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Zoho Projects pros and cons

Vendor: Zoho
4.1 out of 5
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Pros & Cons summary

Zoho Projects provides an all-in-one platform with CRM, Marketing, Automation, and Finance tools enhancing productivity and offering flexibility, though integration challenges and increased pricing affect affordability. While praised for automation and customer service, customization can be difficult, impacting platform integration. Managing multiple projects at the portfolio level presents issues, and Zoho Meeting quality needs improvement over alternatives like Zoom. Telephone support currently rates four out of ten, indicating room for enhancement.

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Prominent pros & cons

PROS

Zoho Projects provides an all-in-one platform integrating tools like CRM, Marketing, Automation, and Finance.
It seamlessly integrates into existing CRM systems, enhancing productivity.
Zoho Projects offers flexibility and user-friendliness, making it easy to adapt and customize.
The integration capabilities with Zoho's applications aid in feature expansion.
Automation, integration, and superior customer service are among Zoho Projects' most praised features.

CONS

Zoho Meeting requires improvement in quality compared to Zoom or Microsoft Teams.
There are challenges with integration and customization, especially during platform integration.
Telephone support needs to be enhanced as the current rating is four out of ten.
The price of Zoho Projects has significantly increased over time, impacting affordability.
Managing multiple projects at the portfolio management level presents challenges.
 

Zoho Projects Pros review quotes

Parag Bhamre - PeerSpot reviewer
Parag Bhamre
Partner at EUPD Research
Apr 11, 2022
The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need.
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HT
Hameez Tariq
Senior ZOHO Consultant at self-employed
Apr 5, 2023
The timeline features are excellent.
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JA
Jorge Alonso
Business Consultant and Developer at Consigliere
May 12, 2023
It is a scalable solution.
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Buyer's Guide
Zoho Projects
January 2026
Free Report: Zoho Projects Reviews and More
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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881,082 professionals have used our research since 2012.
MP
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees
May 30, 2023
The product can be seamlessly integrated into our CRM.
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SV
Sathish V.K.
Zoho Creator at Sofvare
May 30, 2023
The product is very easy to understand.
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Onur Anlargu - PeerSpot reviewer
Onur Anlargu
Co-Founder at Nordo
Jun 6, 2023
Zoho Projects is very flexible and user-friendly.
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Yogesh Kumar Mali - PeerSpot reviewer
Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
Jun 6, 2023
Timesheets and the ability to add attachments are very valuable features to us.
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Jacob Shetty - PeerSpot reviewer
Jacob Shetty
Customer Success Manager at SME Advantage Ltd
Jun 28, 2023
It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects.
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Laban Kipngeno - PeerSpot reviewer
Laban Kipngeno
Network Security and Data Specialist at JW Seagon
Jul 18, 2023
We use the tool for our core business project. If we have a new site coming up, there are many milestones that need to be checked. The solution helps to ensure consistency.
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SI
Syed Ismail Shah
Senior Zoho Developoer at Techloyce
Jul 19, 2023
We can integrate Zoho Projects with Zoho CRM.
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Show 7 more reviews (out of 17)
 

Zoho Projects Cons review quotes

Parag Bhamre - PeerSpot reviewer
Parag Bhamre
Partner at EUPD Research
Apr 11, 2022
Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past.
Read full review
HT
Hameez Tariq
Senior ZOHO Consultant at self-employed
Apr 5, 2023
We'd like to have milestone features.
Read full review
JA
Jorge Alonso
Business Consultant and Developer at Consigliere
May 12, 2023
Its template management feature could be easier to use.
Read full review
Buyer's Guide
Zoho Projects
January 2026
Free Report: Zoho Projects Reviews and More
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
DOWNLOAD NOW
881,082 professionals have used our research since 2012.
MP
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees
May 30, 2023
The solution’s interface should be improved.
Read full review
SV
Sathish V.K.
Zoho Creator at Sofvare
May 30, 2023
Sometimes the solution does not work.
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Onur Anlargu - PeerSpot reviewer
Onur Anlargu
Co-Founder at Nordo
Jun 6, 2023
Zoho Projects' time log addition part can be improved.
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Yogesh Kumar Mali - PeerSpot reviewer
Yogesh Kumar Mali
Managing Director at ALPHA LABS TECH PVT LTD
Jun 6, 2023
The solution should improve on integration and customization.
Read full review
Jacob Shetty - PeerSpot reviewer
Jacob Shetty
Customer Success Manager at SME Advantage Ltd
Jun 28, 2023
The telephone support provided by the support team should become better.
Read full review
Laban Kipngeno - PeerSpot reviewer
Laban Kipngeno
Network Security and Data Specialist at JW Seagon
Jul 18, 2023
It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved.
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SI
Syed Ismail Shah
Senior Zoho Developoer at Techloyce
Jul 19, 2023
The tool should add live chat, live call, and live meeting features where clients can communicate.
Read full review
Show 7 more reviews (out of 17)

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