It offers a range of tools for sales and configuration. It's like a business process improvement platform, suitable for various lines of business operations.
IT Service Management (ITSM) provides a framework for delivering information technology services, addressing business needs efficiently. It encompasses best practices for managing and optimizing IT operations.ITSM focuses on aligning IT services with business objectives, ensuring service quality and efficiency. It integrates processes like incident management, change control, and service request fulfillment. Popular platforms include ServiceNow, BMC Helix, and Cherwell, which offer tailored...
The tool is very easy to use.
It offers a range of tools for sales and configuration. It's like a business process improvement platform, suitable for various lines of business operations.
This is a cordless application that can be used throughout any organization.
The most valuable features of Micro Focus Service Management Automation X (SMAX) are that it is user-friendly, easy to configure, and adaptable.