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Zoho Projects pros and cons

Vendor: Zoho
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Zoho Projects provides an all-in-one platform integrating tools like CRM, Marketing, Automation, and Finance.
It seamlessly integrates into existing CRM systems, enhancing productivity.
Zoho Projects offers flexibility and user-friendliness, making it easy to adapt and customize.
The integration capabilities with Zoho's applications aid in feature expansion.
Automation, integration, and superior customer service are among Zoho Projects' most praised features.

CONS

Zoho Meeting requires improvement in quality compared to Zoom or Microsoft Teams.
There are challenges with integration and customization, especially during platform integration.
Telephone support needs to be enhanced as the current rating is four out of ten.
The price of Zoho Projects has significantly increased over time, impacting affordability.
Managing multiple projects at the portfolio management level presents challenges.
 

Zoho Projects Pros review quotes

Sainath Racherla - PeerSpot reviewer
Associate Director at Scimax Global LLC
Feb 24, 2025
Zoho Projects stands out due to its easy adaptation, allowing me to learn and use it quickly compared to other tools.
reviewer2782806 - PeerSpot reviewer
Functional Consultant at a non-tech company with 51-200 employees
Nov 26, 2025
Metrics and data points demonstrate project efficiency gains through Zoho Projects' task management features.
MS
Engineer information management services at SCTIMST
Apr 11, 2025
I would rate the overall solution ten out of ten.
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Jacob Shetty - PeerSpot reviewer
Customer Success Manager at SME Advantage Ltd
Jun 28, 2023
It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects.
Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD
Jun 6, 2023
Timesheets and the ability to add attachments are very valuable features to us.
Subha Mariappan - PeerSpot reviewer
Senior P PM Consultant at CAPPMPL
Sep 6, 2024
The solution's most valuable features are automation and integration with different products and third-party applications.
Babatunde-Olugbode - PeerSpot reviewer
Technical presales engineer at Avetium Consult Ltd
Feb 29, 2024
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control.
Kishor Lamdande - PeerSpot reviewer
Zoho Developer at Megnet Limited
Aug 16, 2023
We were able to track each department's work and what they were doing inside the actual department. Gantt charts are useful to track departmental progress and operation, or we are that item stuff.
Onur Anlargu - PeerSpot reviewer
Co-Founder at Nordo
Jun 6, 2023
Zoho Projects is very flexible and user-friendly.
Ganesh-Iyer - PeerSpot reviewer
Managing Director at SSA Techknowlogies (P) Ltd
Dec 1, 2023
We can customize the tool.
 

Zoho Projects Cons review quotes

Sainath Racherla - PeerSpot reviewer
Associate Director at Scimax Global LLC
Feb 24, 2025
The adaptation process can be enhanced with training sessions and templates.
reviewer2782806 - PeerSpot reviewer
Functional Consultant at a non-tech company with 51-200 employees
Nov 26, 2025
The overall rating for the tech support and customer service team is four out of ten.
MS
Engineer information management services at SCTIMST
Apr 11, 2025
At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges.
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Jacob Shetty - PeerSpot reviewer
Customer Success Manager at SME Advantage Ltd
Jun 28, 2023
The telephone support provided by the support team should become better.
Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD
Jun 6, 2023
The solution should improve on integration and customization.
Subha Mariappan - PeerSpot reviewer
Senior P PM Consultant at CAPPMPL
Sep 6, 2024
The basic reports could be improved in Zoho Projects.
Babatunde-Olugbode - PeerSpot reviewer
Technical presales engineer at Avetium Consult Ltd
Feb 29, 2024
If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage.
Kishor Lamdande - PeerSpot reviewer
Zoho Developer at Megnet Limited
Aug 16, 2023
The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced.
Onur Anlargu - PeerSpot reviewer
Co-Founder at Nordo
Jun 6, 2023
Zoho Projects' time log addition part can be improved.
Ganesh-Iyer - PeerSpot reviewer
Managing Director at SSA Techknowlogies (P) Ltd
Dec 1, 2023
The UI and UX must be improved.