Director, Information Technology Operation at Najm Company for Insurance Services
Real User
Top 10
2024-01-15T12:42:48Z
Jan 15, 2024
Ivanti Voice is an enterprise platform that integrates with our other systems to automate and utilize the artificial intelligence or AI engines within the platform.
IT Service Management (ITSM) provides a framework for delivering information technology services, addressing business needs efficiently. It encompasses best practices for managing and optimizing IT operations.ITSM focuses on aligning IT services with business objectives, ensuring service quality and efficiency. It integrates processes like incident management, change control, and service request fulfillment. Popular platforms include ServiceNow, BMC Helix, and Cherwell, which offer tailored...
Ivanti Voice is an enterprise platform that integrates with our other systems to automate and utilize the artificial intelligence or AI engines within the platform.