Premium Services Sales- CX Professional Services at Cisco
Real User
Jun 29, 2022
The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution.
Salesforce Solutions Architect at Kcloud Technologies
Real User
Oct 21, 2020
Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience.
Salesforce Commerce Cloud offers scalable and customizable eCommerce solutions ideal for consumer packaged goods and retail businesses, featuring robust CRM and order management capabilities.Salesforce Commerce Cloud is a dynamic eCommerce platform known for its strong mobile support and seamless third-party integrations. It enables businesses to personalize user experiences and efficiently manage leads and opportunities. Despite facing challenges with integration and pricing for small...
The product is easy to use.
It is a very flexible solution.
The solution is quite stable.
Commerce Cloud's best features include sales service and cloud marketing.
The pipeline and lead management features are the most valuable.
The conversion of opportunities and leads to accounts is one of the most valuable features.
The ease of customization is valuable.
The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution.
The features that are core to Salesforce including documentation and the variety of integrations available are most valuable.
I find the reports to be the solution's most valuable feature.
I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good.
The implementation team can customise the implementation to customer needs.
The filters are very useful, and easy to customize. it's very easy to operate.
It has a customizable checkout experience, customizable homepage, everything can be customized.
There is a good community of developers for the platform.
Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience.