Network Architect at a computer software company with 1,001-5,000 employees
Real User
Dec 4, 2022
The Cloud App-ID technology is something I am still observing. It takes us back to SaaS security. App-ID is a critical and fundamental part of being able to identify SaaS applications. So far, the applications identified have been true positives. It seems to work so far, but with time, we'll see how it's able to help with identifying SaaS applications better. It helped to identify cloud applications that we were unaware that our employees were using. I don't have the metrics, but we do generate reports from time to time just to see what's going on and how we compare with the industry in terms of application usage. Similarly, for risk identification, I don't have metrics. We are just reviewing and sifting through these applications. We don't, or we haven't, put a risk score on them yet. Until that's done, it's almost impossible for me to say if these are bad actors or not. We have visibility now. The SaaS applications that have been used at the moment are not of concern based on the last review we did. As time goes on, we might start considering some as risky or start categorizing the risks in some of these SaaS applications. Currently, it's all open. We mostly have mobile users, and we have another solution for endpoint security and Internet-based applications that go through their home Internet. There are few who do visit the office. Probably less than 10% of the organization goes into the office, so there's no huge concern at the moment because of those very low numbers. For the parts and the features that I use, which are mostly remote branch and mobile gateway, I would rate it an eight out of ten.
Deputy Manager at a tech services company with 10,001+ employees
Real User
Oct 10, 2022
I would rate this solution as eight out of ten. My advice for those who are looking for a SaaS solution is to use Prisma. It's one of the best solutions in the industry at the moment. It's simpler and really easy to deploy. Palo Alto has its own support team. It's a very trustworthy solution. To a colleague or another company who says, "We don't want to use Palo Alto Next Generation Firewall or Prisma Access as an enforcement solution, we just want a CASB product to secure our cloud adoption," I would say you're losing the best features of this product.
Senior Service Delivery Engineer at Netdata Innovation Center
Real User
Jun 6, 2022
After rebranding, its name now is SaaS Security API. My experience with the product is mostly good. Before going for this solution, it's very important to understand what the customer is looking for. In terms of visibility, it's very good because it's an opportunity to have a lot of visibility about the applications that you onboard. For example, you have all that information centralized, and you can apply policies for them. It is very good for that purpose, but it's communication through an API. So, it's not something like a firewall where you can block something instantaneously. It requires a different approach. You need to have an understanding and the objective to obtain visibility and gain more results. You need to be very clear about what you are looking for and what type of information or compliance you want. Focus on not using it as an individual solution. It's a platform that generates more value when working together with other solutions. I would rate this solution an eight out of ten.
Senior Security Engineer at a manufacturing company with 501-1,000 employees
Real User
Oct 31, 2021
I rate Prisma SaaS nine out of 10. Ideally, you want a platform that will save you time by giving you the information quickly so you can understand it and act on it. Many platforms have loads of colorful graphs or bells and whistles, but they don't help you get to the bottom of what you're looking at. I feel that Prisma does that. You can get so much information directly from the platform without the need to reach out to other teams or go into the cloud to understand what you're seeing.
Consultant at a media company with 51-200 employees
Real User
Jun 5, 2021
If a company is looking for an API-based technology to control their SaaS data uses and user access, then Prisma SaaS is a good product but if they're looking for a complete CASB solution, then this is not suitable. The solution provides a lot of security but when you look at it in terms of the high cost for licensing, then it is not cost effective to spend that amount just to protect the data stored by the user. I rate this solution a six out of 10.
DevOps Engineer at a tech services company with 10,001+ employees
Real User
Apr 10, 2021
I have positive feedback about this product. We are happy with this product and the features it offers for the price. I would rate Prisma SaaS an eight out of ten.
Learn what your peers think about Prisma Access by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
I would highly recommend Prisma SaaS to others. Speaking as an ambassador for Palo Alto and Prisma access, it's the best solution on the market. Overall, on a scale from one to ten, I would give Prisma SaaS a rating of ten. The price is my only concern, otherwise, Palo Alto is the best. Still, every year, Palo Alto lowers the price of its solutions.
Information Technology Consultant at Trillennium (Pvt) Ltd
Reseller
Jun 7, 2020
This is the best product that I have looked at, out of all of the competitors. We are still testing it, but from what I have seen, it is really good compared to the others. I would rate this solution a ten out of ten.
Ultimately, Palo Alto is a very advanced firewall. The firewall uses activation awareness. This firewall can easily identify what applications are running behind the network. This is a good solution to use. I would rate this solution as eight out of ten.
Ultimately, Palo Alto is a very advanced firewall. The firewall uses activation awareness. This firewall can easily identify what applications are running behind the network. This is a good solution to use. I would rate this solution as eight out of ten.
Senior Director at a logistics company with 501-1,000 employees
Real User
May 16, 2019
They're unique in that they're watching our network. They're just constantly updating and patching, watching for potential threats. As long as they keep on doing that but allow us time to understand what they're updating before they do it, it would help out. You get what you pay for. They're the best in class. I would rate it a nine out of ten.
Senior Director at a logistics company with 501-1,000 employees
Real User
May 16, 2019
They're unique in that they're watching our network. They're just constantly updating and patching, watching for potential threats. As long as they keep on doing that but allow us time to understand what they're updating before they do it, it would help out. You get what you pay for. They're the best in class. I would rate it a nine out of ten.
Architect - Cloud Serviced at a computer software company with 501-1,000 employees
MSP
Top 10
May 15, 2019
This is a fairly good product if you are looking for something to protect data at rest. There are alternatives, like Oracle and McAfee, that also provide similar solutions, but you should do a POC with them first. In fact, you should always start with a POC because everyone has different needs. If you take the training that is available then you will be able to handle the maintenance yourself. There can be challenges when there are compliance issues, like somebody putting a file into quarantine. It will have to be taken out manually, and if the user is untrained then they will require technical help for this. I would rate this solution eight and a half out of ten.
Architect - Cloud Serviced at a computer software company with 501-1,000 employees
MSP
Top 10
May 15, 2019
This is a fairly good product if you are looking for something to protect data at rest. There are alternatives, like Oracle and McAfee, that also provide similar solutions, but you should do a POC with them first. In fact, you should always start with a POC because everyone has different needs. If you take the training that is available then you will be able to handle the maintenance yourself. There can be challenges when there are compliance issues, like somebody putting a file into quarantine. It will have to be taken out manually, and if the user is untrained then they will require technical help for this. I would rate this solution eight and a half out of ten.
Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and...
The Cloud App-ID technology is something I am still observing. It takes us back to SaaS security. App-ID is a critical and fundamental part of being able to identify SaaS applications. So far, the applications identified have been true positives. It seems to work so far, but with time, we'll see how it's able to help with identifying SaaS applications better. It helped to identify cloud applications that we were unaware that our employees were using. I don't have the metrics, but we do generate reports from time to time just to see what's going on and how we compare with the industry in terms of application usage. Similarly, for risk identification, I don't have metrics. We are just reviewing and sifting through these applications. We don't, or we haven't, put a risk score on them yet. Until that's done, it's almost impossible for me to say if these are bad actors or not. We have visibility now. The SaaS applications that have been used at the moment are not of concern based on the last review we did. As time goes on, we might start considering some as risky or start categorizing the risks in some of these SaaS applications. Currently, it's all open. We mostly have mobile users, and we have another solution for endpoint security and Internet-based applications that go through their home Internet. There are few who do visit the office. Probably less than 10% of the organization goes into the office, so there's no huge concern at the moment because of those very low numbers. For the parts and the features that I use, which are mostly remote branch and mobile gateway, I would rate it an eight out of ten.
I would rate this solution as eight out of ten. My advice for those who are looking for a SaaS solution is to use Prisma. It's one of the best solutions in the industry at the moment. It's simpler and really easy to deploy. Palo Alto has its own support team. It's a very trustworthy solution. To a colleague or another company who says, "We don't want to use Palo Alto Next Generation Firewall or Prisma Access as an enforcement solution, we just want a CASB product to secure our cloud adoption," I would say you're losing the best features of this product.
After rebranding, its name now is SaaS Security API. My experience with the product is mostly good. Before going for this solution, it's very important to understand what the customer is looking for. In terms of visibility, it's very good because it's an opportunity to have a lot of visibility about the applications that you onboard. For example, you have all that information centralized, and you can apply policies for them. It is very good for that purpose, but it's communication through an API. So, it's not something like a firewall where you can block something instantaneously. It requires a different approach. You need to have an understanding and the objective to obtain visibility and gain more results. You need to be very clear about what you are looking for and what type of information or compliance you want. Focus on not using it as an individual solution. It's a platform that generates more value when working together with other solutions. I would rate this solution an eight out of ten.
I rate Prisma SaaS nine out of 10. Ideally, you want a platform that will save you time by giving you the information quickly so you can understand it and act on it. Many platforms have loads of colorful graphs or bells and whistles, but they don't help you get to the bottom of what you're looking at. I feel that Prisma does that. You can get so much information directly from the platform without the need to reach out to other teams or go into the cloud to understand what you're seeing.
If a company is looking for an API-based technology to control their SaaS data uses and user access, then Prisma SaaS is a good product but if they're looking for a complete CASB solution, then this is not suitable. The solution provides a lot of security but when you look at it in terms of the high cost for licensing, then it is not cost effective to spend that amount just to protect the data stored by the user. I rate this solution a six out of 10.
I have positive feedback about this product. We are happy with this product and the features it offers for the price. I would rate Prisma SaaS an eight out of ten.
For anybody who is looking for a contained-based solution, I definitely recommend this product. I would rate this solution an eight out of ten.
I would highly recommend Prisma SaaS to others. Speaking as an ambassador for Palo Alto and Prisma access, it's the best solution on the market. Overall, on a scale from one to ten, I would give Prisma SaaS a rating of ten. The price is my only concern, otherwise, Palo Alto is the best. Still, every year, Palo Alto lowers the price of its solutions.
This is the best product that I have looked at, out of all of the competitors. We are still testing it, but from what I have seen, it is really good compared to the others. I would rate this solution a ten out of ten.
Ultimately, Palo Alto is a very advanced firewall. The firewall uses activation awareness. This firewall can easily identify what applications are running behind the network. This is a good solution to use. I would rate this solution as eight out of ten.
Ultimately, Palo Alto is a very advanced firewall. The firewall uses activation awareness. This firewall can easily identify what applications are running behind the network. This is a good solution to use. I would rate this solution as eight out of ten.
They're unique in that they're watching our network. They're just constantly updating and patching, watching for potential threats. As long as they keep on doing that but allow us time to understand what they're updating before they do it, it would help out. You get what you pay for. They're the best in class. I would rate it a nine out of ten.
They're unique in that they're watching our network. They're just constantly updating and patching, watching for potential threats. As long as they keep on doing that but allow us time to understand what they're updating before they do it, it would help out. You get what you pay for. They're the best in class. I would rate it a nine out of ten.
This is a fairly good product if you are looking for something to protect data at rest. There are alternatives, like Oracle and McAfee, that also provide similar solutions, but you should do a POC with them first. In fact, you should always start with a POC because everyone has different needs. If you take the training that is available then you will be able to handle the maintenance yourself. There can be challenges when there are compliance issues, like somebody putting a file into quarantine. It will have to be taken out manually, and if the user is untrained then they will require technical help for this. I would rate this solution eight and a half out of ten.
This is a fairly good product if you are looking for something to protect data at rest. There are alternatives, like Oracle and McAfee, that also provide similar solutions, but you should do a POC with them first. In fact, you should always start with a POC because everyone has different needs. If you take the training that is available then you will be able to handle the maintenance yourself. There can be challenges when there are compliance issues, like somebody putting a file into quarantine. It will have to be taken out manually, and if the user is untrained then they will require technical help for this. I would rate this solution eight and a half out of ten.