Webex is delivered through both the department and distributors. The cost depends on the distributor and the complexity of the project. The cost may be lower for fully integrated systems, whereas standalone systems can vary in price. I rate the product’s pricing as four out of ten, where one is cheap and ten is expensive.
Find out what your peers are saying about Cisco, Amazon Web Services (AWS), Five9 and others in Contact Center as a Service (CCaaS). Updated: August 2025.
Contact Center as a Service offers cloud-based solutions for enhancing customer communication by integrating multiple channels and simplifying operations.The solution streamlines interactions through automation and unified communications, providing scalability and flexibility. It reduces operational costs by moving infrastructure to the cloud, fostering improved customer service and efficiency.What are the critical features of CCaaS?
Omni-channel Support: Integrates voice, chat, and email for...
The price of Cisco Webex Contact Center needs to be revised a little bit.
Webex is delivered through both the department and distributors. The cost depends on the distributor and the complexity of the project. The cost may be lower for fully integrated systems, whereas standalone systems can vary in price. I rate the product’s pricing as four out of ten, where one is cheap and ten is expensive.
Price-wise, it is a cheap product, especially when compared to Microsoft Teams.