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2022-05-17T09:34:00Z

Do you think, it's better for a company to evolve IT tool consolidation, or change tools by revolt?

John_King - PeerSpot reviewer
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PeerSpot user
3

3 Answers

Jairo Willian Pereira - PeerSpot reviewer
Real User
Top 5
2022-05-18T15:52:40Z
May 18, 2022
Search for a product comparison in IT Service Management (ITSM)
MT
Real User
Top 20Leaderboard
2022-05-23T13:35:51Z
May 23, 2022
Shibu Babuchandran - PeerSpot reviewer
Real User
ExpertModerator
2022-05-18T11:05:42Z
May 18, 2022
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: August 2025.
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IT Service Management (ITSM)
IT Service Management (ITSM) provides a framework for delivering information technology services, addressing business needs efficiently. It encompasses best practices for managing and optimizing IT operations.ITSM focuses on aligning IT services with business objectives, ensuring service quality and efficiency. It integrates processes like incident management, change control, and service request fulfillment. Popular platforms include ServiceNow, BMC Helix, and Cherwell, which offer tailored...
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