The solution is integrated into our CRM.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees
A stable and affordable product with seamless integration
Pros and Cons
- "The product can be seamlessly integrated into our CRM."
- "The solution’s interface should be improved."
What is our primary use case?
What is most valuable?
The product can be seamlessly integrated into our CRM.
What needs improvement?
The solution’s interface should be improved. Entering values into the timesheet should be made simpler.
For how long have I used the solution?
I have been using the solution for two years.
Buyer's Guide
Zoho Projects
January 2026
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What do I think about the stability of the solution?
I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the scalability a nine out of ten.
How are customer service and support?
I had a very bad experience with support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy.
What about the implementation team?
Deploying the solution is very easy if a person knows to use the template.
What's my experience with pricing, setup cost, and licensing?
The solution is cheap. The cost comprises 54 applications into one license. The enterprise license is $35 per user annually. The solution is worth the money.
What other advice do I have?
The product is cloud-based. I use Zoho One. I will recommend the product to others. Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Consultant and Developer at a consultancy with 1-10 employees
Stable solution with good technical support service
Pros and Cons
- "It is a scalable solution."
- "Its template management feature could be easier to use."
What is our primary use case?
Our customers use the solution to manage their business processes.
What is most valuable?
The solution's most valuable feature is blueprints. It automatically creates training sessions to guide us about the potential way-outs. It consists of a group of executives who share different processes and suggestions whenever an improvement is needed. So that we have inputs to move forward.
What needs improvement?
The solution's template management feature could be easier to use. Many times, the task list files disappear from the board. They should improve this particular feature. Also, they should include more custom functions in the solution. In addition, they should include a customer portal as well. So that customers interact with the system and have data access whenever they need it.
For how long have I used the solution?
I have been using the solution for more than two years.
What do I think about the stability of the solution?
I rate the solution's stability a nine.
What do I think about the scalability of the solution?
I rate the solution's scalability an eight.
How was the initial setup?
The solution's initial setup process is complex. It requires someone to diagnose the tool for the proper implementation.
What other advice do I have?
I advise others to know the methodology they require before purchasing any solution. I rate Zoho Projects as a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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