3CX has a graphical user interface, and this is awesome because I don't have to have an IT person from my company in my customer's environment to set up and configure 3CX for my client. I just train the customer.
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The solution is stable.
It’s straightforward to set up.
It lets you see how many calls you made, the time you called, and how many minutes you spent on the phone.
3CX is useful and easy to use. I can talk to my colleagues from anywhere.
3CX has strong reporting and management features. You can manage the capabilities of a call center with queues and timers. It's a complete solution.
The integration between the video and voice is the most valuable solution.
The dashboards and interface of the solution are very good, they have covered most of the main features needed for our needs.
With the reporting feature you can get all the incoming and outgoing call details.
We have not had any bugs or glitches, the solution is stable.
3CX has a graphical user interface, and this is awesome because I don't have to have an IT person from my company in my customer's environment to set up and configure 3CX for my client. I just train the customer.