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Notion vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Notion enhances productivity, reduces costs, and improves organization efficiency, though some users lack metrics or express uncertainty.
Sentiment score
8.1
Zoho Projects improves productivity and project delivery, offering ROI benefits with efficient processes despite limited direct monetary savings.
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Automation Engineer at a tech services company with 1-10 employees
I have seen a return on investment with Notion; it probably cuts our time in half for post-meeting review.
Analyst at a renewables & environment company with 51-200 employees
I have seen a return on investment using Notion because I became more organized as I can track easily all the things that I need to do.
Software developer 2 at a tech vendor with 10,001+ employees
It has helped me streamline processes by using my SOPs and Zoho for improvement.
Associate Director at Scimax Global LLC
 

Customer Service

Sentiment score
5.5
Notion's customer service is praised for responsiveness, though some users feel its intuitive design reduces the need for support.
Sentiment score
6.5
Zoho Projects' customer service is mixed, excelling in email support but facing issues with phone communication and response times.
Customer support for Notion is actually great; they are really responsive.
Head of Product at a educational organization with 201-500 employees
The customer support I receive from Notion is super helpful.
Customer Service Team Lead at Backbone Art
I do use the YouTube page to learn more.
Analyst at a renewables & environment company with 51-200 employees
They are just a chat away, and there is typically a dedicated person or two handling my account.
Associate Director at Scimax Global LLC
The overall rating for the tech support and customer service team is four out of ten.
Functional Consultant at a non-tech company with 51-200 employees
Their support is phenomenal; their agents realize that part of the reason I am likely to call is because I need Zoho Projects to work in conjunction with other integrated apps.
Owner & Digital Marketing Manager at MPCosta
 

Scalability Issues

Sentiment score
7.1
Notion is praised for scalability, handling varied datasets, but may face minor performance issues and higher costs with growth.
Sentiment score
7.9
Zoho Projects is adaptable for teams of all sizes but may be complex for small businesses seeking simpler tools.
It works really well because it can be used across different departments and different teams with everyone having their own dedicated page and subpages within that.
Head of Product at WERULE
Notion's scalability is 10 out of 10.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
Notion is heavily scalable, and we did not have a problem with scalability at all.
CEo at CloudPositive
I can go straight from ideating within a spreadsheet to implementing within the project management much easier in To Do than in Zoho Projects.
Owner & Digital Marketing Manager at MPCosta
 

Stability Issues

Sentiment score
7.8
Notion is stable with minor glitches; users rate its reliability highly despite occasional delays with large databases or mobile apps.
Sentiment score
7.9
Zoho Projects is highly stable with minimal issues, improved over years, but desires more AI features for enhanced reliability.
Notion is stable; everything is there when I need it to be there.
Analyst at a renewables & environment company with 51-200 employees
I encountered a problem once when there was an outage for a couple of days.
Founder at AppCritic
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Founder at a tech services company with 1-10 employees
Changes sometimes don't reflect.
Associate Director at Scimax Global LLC
 

Room For Improvement

To improve, Notion should enhance offline mode, scalability, privacy, UI, search features, integrations, and collaboration tools.
Zoho Projects needs enhancements in usability, integration, customization, collaboration, and analytics, while adding customer portals and simplifying functionalities.
Notion has one big downside: the lack of an offline mode.
Founder at a tech services company with 1-10 employees
I know from my friend that when the database becomes large, it becomes very slow and laggy.
Automation Engineer at MyDubai.io
I really think that the transcription of the conversation is very important because when you're going to ask a question with AI, you need that more than the resume.
Project Manager, AI, Digital & Innovation at a marketing services firm with 11-50 employees
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Associate Director at Scimax Global LLC
Managing multiple projects in the project presents challenges.
Engineer information management services at SCTIMST
More technical features for agile methodology would be valuable.
Functional Consultant at a non-tech company with 51-200 employees
 

Setup Cost

Notion is valued for affordability with limited user selective upgrades, though pricing is reasonable for teams and essential features.
Zoho Projects is cost-effective, offering global competitive pricing and multi-application licenses, remaining cheaper than competitors like Salesforce.
However, inviting additional users can become costly.
Founder at AppCritic
Generally, it is not cheap.
Head of Product at a educational organization with 201-500 employees
From what I've seen so far, the pricing looks fair for teams or more advanced features.
AI Engineer at a tech services company with 11-50 employees
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Associate Director at Scimax Global LLC
Zoho Projects is considered cheap compared to Google and Microsoft services.
Engineer information management services at SCTIMST
 

Valuable Features

Notion streamlines collaboration with customizable tools, AI, and integrations, enhancing productivity and simplifying project management.
Zoho Projects integrates with various tools, offering task management, customization, scalability, collaboration, and essential time tracking features.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Founder at AppCritic
Notion has very strong integration capabilities.
Founder at a tech services company with 1-10 employees
Overall, it adds significant value to our project management by organizing our work efficiently.
Architect at Nexworld
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Associate Director at Scimax Global LLC
Task management features have significantly enhanced project efficiencies with quantifiable gains.
Functional Consultant at a non-tech company with 51-200 employees
The collaboration tools within Zoho Projects are good.
Engineer information management services at SCTIMST
 

Categories and Ranking

Notion
Ranking in Project Management Software
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
35
Ranking in other categories
Knowledge Management Software (1st), Document Automation Software (2nd), AI IT Support (6th)
Zoho Projects
Ranking in Project Management Software
15th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Project Management Software category, the mindshare of Notion is 1.4%, down from 2.2% compared to the previous year. The mindshare of Zoho Projects is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Notion1.4%
Zoho Projects1.1%
Other97.5%
Project Management Software
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automation Engineer at a tech services company with 1-10 employees
Minimal workspace has organized policies and student records and improves team collaboration
One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person. Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model. I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.
Matt Costa - PeerSpot reviewer
Owner & Digital Marketing Manager at MPCosta
Accurate time tracking has improved invoicing workflows but task management still needs refinement
I am used to working in To Do, which is a very fast platform. You can essentially copy and paste a range of tasks with various details and paste it directly into the platform, which allows it to handle them very quickly and accurately. Zoho Projects is much more enterprise-focused, so the functionality and flow is a little more restricted than I would enjoy. It has all of the same fields, but those fields are somewhat harder to get information into and out of than many other project management platforms. As for features with Zoho Projects, the time tracking capabilities are very robust, but the method by which I start and stop the timer is not very fluid. As far as features I would like integrated, I am uncertain; rather, I see features that could be improved.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Outsourcing Company
11%
Construction Company
9%
Comms Service Provider
9%
Construction Company
17%
Financial Services Firm
16%
Manufacturing Company
12%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Notion?
I am using the free version of Notion. I do not think I have any price setup and licensing costs.
What needs improvement with Notion?
Notion should have some type of reporting functionality to improve.
What is your primary use case for Notion?
I use Notion as a QA, so the details of my projects are on Notion. When a developer creates any feature, he writes all the details on Notion. By reading Notion, I understand what the feature is, ho...
What needs improvement with Zoho Projects?
I am used to working in To Do, which is a very fast platform. You can essentially copy and paste a range of tasks with various details and paste it directly into the platform, which allows it to ha...
What is your primary use case for Zoho Projects?
I was using Zoho Projects previously, but my company still owns many integrated software solutions. I needed the ability to track time within Zoho Projects that automatically streams into invoicing...
What advice do you have for others considering Zoho Projects?
I would mention to other users who would like to start working with Zoho Projects to utilize the support available as much as possible to make their life easier. That was a big portion of what made...
 

Comparisons

 

Overview

 

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Notion vs. Zoho Projects and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.