Compliance Manager at a hospitality company with 10,001+ employees
Real User
2020-12-01T20:38:50Z
Dec 1, 2020
I tell people who are new to the product and who are starting to use it that instead of going through all different panels, there are multiple ways to do the same thing. Whether it's adding components to packages, staging them, or something else, you can do it all from the list option five once that package is created and it is at a good central location. The processes are important. Don't ad hoc anything, and make sure you follow the rules because ChangeMan has a baseline. I can go out and update something in the production library, and it will be there, but I got to do it through ChangeMan. It has to see it happen. All this is very important. I would rate Serena ChangeMan ZMF a seven out of ten. Customer support and technical support have dropped that score to seven.
Software Configuration Management ensures that software systems are maintained in a consistent state throughout their lifecycle, improving efficiency and reducing errors in software development.
It addresses the challenges of software development projects by automating and providing a systematic approach to version control and deployment. Key features include version tracking, automated builds, and integrated testing, which streamline complex software maintenance tasks.
What...
My advice is: Take the time to learn it. It's very flexible and it will do what you want, so take the time to learn it.
I tell people who are new to the product and who are starting to use it that instead of going through all different panels, there are multiple ways to do the same thing. Whether it's adding components to packages, staging them, or something else, you can do it all from the list option five once that package is created and it is at a good central location. The processes are important. Don't ad hoc anything, and make sure you follow the rules because ChangeMan has a baseline. I can go out and update something in the production library, and it will be there, but I got to do it through ChangeMan. It has to see it happen. All this is very important. I would rate Serena ChangeMan ZMF a seven out of ten. Customer support and technical support have dropped that score to seven.