Regarding the pricing, I think I heard it is a subscription-based model, where the number of accounts or channels covered impacts the cost, usually per active or per user session. It is cost-effective. We use BioCatch extensively. From my experience, especially in banking, where we deal with complete user-facing platforms 24/7, BioCatch is vital for authentication, such as MFA or step-up authentication. So for me, it is totally a cost-effective option.
Technical Business Analyst at a financial services firm with 10,001+ employees
Real User
Dec 2, 2020
I wasn't part of the negotiating team when it came to dealing with pricing. It's my understanding that what is generally negotiated is terms that specify the number of calls per month or year. These would typically be in the per millions as the company was quite sizable.
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Regarding the pricing, I think I heard it is a subscription-based model, where the number of accounts or channels covered impacts the cost, usually per active or per user session. It is cost-effective. We use BioCatch extensively. From my experience, especially in banking, where we deal with complete user-facing platforms 24/7, BioCatch is vital for authentication, such as MFA or step-up authentication. So for me, it is totally a cost-effective option.
I wasn't part of the negotiating team when it came to dealing with pricing. It's my understanding that what is generally negotiated is terms that specify the number of calls per month or year. These would typically be in the per millions as the company was quite sizable.