Webex is delivered through both the department and distributors. The cost depends on the distributor and the complexity of the project. The cost may be lower for fully integrated systems, whereas standalone systems can vary in price. I rate the product’s pricing as four out of ten, where one is cheap and ten is expensive.
Find out what your peers are saying about Cisco, Amazon Web Services (AWS), Five9 and others in Contact Center as a Service (CCaaS). Updated: January 2026.
CCaaS provides cloud-based solutions for enhanced customer service operations, offering flexibility and reducing on-premises infrastructure needs. Ideal for businesses seeking efficient communication channels through a single platform.CCaaS enhances customer service delivery by integrating multiple communication channels into a centralized platform. It supports scalability, allowing businesses to adjust resources based on demand. This cloud-based service improves operational efficiency by...
The price of Cisco Webex Contact Center needs to be revised a little bit.
Webex is delivered through both the department and distributors. The cost depends on the distributor and the complexity of the project. The cost may be lower for fully integrated systems, whereas standalone systems can vary in price. I rate the product’s pricing as four out of ten, where one is cheap and ten is expensive.
Price-wise, it is a cheap product, especially when compared to Microsoft Teams.