The price is definitely affordable. It's not licensed for the number of end users. It is licensed based on the number of support technicians that will be using it concurrently. It is an extremely well-priced solution compared to many of the others in the market. There's only standard pricing that we pay per technician and that's it. There are no additional costs. I'd rate the affordability ten out of ten.
IT System and Network Administrator at a maritime company with 10,001+ employees
Real User
Dec 24, 2021
Four years ago, when we bought it, it was the cheaper side and we had a new license and we got good discounts. We might have originally had a 50% discount due to the fact that we had licensing previously. For some products, if you have, for example, a subscription, this license is valid for two years or one year, and then you must pay full price after that. ConnectWise has the benefit of, when renewing a license, getting quite large discounts.
The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions.
It is priced fairly. Make sure you have enough licensing for all the techs that you have. I am just a one-man show. It is pretty simple for me, as I just need one.
For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point.
It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android.
Owner at a tech services company with 51-200 employees
Real User
Jun 4, 2018
Pricing is fair for Control and the licensing is simple. Automate is brutally overpriced and the licensing term is something I would never enter into again. I am counting the days until I can dump the Automate software.
I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward.
ScreenConnect enables seamless remote access to desktops and mobile devices with robust security features, minimizing customer downtime and safeguarding interactions.ScreenConnect stands out with its customization options, allowing users to white-label their software and showcase brand identity in every support interaction. With AES-256 encryption and two-factor authentication, security is integral. The Support Premium edition includes ScreenConnect View, allowing real-time troubleshooting...
I download the product for free with ConnectWise RMM's license.
The price is very reasonable. Initially, it was a little bit expensive; however, then year to year, it's extremely reasonable to use.
The price is definitely affordable. It's not licensed for the number of end users. It is licensed based on the number of support technicians that will be using it concurrently. It is an extremely well-priced solution compared to many of the others in the market. There's only standard pricing that we pay per technician and that's it. There are no additional costs. I'd rate the affordability ten out of ten.
We pay $85 per month for each user for a ConnectWise package with multiple solutions.
Four years ago, when we bought it, it was the cheaper side and we had a new license and we got good discounts. We might have originally had a 50% discount due to the fact that we had licensing previously. For some products, if you have, for example, a subscription, this license is valid for two years or one year, and then you must pay full price after that. ConnectWise has the benefit of, when renewing a license, getting quite large discounts.
We pay $3,000 USD for the service, yearly upfront. There are no costs in addition to the standard licensing fees.
The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions.
It is priced fairly. Make sure you have enough licensing for all the techs that you have. I am just a one-man show. It is pretty simple for me, as I just need one.
For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point.
It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android.
Pricing is fair for Control and the licensing is simple. Automate is brutally overpriced and the licensing term is something I would never enter into again. I am counting the days until I can dump the Automate software.
Compared to what's out there the pricing is probably a good value.
I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward.