My advice to others looking into using Productboard is to give your time, talk to the team, and talk to the pre-sales engineer. This feels like a slow burn. Regarding Productboard's AI capabilities, I think its governance and security are top-notch. I also feel that the accuracy and reliability of Productboard's AI output are top-notch. I am rating this review a seven out of ten.
Management Senior Manager, Global Product at a tech vendor with 201-500 employees
Real User
Top 20
Aug 4, 2026
Productboard is really good at enabling stakeholders to use it effectively. For example, a salesperson meeting with a customer could go into Productboard and see the features that the development team or product leaders were working on and tell the customer that these three features would likely be available in Q3 of next year, or that this project and feature would help them be more efficient and the project would be available in the coming month with the feature being prioritized for one quarter out. This had a really positive effect with customers, bringing them closer together and creating stickiness with Megaport and our development team. Productboard absolutely helped with customer satisfaction because we also took that product roadmap and displayed it for customers, sharing the customer roadmap with them. Internal operating efficiency also improved because internal communication meant that everyone was on the same page with no miscommunication about what was expected to be delivered when. As part of this process, I met with the development teams and product teams weekly, and every Wednesday afternoon, I would update the roadmap with new additions and whether deliverables were getting delayed or moving up. The roadmap remained current. Internal efficiencies in communication meant that everyone was on the same page. I did not use training materials at all. Everything was learned by trying things out and figuring them out. I cannot comment on how good those training materials were because we operated in a learn-by-fire environment. At the time I used it, I thought it was pretty good, but I was not using the integration capabilities very much. I did not test that functionality. I used Productboard more as a communicator and as an evolving whiteboard where we updated the roadmap and made it available for all. There was some integration involved, but not much. We used Productboard primarily for roadmap and tiles, so it was customizable, but I am not certain we were pushing the envelope on trying to do more customization. It was fairly customizable for how we used it, but we did not push the limits on customization. Productboard is a great solution and it is probably faster to just go in and try it out and figure things out. If you get stuck, either talk to support or read the documentation, as it is very user-friendly. It is probably more efficient to just dig into it. I would give Productboard a rating of 9 out of 10.
Software Development at a tech vendor with 51-200 employees
Real User
Top 20
Apr 11, 2026
I would definitely recommend Productboard to others because it is worth trying, and the features, especially the AI features that it has, are actually worth using. I gave this review a rating of 7 out of 10.
Productboard is a comprehensive platform allowing teams to align product strategies with customer needs effectively, empowering product managers to prioritize features based on real user feedback.Through Productboard, teams can centralize insights, prioritize tasks, and align with business goals. It enables teams to collect, digest, and act on customer feedback and insights, helping product managers make informed decisions. Productboard is essential in helping organizations streamline their...
My advice to others looking into using Productboard is to give your time, talk to the team, and talk to the pre-sales engineer. This feels like a slow burn. Regarding Productboard's AI capabilities, I think its governance and security are top-notch. I also feel that the accuracy and reliability of Productboard's AI output are top-notch. I am rating this review a seven out of ten.
Productboard is really good at enabling stakeholders to use it effectively. For example, a salesperson meeting with a customer could go into Productboard and see the features that the development team or product leaders were working on and tell the customer that these three features would likely be available in Q3 of next year, or that this project and feature would help them be more efficient and the project would be available in the coming month with the feature being prioritized for one quarter out. This had a really positive effect with customers, bringing them closer together and creating stickiness with Megaport and our development team. Productboard absolutely helped with customer satisfaction because we also took that product roadmap and displayed it for customers, sharing the customer roadmap with them. Internal operating efficiency also improved because internal communication meant that everyone was on the same page with no miscommunication about what was expected to be delivered when. As part of this process, I met with the development teams and product teams weekly, and every Wednesday afternoon, I would update the roadmap with new additions and whether deliverables were getting delayed or moving up. The roadmap remained current. Internal efficiencies in communication meant that everyone was on the same page. I did not use training materials at all. Everything was learned by trying things out and figuring them out. I cannot comment on how good those training materials were because we operated in a learn-by-fire environment. At the time I used it, I thought it was pretty good, but I was not using the integration capabilities very much. I did not test that functionality. I used Productboard more as a communicator and as an evolving whiteboard where we updated the roadmap and made it available for all. There was some integration involved, but not much. We used Productboard primarily for roadmap and tiles, so it was customizable, but I am not certain we were pushing the envelope on trying to do more customization. It was fairly customizable for how we used it, but we did not push the limits on customization. Productboard is a great solution and it is probably faster to just go in and try it out and figure things out. If you get stuck, either talk to support or read the documentation, as it is very user-friendly. It is probably more efficient to just dig into it. I would give Productboard a rating of 9 out of 10.
I would definitely recommend Productboard to others because it is worth trying, and the features, especially the AI features that it has, are actually worth using. I gave this review a rating of 7 out of 10.