May 13, 2015
Email marketing is the most valuable aspect.
Find out what your peers are saying about Constant Contact, Twilio, Amazon Web Services (AWS) and others in Cloud Email. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user292638 - PeerSpot reviewer
Retail Sales Co-ordinator at a media company with 1,001-5,000 employees
Aug 17, 2015
The fact that we have been a customer for so long indicates how vital this solution is for our organisation.
it_user866655 - PeerSpot reviewer
Chief Operating Officer, and HIPAA Privacy Officer at dmi Networking
Jun 21, 2018
It is fun to design your newsletter based on the content you would like to deliver.
 

Constant Contact Cons review quotes

it_user201009 - PeerSpot reviewer
Director at a university with 1,001-5,000 employees
Feb 27, 2015
Could use better search and certain editing traits.
it_user229824 - PeerSpot reviewer
Director of HRIS at a consultancy with 501-1,000 employees
Apr 28, 2015
All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter.
it_user236526 - PeerSpot reviewer
Operations Coordinator at a university with 501-1,000 employees
May 13, 2015
There are certain hiccups in the program that can be improved to make it more user friendly.
Find out what your peers are saying about Constant Contact, Twilio, Amazon Web Services (AWS) and others in Cloud Email. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user292638 - PeerSpot reviewer
Retail Sales Co-ordinator at a media company with 1,001-5,000 employees
Aug 17, 2015
When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools.
it_user866655 - PeerSpot reviewer
Chief Operating Officer, and HIPAA Privacy Officer at dmi Networking
Jun 21, 2018
Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict.