Our business is not that critical because I am not banking. My operation is providing some sort of service for the National Government section. But it does not give me this impact. So it is just monitoring. I rate this review a seven overall.
Cisco recently acquired Splunk and AppDynamics, so they actually call it one team. Cisco is a big company, and they acquired the AppDynamics part two years ago, and they previously acquired Splunk. We are actually a reseller, but we are not just a regular reseller. We provide technical support that goes far beyond what the actual vendor offers. Even though Datadog or Dynatrace have personnel in Korea, they only have presales engineers who are supposed to support customers to try. However, there is no engineering unit available to support customers after the sale, so we are the technical experts providing the support for Dynatrace, NETSCOUT, and AppDynamics. Most clients that have NETSCOUT nGeniusONE are using it on-premises. Only one customer, Delivery Hero in Korea, is using NETSCOUT nGeniusONE in a cloud environment with AWS. Most companies will move to the cloud, but some cannot because of security reasons. If they do move to the cloud, they will attempt to purchase NETSCOUT nGeniusONE for cloud use. However, purchasing it based on the cloud means it is based on VM; this makes it cheaper than purchasing big hardware, but that implies that the NETSCOUT Korea sales representative will have smaller benefits. I would rate NETSCOUT nGeniusONE a 7 out of 10 because it is a really good solution, but we cannot sell it to everyone. We need to target specific clients for specific solutions.
System Integrator at a construction company with 11-50 employees
Real User
Top 10
Dec 4, 2024
NETSCOUT nGeniusONE is best recommended for enterprise-level organizations, particularly in critical sectors like banking. My overall rating for the product is nine out of ten.
I would recommend NETSCOUT nGeniusONE to others yet not for small SMBs due to the pricing. It is important to have the necessary NETSCOUT experience for smooth integration. The automated issue detection sometimes has a few false positives but is overall cost-effective for our customers. I'd rate the solution eight out of ten.
I would rate this solution as seven out of ten. I would recommend this solution to those who are interested in using it because it shows memory utilization, monitoring, and VPN duration.
Learn what your peers think about NETSCOUT Network & Application Observability. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
Operation Engineer III at a comms service provider with 10,001+ employees
Real User
Aug 30, 2020
I have met some of the NETSCOUT folks, and they were very courteous and helpful. We have a good relationship with NETSCOUT, and it's reflected in the communication and the service that we see from them. I would recommend Iris Session Analyzer. I couldn't do my job without it. Each company would have to make their own decision because I have no clue about the cost. If not this tool, then go for some other tool that does the same thing. You just need to be persistent. You can't know everything. When I find something that seems weird, I start digging into it. I would give Iris Session Analyzer a nine out of ten. I'm sure there are areas that could be improved, but specifically, I'm unaware of anything major that needs to be done.
NETSCOUT Network & Application Observability enhances network operations by offering powerful packet analysis and real-time insights. It transforms raw data into intelligence and simplifies troubleshooting, ensuring effective monitoring across diverse platforms.
NETSCOUT Network & Application Observability delivers comprehensive visibility and interoperability with a single pane of glass to aid in quick troubleshooting and traffic monitoring. It provides real-time insights and metrics...
Our business is not that critical because I am not banking. My operation is providing some sort of service for the National Government section. But it does not give me this impact. So it is just monitoring. I rate this review a seven overall.
On a scale of 1-10, I would rate NETSCOUT nGeniusPULSE a 7.5 out of 10.
Cisco recently acquired Splunk and AppDynamics, so they actually call it one team. Cisco is a big company, and they acquired the AppDynamics part two years ago, and they previously acquired Splunk. We are actually a reseller, but we are not just a regular reseller. We provide technical support that goes far beyond what the actual vendor offers. Even though Datadog or Dynatrace have personnel in Korea, they only have presales engineers who are supposed to support customers to try. However, there is no engineering unit available to support customers after the sale, so we are the technical experts providing the support for Dynatrace, NETSCOUT, and AppDynamics. Most clients that have NETSCOUT nGeniusONE are using it on-premises. Only one customer, Delivery Hero in Korea, is using NETSCOUT nGeniusONE in a cloud environment with AWS. Most companies will move to the cloud, but some cannot because of security reasons. If they do move to the cloud, they will attempt to purchase NETSCOUT nGeniusONE for cloud use. However, purchasing it based on the cloud means it is based on VM; this makes it cheaper than purchasing big hardware, but that implies that the NETSCOUT Korea sales representative will have smaller benefits. I would rate NETSCOUT nGeniusONE a 7 out of 10 because it is a really good solution, but we cannot sell it to everyone. We need to target specific clients for specific solutions.
NETSCOUT nGeniusONE is best recommended for enterprise-level organizations, particularly in critical sectors like banking. My overall rating for the product is nine out of ten.
I would recommend NETSCOUT nGeniusONE to others yet not for small SMBs due to the pricing. It is important to have the necessary NETSCOUT experience for smooth integration. The automated issue detection sometimes has a few false positives but is overall cost-effective for our customers. I'd rate the solution eight out of ten.
I would rate this solution as seven out of ten. I would recommend this solution to those who are interested in using it because it shows memory utilization, monitoring, and VPN duration.
I have met some of the NETSCOUT folks, and they were very courteous and helpful. We have a good relationship with NETSCOUT, and it's reflected in the communication and the service that we see from them. I would recommend Iris Session Analyzer. I couldn't do my job without it. Each company would have to make their own decision because I have no clue about the cost. If not this tool, then go for some other tool that does the same thing. You just need to be persistent. You can't know everything. When I find something that seems weird, I start digging into it. I would give Iris Session Analyzer a nine out of ten. I'm sure there are areas that could be improved, but specifically, I'm unaware of anything major that needs to be done.