Associate Director at a legal firm with 10,001+ employees
Real User
Top 20
Jan 11, 2026
Customization involves making changes to fit customer requirements. Maintenance usually involves sometimes having issues with different connectors, mostly the Active Directory and LDAP connectors. Periodic aggregation of accounts and applications sometimes go through issues with firewalls. Sometimes they do not work, and you need to make sure your connectors are all in sync, especially your LDAP and AD connectors. Sometimes there could be some issues occurring between these two connectors, so there will be maintenance on that side, making sure they are working on a regular basis based on your monitoring plan. Taking backups regularly and periodic backups are essential. Both the support rating and the overall product rating for CyberArk IGA Powered by Zilla is eight out of ten. Eight means they have complete processes in place to help support, they have resources available, and there is a method to contact them and get response quickly. In that regard, eight is appropriate because they reuse some of their main PAM components which is very good, and compared to other products which I ranked around nine, they should be at eight.
I would advise knowing the source of truth that you are going to use upfront. If you need to change, that can be more complicated. Educating end users is always the biggest challenge with any process, but spending time to learn it is worth it. I would rate Zilla Security a nine out of ten. It has been very easy to use. I have liked working with their team on different things, and they are very responsive.
Learn what your peers think about CyberArk IGA Powered by Zilla. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
CyberArk IGA Powered by Zilla is designed to streamline identity governance and administration by automating access controls and compliance processes, enhancing security and efficiency.Known for its robust capabilities, CyberArk IGA Powered by Zilla offers comprehensive identity governance that simplifies policy enforcement and compliance management. It enables organizations to efficiently manage user access, reducing risks and ensuring secure operations. By leveraging automation, it...
Customization involves making changes to fit customer requirements. Maintenance usually involves sometimes having issues with different connectors, mostly the Active Directory and LDAP connectors. Periodic aggregation of accounts and applications sometimes go through issues with firewalls. Sometimes they do not work, and you need to make sure your connectors are all in sync, especially your LDAP and AD connectors. Sometimes there could be some issues occurring between these two connectors, so there will be maintenance on that side, making sure they are working on a regular basis based on your monitoring plan. Taking backups regularly and periodic backups are essential. Both the support rating and the overall product rating for CyberArk IGA Powered by Zilla is eight out of ten. Eight means they have complete processes in place to help support, they have resources available, and there is a method to contact them and get response quickly. In that regard, eight is appropriate because they reuse some of their main PAM components which is very good, and compared to other products which I ranked around nine, they should be at eight.
I would advise knowing the source of truth that you are going to use upfront. If you need to change, that can be more complicated. Educating end users is always the biggest challenge with any process, but spending time to learn it is worth it. I would rate Zilla Security a nine out of ten. It has been very easy to use. I have liked working with their team on different things, and they are very responsive.