For banking environments or companies with less complex environments, Symantec works best. It's recommended for straightforward access management systems. I'd rate the solution seven out of ten.
In my company, Symantec Identity Governance and Administration is deployed on-premises, but planning to deploy it on the cloud, though it hasn't been decided yet. I still need to learn how to use the cloud version of the solution. Symantec Identity Governance and Administration doesn't require that much maintenance, and maintaining it is an easy process. My company has between fifty to one hundred users of the solution. I would recommend Symantec Identity Governance and Administration to others because it's a good product, particularly if you're okay with limited features. It also has a straightforward installation. The product is good enough to be used in a smaller environment, but if you want to automate more processes, then Symantec Identity Governance and Administration won't be as good. It utilizes the CPU and there could be some issues with a higher degree of automation. I'm rating Symantec Identity Governance and Administration six out of ten. My company has no partnership with Symantec Identity Governance and Administration.
Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
We are a Symantec partner. Our clients are using the most up-to-date version of the solution. I'm not sure of the exact version number. I would advise new users that there are a lot of good providers for all of these tools. I advise people to test them to make sure they have the best one for the organization's needs. In general, I would rate the solution at a nine out of ten.
Delivery consultant at a computer software company with 10,001+ employees
Real User
Sep 2, 2021
I am not certain of the number of users who are making use of the solution in our organization, although I believe there to be four or five when it comes to my European colleagues. Globally, there are probably more. I would recommend this solution to others, since it gets the job done. While it may not be the best or the fastest solution, it is a work machine, so it is good enough. I rate Symantec Identity Governance and Administration as a seven out of ten.
I would recommend this solution to others. It is a great solution. I like this solution, and that's why I have been using it for seven years. I would advise others to do proper role modeling before implementing this solution. Role modeling is really important for any identity management solution. I would rate Symantec Identity Governance and Administration a nine out of ten.
I would recommend this solution, but only for small to medium-sized companies. It doesn't perform that well for large companies. Overall, on a scale from one to ten, I would give Symantec Identity Governance and Administration a rating of seven.
I would rate it an eight out of ten. To make it a ten, it should have more remote capabilities. There should be better partnerships with remoting tools. They need more remote partners and better dashboards.
The advice I would give to others who are looking to implementing this product would be to define exactly what you need before the implementation of the solution. This is a key factor. If you need to change the deployment after it is deployed — such as the policies or structure — it is not a matter of just changing the configuration. It is more like you are starting from the beginning. If you have questions related to what needs to be addressed they need to be answered first. The way we deploy this is as a black box appliance. So it would be defined once. Even the IP cannot be changed. To make this type of change, it would have to be deployed again. The biggest lesson I have learned from working with Identity Manager is that despite the product you use, the implementation is a process. You have to understand the process to see what activities do not give you value and also what activities serve to complicate the process. If you take the easier route and work with the standard deployment as much as possible, it will be more secure and faster. You need to see everything as an activity. So despite the impact that the product has on working with identity management, it is a process because the result is not to be blamed on the product at the end. On a scale from one to ten where one is the worst and ten is the best, I would rate CA Identity Manager as an eight. To make this product closer to something like a ten they have to pay more attention to integrating with other solutions. Currently, CA is integrating is with CA products only. In some cases, there are categories that CA does not compete in, like Service Manager, so they should pay attention to out-of-the-box integrations with non-competing services. They definitely have a problem integrating with solutions that compete and this is really another problem. Really, this type of integration would allow users of their product to have more flexibility. They could choose their own solutions which may better fit their needs. In one instance, we had to end up using different solutions for managing internal personnel accounts and managing normal users. This is not convenient and can be expensive. So I think they have to be more open to broader integration and simplifying those processes.
Enterprise Solutions & Services Head at Duroob Technology
Real User
Sep 29, 2019
For an organization looking for an identity management suite, it’s the kind of tool you can invest in the long term. For those considering implementing the solution, I would recommend finding the right partners who have the right implementation experience to assist. There is no doubt this product has capabilities. The important thing is to find someone who understands the business requirements. It’s really important because statistically, 70% of identity management projects fail. Most of the time the product has the capabilities but the consultant doesn’t have the ability to customize the solution. I’d rate the solution nine out of ten.
Senior Manager at a tech services company with 501-1,000 employees
Real User
Sep 24, 2019
My advice to someone implementing this solution is to take a few days to plan with professional services for the setup. I would rate it between a six and seven out of ten. Not a ten because of the complex setup and because we had some issues applying some patches.
The product is considered good, in the top five. Looking at the product features carefully if your organization has complex provisioning requirements and business processes to find gaps. Finally, always search for the best implementation team, who has skills and experience.
Symantec Identity Governance and Administration offers automated management for identity lifecycles, provisioning, and entitlements, featuring easy integration, flexibility, role-based access, and strong compliance support.This software provides effective identity lifecycle automation, entitlement management, provisioning, and access control while offering codeless customization through Policy and Identity Xpress technology. The integration with multiple applications supports regulatory...
For banking environments or companies with less complex environments, Symantec works best. It's recommended for straightforward access management systems. I'd rate the solution seven out of ten.
I rate Symantec Identity Governance and Administration a six out of ten. It is suitable for enterprise customers.
I rate Symantec Identity Governance and Administration a seven out of ten.
There are other similar products in the market that do more than Symantec is doing. I'd rate the solution five out of ten.
In my company, Symantec Identity Governance and Administration is deployed on-premises, but planning to deploy it on the cloud, though it hasn't been decided yet. I still need to learn how to use the cloud version of the solution. Symantec Identity Governance and Administration doesn't require that much maintenance, and maintaining it is an easy process. My company has between fifty to one hundred users of the solution. I would recommend Symantec Identity Governance and Administration to others because it's a good product, particularly if you're okay with limited features. It also has a straightforward installation. The product is good enough to be used in a smaller environment, but if you want to automate more processes, then Symantec Identity Governance and Administration won't be as good. It utilizes the CPU and there could be some issues with a higher degree of automation. I'm rating Symantec Identity Governance and Administration six out of ten. My company has no partnership with Symantec Identity Governance and Administration.
I rate Symantec Identity Governance and Administration an eight out of ten.
We are a Symantec partner. Our clients are using the most up-to-date version of the solution. I'm not sure of the exact version number. I would advise new users that there are a lot of good providers for all of these tools. I advise people to test them to make sure they have the best one for the organization's needs. In general, I would rate the solution at a nine out of ten.
I am not certain of the number of users who are making use of the solution in our organization, although I believe there to be four or five when it comes to my European colleagues. Globally, there are probably more. I would recommend this solution to others, since it gets the job done. While it may not be the best or the fastest solution, it is a work machine, so it is good enough. I rate Symantec Identity Governance and Administration as a seven out of ten.
I would recommend this solution to others. It is a great solution. I like this solution, and that's why I have been using it for seven years. I would advise others to do proper role modeling before implementing this solution. Role modeling is really important for any identity management solution. I would rate Symantec Identity Governance and Administration a nine out of ten.
I would recommend this solution, but only for small to medium-sized companies. It doesn't perform that well for large companies. Overall, on a scale from one to ten, I would give Symantec Identity Governance and Administration a rating of seven.
I would rate it an eight out of ten. To make it a ten, it should have more remote capabilities. There should be better partnerships with remoting tools. They need more remote partners and better dashboards.
The advice I would give to others who are looking to implementing this product would be to define exactly what you need before the implementation of the solution. This is a key factor. If you need to change the deployment after it is deployed — such as the policies or structure — it is not a matter of just changing the configuration. It is more like you are starting from the beginning. If you have questions related to what needs to be addressed they need to be answered first. The way we deploy this is as a black box appliance. So it would be defined once. Even the IP cannot be changed. To make this type of change, it would have to be deployed again. The biggest lesson I have learned from working with Identity Manager is that despite the product you use, the implementation is a process. You have to understand the process to see what activities do not give you value and also what activities serve to complicate the process. If you take the easier route and work with the standard deployment as much as possible, it will be more secure and faster. You need to see everything as an activity. So despite the impact that the product has on working with identity management, it is a process because the result is not to be blamed on the product at the end. On a scale from one to ten where one is the worst and ten is the best, I would rate CA Identity Manager as an eight. To make this product closer to something like a ten they have to pay more attention to integrating with other solutions. Currently, CA is integrating is with CA products only. In some cases, there are categories that CA does not compete in, like Service Manager, so they should pay attention to out-of-the-box integrations with non-competing services. They definitely have a problem integrating with solutions that compete and this is really another problem. Really, this type of integration would allow users of their product to have more flexibility. They could choose their own solutions which may better fit their needs. In one instance, we had to end up using different solutions for managing internal personnel accounts and managing normal users. This is not convenient and can be expensive. So I think they have to be more open to broader integration and simplifying those processes.
For an organization looking for an identity management suite, it’s the kind of tool you can invest in the long term. For those considering implementing the solution, I would recommend finding the right partners who have the right implementation experience to assist. There is no doubt this product has capabilities. The important thing is to find someone who understands the business requirements. It’s really important because statistically, 70% of identity management projects fail. Most of the time the product has the capabilities but the consultant doesn’t have the ability to customize the solution. I’d rate the solution nine out of ten.
My advice to someone implementing this solution is to take a few days to plan with professional services for the setup. I would rate it between a six and seven out of ten. Not a ten because of the complex setup and because we had some issues applying some patches.
The product is considered good, in the top five. Looking at the product features carefully if your organization has complex provisioning requirements and business processes to find gaps. Finally, always search for the best implementation team, who has skills and experience.