Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
If the customer has invested in and paid for a solution, then we leverage this to write the solution. Alternatively, if the customer wants to use BigPanda but has not implemented it yet, they purchase it and we do the implementation and support. The third scenario is that we purchase BigPanda and it goes to our books and the customer gets the advantage of the discount.
BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed...
Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
BigPanda is cheaper than the competitors.
The licensing costs are reasonable.
The price of BigPanda is in the middle compared to other solutions.
I'd advise people to stay away from BP.
If the customer has invested in and paid for a solution, then we leverage this to write the solution. Alternatively, if the customer wants to use BigPanda but has not implemented it yet, they purchase it and we do the implementation and support. The third scenario is that we purchase BigPanda and it goes to our books and the customer gets the advantage of the discount.
We pay $200,000 USD per year.
They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license.